Human Resources Manager – 12 month Fixed Term

About us

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them progress within our business.  So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

Reporting to our HR Director, with responsibility for a team of two HR Advisors, you will oversee the provision of all HR practices and processes in this wide-ranging generalist role. One of your strengths will be building relationships and making an impact, and you are someone comfortable working alone or as part of a team.

Whilst we all know there is no such thing as a typical day when you work in HR, the following are some of the key activity areas we envisage:

• Effectively manage and support our HR Advisors, guiding them on the management of individual ER cases, ensuring employees are supported and company policies and procedures are followed.
• Help develop and implement HR policies and procedures that reflect consistency, fairness and align with ILG goals and values
• Advise, coach and guide managers on process, best practice and policies
• Where needed, work closely with our Recruitment team to support the recruitment of high volume operational and office-based roles. Also, support Learning & Community, Health & Safety and Sustainability colleagues in maintaining a positive work environment that prioritises employee engagement through various wellbeing initiatives.
• Build capability within the team through coaching and mentoring, leading by example and knowledge sharing. Managing direct reports through support, feedback, objective setting and progress reporting.
• Support with relevant project work to include organisational growth and change.

What we are looking for

For you to feel comfortable & competent in the role we are looking for:

• Proven HR experience in a multi-site operation, ideally in the logistics and warehousing industry.
• CIPD qualification or equivalent preferred; as a minimum a strong understanding and practical application of UK employment law and HR best practices.
• Excellent leadership and people management skills, someone who is people orientated and results driven, who has experience of managing a team.
• Demonstrated ability to effectively manage employee relations issues, with exposure to or experience in talent management and recruitment.
• Strong communication, negotiation, and interpersonal skills. Proactive approach to problem-solving and decision-making; flexible and adaptable to changing priorities and environments.
• Demonstrable experience with Human Resources metrics
• Ability to help create & roll out strategy along with the competence to build and effectively manage interpersonal relationships at all levels of the company.

Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.

For more information about our company or employee benefits please visit https://www.ilguk.com/about-us/