{"id":164514,"date":"2026-07-29T16:32:31","date_gmt":"2026-07-29T15:32:31","guid":{"rendered":"https:\/\/www.international-logistics-group.com\/uk-en\/?post_type=job&#038;p=164514"},"modified":"2026-07-29T16:35:53","modified_gmt":"2026-07-29T15:35:53","slug":"senior-logistics-coordinator-3","status":"publish","type":"job","link":"https:\/\/www.international-logistics-group.com\/uk-en\/careers\/job-opportunities\/senior-logistics-coordinator-3\/","title":{"rendered":"Senior Logistics Coordinator"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"about-ilg\">About us<\/h2>\n\n\n\n<p>An award-winning, market-leading&nbsp;3PL (third party logistics provider) ILG specialises&nbsp;in high-quality&nbsp;order fulfilment&nbsp;and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.<\/p>\n\n\n\n<p>We are a people business, investing in training and development, recognising and rewarding our people\u2019s achievements and creating opportunities for them to progress within our business. If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"your-role\">The role<\/h2>\n\n\n\n<p>As a Senior Logistics Coordinator you will be responsible for managing the daily operations of client logistics services and acting as the first point of escalation for Client Logistics Coordinators. This role combines hands-on operational support with some leadership responsibilities to enhance client satisfaction and team performance.<\/p>\n\n\n\n<p>The key responsibilities of the role will include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acting as the first point of escalation and resolving client issues efficiently and professionally<\/li>\n\n\n\n<li>Identifying root cause of issue and implementing preventative measures<\/li>\n\n\n\n<li>Monitoring service delivery across multiple accounts<\/li>\n\n\n\n<li>Providing weekly operational KPIs to clients<\/li>\n\n\n\n<li>Analysing service data and client feedback<\/li>\n\n\n\n<li>Supporting the onboarding and training of new team members and clients<\/li>\n\n\n\n<li>Developing and implementing new procedures to enhance efficiency<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"678\" src=\"https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/11\/colleagues-at-a-computer-1024x678.jpg\" alt=\"\" class=\"wp-image-1170\" srcset=\"https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/11\/colleagues-at-a-computer-1024x678.jpg 1024w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/11\/colleagues-at-a-computer-300x199.jpg 300w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/11\/colleagues-at-a-computer-768x509.jpg 768w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/11\/colleagues-at-a-computer.jpg 1380w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"915\" data-id=\"688\" src=\"https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/people-profile-jack-fountain-1024x915.jpg\" alt=\"Jack Fountain\" class=\"wp-image-688\" srcset=\"https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/people-profile-jack-fountain-1024x915.jpg 1024w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/people-profile-jack-fountain-300x268.jpg 300w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/people-profile-jack-fountain-768x686.jpg 768w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/people-profile-jack-fountain.jpg 1097w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" data-id=\"681\" src=\"https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/thalia-marketing-desk-1024x683.jpg\" alt=\"Thalia Ward\" class=\"wp-image-681\" srcset=\"https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/thalia-marketing-desk-1024x683.jpg 1024w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/thalia-marketing-desk-300x200.jpg 300w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/thalia-marketing-desk-768x512.jpg 768w, https:\/\/www.international-logistics-group.com\/uk-en\/wp-content\/uploads\/sites\/3\/2021\/10\/thalia-marketing-desk.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"about-you\">What we are looking for<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proven experience in logistics, fulfilment, client operations or other client-facing role<\/li>\n\n\n\n<li>Strong problem-solving skills with a proactive and analytical mindset<\/li>\n\n\n\n<li>Excellent communication and interpersonal skills<\/li>\n\n\n\n<li>Proficiency in using bespoke systems, CRM and ticketing systems<\/li>\n\n\n\n<li>Ability to manage multiple priorities and a fast-paced environment<\/li>\n\n\n\n<li>Experience in identifying and implementing process improvements<\/li>\n\n\n\n<li>Collaborative team player with a client-centric approach<\/li>\n<\/ul>\n\n\n\n<p><strong><em>Job Application Requirements &#8211; <\/em><\/strong><em>We welcome your application and look forward to considering you for this role. Please note the following important requirements for all applicants:<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><em>Right to Work in the UK &amp; Basic DBS Check \u2013 <\/em><\/strong><em>You must have the legal right to work in the UK, (we are not able to sponsor you). If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment. We use a third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us.<\/em><\/li>\n\n\n\n<li><strong><em>References<\/em><\/strong><em> &#8211; We reserve the right to request two or more references, to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees.<\/em><\/li>\n\n\n\n<li><strong><em>English Language<\/em><\/strong><em> \u2013 You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.<\/em><\/li>\n<\/ul>\n\n\n\n<p><em>If you meet the role requirements, as well as the above, and are ready to take the next step in your career, we encourage you to apply.<\/em><\/p>\n\n\n\n<p>Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.<\/p>\n\n\n\n<p><strong>For more information about our company or employee benefits please visit <\/strong><a href=\"https:\/\/www.ilguk.com\/about-us\/\"><strong>https:\/\/www.ilguk.com\/about-us\/<\/strong><\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ILG,  Senior Logistics Coordinator, Brackmills, Salary of \u00a334,279 &#8211; \u00a341,134 per annum, depending on experience<\/p>\n","protected":false},"featured_media":684,"template":"","job-job-role":[58],"job-location":[94],"class_list":["post-164514","job","type-job","status-publish","has-post-thumbnail","hentry","job-job-role-customer-services","job-location-brackmills-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Senior Logistics Coordinator - UK EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.international-logistics-group.com\/uk-en\/careers\/job-opportunities\/senior-logistics-coordinator-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Senior Logistics Coordinator - 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