Warehouse employee pushing a crate

Warehouse Assistant – Goods In


Location: East Grinstead

Hours: 40 hours per week, 5 days out of 7, which may include early, late and weekend shifts

Salary: £23,816  per annum with an additional incentive for holders of a valid forklift licence


About us

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them progress within our business.  We understand the importance of making time to unwind and have fun, so we fund a number of social events, including our amazing annual party. Each year we celebrate in style, present our annual employee awards and recognise the people that make our business so special.  So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

Warehouse Operations are at the heart of what we do. Our customers choose ILG because our attention to detail across services like picking, embroidery and engraving adds something special to their brand.  As a Warehouse Assistant – Goods In you are involved in every aspect of the smooth running of the Goods In department and warehouse as a whole when required. This includes:

  • Working closely with Customer Services, Sales and external customers to organise and maintain the incoming delivery schedule
  • Receiving stock and placing in designated areas prior to being booked in
  • Booking in stock in accordance with client service level agreement and delivery manifest
  • Processing returns in accordance with procedure
  • Ensuring that cycle counts of stock are completed as per service level agreement
  • Assisting with picking, packing and dispatching as required
  • Active involvement with continuous improvement projects and training

What we are looking for

  • Capable IT skills and ability to learn our bespoke warehousing IT system
  • Previous experience of warehouse Goods In activities (desirable)
  • Experience in a role requiring accuracy, attention to detail  and good numeracy skills
  • An awareness of the importance of health and safety in a warehousing environment
  • Reliable and conscientious – a good timekeeper
  • Clear communication skills both written and verbal
  • Physically fit enough to work in a role where the vast majority of the day is standing and requires some lifting
  • Warehouse experience (essential)
  • Forklift experience (desirable)

Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.

The Benefits:

  • Discretionary company bonus scheme
  • Pension, Life Assurance, Healthshield Cash Plan and Discount Perks
  • 22 days holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday
  • Birthday leave
  • Free on-site parking, with electric car charging at certain locations
  • Range of employee awards
  • Uniform and full PPE provided
  • Regular social events
  • Employee assistance programme to promote mental health wellbeing
  • Cycle to work scheme
  • Enhanced maternity and paternity leave