{"id":11341,"date":"2023-07-05T10:00:06","date_gmt":"2023-07-05T09:00:06","guid":{"rendered":"https:\/\/ilg-lin.gotest.it\/us-en\/?p=11341"},"modified":"2026-01-12T17:43:46","modified_gmt":"2026-01-12T17:43:46","slug":"ilg-wins-ukwa-excellence-in-customer-service-award","status":"publish","type":"post","link":"https:\/\/www.international-logistics-group.com\/us-en\/insights\/ilg-wins-ukwa-excellence-in-customer-service-award-11341\/","title":{"rendered":"<strong>ILG Wins UKWA Excellence in Customer Service Award!<\/strong>"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-white-ter-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-left alignfull p-0 image-50 image-right\" style=\"min-height:500px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" width=\"1000\" height=\"667\" class=\"wp-block-cover__image-background wp-image-11343\" alt=\"Group accepting UKWA award on stage\" src=\"https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/Customer-Service-ILG-scaled-e1688543354673.jpg\" style=\"object-position:80% 47%\" data-object-fit=\"cover\" data-object-position=\"80% 47%\" srcset=\"https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/Customer-Service-ILG-scaled-e1688543354673.jpg 1000w, https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/Customer-Service-ILG-scaled-e1688543354673-300x200.jpg 300w, https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/Customer-Service-ILG-scaled-e1688543354673-768x512.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column pr-6 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"post-banner-content\">\n    <p class=\"post-banner-content__author\"><a href=\"https:\/\/www.international-logistics-group.com\/us-en\/insights\/author\/staylor\/\" class=\"author__avatar\" rel=\"author\"><img alt='ILG Author Sam Taylor' src='https:\/\/secure.gravatar.com\/avatar\/472e3e9ad4c4b07be40ee10f2e055e95ff41e6d124d922d90d553862d7f930ac?s=32&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/472e3e9ad4c4b07be40ee10f2e055e95ff41e6d124d922d90d553862d7f930ac?s=64&#038;d=mm&#038;r=g 2x' class='avatar avatar-32 photo' height='32' width='32' \/><\/a><a href=\"https:\/\/www.international-logistics-group.com\/us-en\/insights\/author\/staylor\/\" class=\"author__name\" rel=\"author\">Sam Taylor<\/a><span class=\"author__separator\"><\/span><span class=\"post-banner-content__date\">05 Jul 2023<\/span><\/p>\n    <h1 class=\"post-banner-content__title\"><strong>ILG Wins UKWA Excellence in Customer Service Award!<\/strong><\/h1>\n<\/div>\n\n\n<p class=\"has-black-color has-text-color\">We are delighted to announce that ILG were crowned winners of the Excellence in Customer Service Award at the prestigious 2023 UKWA Awards!<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"pt-4\">After a successful year in 2022, when we picked up Logistics Service Provider of the Year, and Young Employee of the Year, we are thrilled to have received another award this year.<br><br>The Excellence in Customer Service Award <em>celebrates a UKWA member organization with a proven customer-focused culture. An unwavering dedication to providing a first-class service, coupled with an in-depth understanding of customer needs, are at the forefront to consistently drive satisfaction and surpass expectation.<\/em><\/p>\n\n\n<div class=\"wp-block-image pb-3\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/MicrosoftTeams-image-2-768x1024.jpg\" alt=\"ILG at the UKWA awards\" class=\"wp-image-11351\" style=\"width:384px;height:512px\" srcset=\"https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/MicrosoftTeams-image-2-768x1024.jpg 768w, https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/MicrosoftTeams-image-2-225x300.jpg 225w, https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/MicrosoftTeams-image-2-1152x1536.jpg 1152w, https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/MicrosoftTeams-image-2.jpg 1536w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure>\n<\/div>\n\n\n<p>Sam Taylor, ILG\u2019s Head of Fulfillment Client Services, picked up the award at the ceremony and said: <em>\u201cThis award is testament to the hard work and focus on excellent customer service across every part of our organization and everyone at ILG should be very proud for playing their part in this.\u201d<\/em><\/p>\n\n\n\n<p>Tom Ashley, ILG\u2019s CEO, shared this note with all ILG staff: <em>\u201cI couldn\u2019t be more proud of our achievements \u2013 there were some big players in the running, and I am delighted that our hard work and passion have been recognized by UKWA. Thank you to you, our wonderful ILG Team, who this wouldn\u2019t have been possible without.\u201d<\/em><\/p>\n\n\n\n<p>We celebrated this achievement along with all the other nominees and winners in style at the Royal Lancaster in London last week. CEO of UKWA, Clare Bottle said <em>\u201cbig congratulations to all those who were recognized with a UKWA Award for Excellence this year. It\u2019s certainly been a day to celebrate and to take well-deserved pride in this great industry of ours!\u201d<br><\/em><br>To read all about the winners and the awards lunch visit the UKWA website <strong><a href=\"https:\/\/www.ukwa.org.uk\/awards-2023-winners\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"282\" src=\"https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/ILG-Email-Signature-1024x282.png\" alt=\"UKWA Customer Service Award Winner Logo\" class=\"wp-image-11349\" srcset=\"https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/ILG-Email-Signature-1024x282.png 1024w, https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/ILG-Email-Signature-300x83.png 300w, https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/ILG-Email-Signature-768x211.png 768w, https:\/\/www.international-logistics-group.com\/us-en\/wp-content\/uploads\/sites\/5\/2023\/07\/ILG-Email-Signature.png 1188w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>We are delighted to announce that ILG were crowned winners of the Excellence in Customer Service Award at the prestigious 2023 UKWA Awards!<\/p>\n","protected":false},"author":36,"featured_media":11343,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[21,42],"tags":[],"class_list":["post-11341","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ilg-news","category-awards"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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