Three office team members smiling in an informal meeting

Business Development Manager


Location: East Grinstead

Hours: 40 hours per week, Monday – Friday, 9am – 6pm

Salary: £35,000 to £45,000 per annum (depending on experience) plus monthly commission

About us

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. We understand the importance of making time to unwind and have fun, so we fund a number of social events, including our amazing annual party. Each year we celebrate in style, present our annual employee awards and recognise the people that make our business so special.

The Role

We are seeking a dynamic and results-driven Business Development Manager to join our growing team. The ideal candidate will be responsible for identifying and pursuing new business opportunities, building and maintaining client relationships, and achieving revenue targets in the logistics sector. In this role, reporting to the UK Sales Manager, you will play a pivotal role in executing the sales strategy, meeting sales targets, and fostering strong client relationships.

Key responsibilities include:

  • Developing all sales opportunities identified by both you and the company
  • Ensuring a personal frontline sales presence and being the first point of contact in initial stages of conversion
  • Building and maintaining strong relationships with key clients to understand their requirements
  • Actively participating in all marketing initiatives including direct mailings and exhibitions
  • Partnering with colleagues and 3rd parties to ensure implementation are delivered on time and to specification
  • Maintaining accurate records in the company CRM system
  • Providing regular updates on sales metrics, achievements and challenges and recommending improvements

What we are looking for

  • Business Development and Sales experience (preferably in fashion, beauty and wellbeing), with a proven track record of achieving sales targets and a relevant understanding of the logistics industry
  • Prior experience of working in a business providing 3rd party logistics or experience in the industries ILG serve with a complex distribution network
  • Excellent communication, negotiation and interpersonal skills
  • Previous experience of using Hubspot or similar CRM
  • Strong attention to detail
  • Methodical and organised ways of working
  • Excellent presentation skills
  • Ability to inspire confidence in all internal and external stakeholders
  • Driving licence and the ability to travel in UK and Europe as required

The Benefits:

  • Car or car allowance
  • Phone allowance
  • Following successful probation period opportunity for hybrid working in line with ILG policy up to 50/50 remote / office working
  • Pension, Life Assurance, Healthshield Cash Plan and Discount Perks
  • 22 days holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday
  • Birthday leave
  • Dedicated rest areas with free tea and coffee plus monthly fruit baskets
  • Staff member of the month rewards
  • Monthly company social events and an annual awards ceremony
  • Employee assistance programme to promote mental health wellbeing
  • Cycle to work scheme