ILG: Your Next 3PL, Built for Growth
Switching or choosing your first 3PL is one of the most important decisions a growing brand makes. Get it right and fulfilment becomes invisible – orders go out beautifully, customers come back and your team sleeps well. Get it wrong and you’re firefighting chargebacks, explaining late deliveries, and absorbing the cost of someone else’s errors.
Whether you’re shipping DTC, supplying major retailers, or running both channels from a single stock pool – ILG handles it all under one roof.
Brands We Work With
Sound Familiar to You?
For Operations
Leaders
Your 3PL can handle today’s volumes, but you’re not sure it can handle next peak. Visibility is limited. Reporting is manual. And when something goes wrong, you’re the one firefighting.
For Supply Chain
Teams
Tech integrations are fragile, carrier options are limited, and cross-border fulfilment is becoming a headache. You need a partner with the infrastructure to match your ambitions, not just your current size.
For Founders &
CEOs
You’ve built a brand customers love. The last thing you need is fulfilment hurting it. Late deliveries, pick errors, and a bad unboxing moments aren’t just operational problems – they’re brand problems.
Why Choose ILG?
We’re specialists, not generalists
ILG was built for premium e-commerce brands. We share the same high standards as the brands we work with and bring years of fulfilment experience and expertise across beauty, fashion and wellbeing.
Our Awards and Accreditations
Member of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
CEW’s Preferred Logistics Supplier
Scale without stress
30 million orders shipped in 2025. 750,000+ sq ft of warehousing across 10 facilities. Put-to-light technology that increased our daily output of orders by 200% in a single 24-hour period.
Value-added services that enhance your brand
Our VAS solutions help you create a memorable customer experience. From gift wrapping and personalised messaging to bespoke kitting and promotional inserts. We handle every order as a brand touch point.
Award-winning customer service
Two-thirds of ILG’s top fulfilment customers have been with us for five years or more. Why? Because we’ve put the customer at the centre of everything we do from day one. Our award-winning Customer Service team provides support that’s proactive, personalised, and fully focused on your success.
ILG vs Other 3PLs
| Capability | ILG | Other 3PLs |
|---|---|---|
| Premium e-commerce with a beauty, fashion & wellbeing specialism |  Built exclusively for these sectors |  Mostly general e-commerce |
| Omnichannel | D2C and B2B from one facility | Not always seamless – some operate via third-party networks |
| Years of experience | Est. 1990 – 35 years | Most founded post-2010 |
| Global parent backing | Yusen Logistics ($20bn, 47 countries) | Majority are independent |
| UK & EU owned facilities | 10 facilities – 750k sq.ft. UK + 450k sq.ft. Poland | Typically 1-4 facilities or third-party networks |
| Gift wrapping, personalisation & kitting at scale | Core operational capability | Usually a bolt-on or not offered |
| Put-to-light accuracy technology | Individual item scanning at put-wall | Not standard across others |
| Sustainability accreditations | EcoVadis Gold 2026 · ISO 14001 · CO₂ down 79% | – |
| Client growth track record | Clients with growth of over 8,222% | – |
Worried About Switching?
We get it, changing 3PL feels like a big risk. Our dedicated onboarding team will run a smooth migration from day one with regular check ins until you’re live and confident. Most brands are up and running within 8 – 12 weeks.
How it works
1. Book a Discovery Call
We listen to where you are, where you’re going and what’s not working.
2. Tailored Proposal
A solution built around your volumes, product, growth plans and budget.
3. Managed Onboarding
Your dedicated project manager will work alongside you to ensure a smooth transition.
Whether you’re growing your DTC volumes in the UK, taking your first steps into Europe, building out your retail, wholesale and B2B distribution channels, or exploring new markets around the world. We’re here to help you make it happen, with the right infrastructure, expertise, and people behind you.