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Fashion Fulfilment & Logistics

Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 12 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.

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Customer Experience is Everything

At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.

We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.

Call us on: 0344 264 8000

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Fashion Fulfilment Services

To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.

Gift
Wrapping

Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.

Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.

Product Personalisation

Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.

Our embossing, embroidery and engraving services can quickly turn a fashion item into a unique, personalised gift to delight your customers and endear your brand in their hearts and minds.

Managing
Returns

Our dedicated returns management teams ensure customers retain a positive impression of your brand even when returning items.

We make returns frictionless and easy by enclosing tailored labels, clear instructions and branded returns packaging with every item shipped. And when returned, every product is quickly quality checked and the information shared with you in real-time via our WMS.

Our Fashion Fulfilment Team

Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.

Meet our people

Latest
Technology

With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.

Discover how

Bespoke
Facilities

Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.

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Delivery
to Retail

Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell

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Customers in the EU?

Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >

Customer Stories

ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.

Read our
case studies

How Effective Demand Planning Can Reduce Business Costs

The purpose of demand planning is clear in the savings to your business. ILG shows how to forecast effectively, reducing waste and downtime in your operations.