Award-Winning Customer Service

“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!” – 💬 Steve Levine, COO of Jones Road Beauty Your customers shop online, in-store, and everywhere in between – shouldn’t your fulfilment do the same? Discover how ILG’s omnichannel fulfilment keeps brands ahead in a fast-moving retail world, on the link in our bio! #OmnichannelFulfilment #Fulfilment #OnePartnerAllChannels

Our team had an amazing time last week at the CEW Product Demonstration event in London! 🎉 As the fulfilment and delivery partner of the CEW Beauty Awards, this annual event is always a highlight. We connected with many inspiring beauty brands, showcased our beautifully presented client stock, and handed out some sweet treats (who doesn’t love a Tony’s Chocolonely bar?! 🍫). Swipe for highlights from our stand and team – thanks to everyone who stopped by! See you at the awards! 🏆💖

DAP vs DDP – Which is Best for Your Business? If you’re sending goods across borders, you’ll need to decide: DDP or DAP? 💸 DDP: You handle all customs + duties = easier for buyers but pricier for you 🛃 DAP: Buyers sort customs = more flexibility but potential delays Our guide breaks down how to pick the right approach for you, read it on the link in our bio!

This International Women’s Day, we’re proud that 43% of our workforce, including 42% of managers and 64% of Team Leaders, are talented women driving our success. Their leadership, innovation, and resilience power ILG and our customers. We’re committed to an inclusive workplace where all women thrive. Happy International Women’s Day!💜✨ – Kristine Pollock, HR Director

Happy World Book Day! 📚 Our client Baby Mori has some of the best-loved classics – from ‘The Very Hungry Caterpillar’ to ‘Guess How Much I Love You’ and more. 🐻🐰 From our warehouse to your bookshelf, we love being part of the journey that brings these stories home. 📦 #WorldBookDay #BabyMori #ChildrensBooks

Omnichannel = Next-Level Customer Experience! From TikTok trends to in-store exclusives, today’s shoppers move between platforms before they hit ‘buy’. Brands that nail their omnichannel strategy see higher retention, loyalty, and spending. We unpacked omnichannel must-knows with top beauty insiders at our Beauty Vibe panel event. 🎧 Catch all the expert insights on the link in our bio! #Omnichannel #Ecommerce #CustomerJourney #BeautyBusiness

Fun fact! 🎉 Over 4.6 million Shopify stores drive $300 billion in economic activity every year. But success isn’t just about sales – it’s about customer satisfaction. Fast, reliable delivery makes all the difference. That’s why so many e-commerce brands turn to Shopify-savvy 3PLs to handle fulfilment smoothly, scale with demand, and keep customers happy. Find out more on the link in our bio! #Shopify #Ecommerce #3PL #OrderFulfilment #Logistics

Discover what a day in the life is like for an ILG Customer Service Executive! If you’d like to find out more or join our great team click the link in our bio! #DayInTheLife #Jobs #Warehouse #Fulfilment

Whether you’re selling D2C online, in-store, or through wholesale, a seamless omnichannel fulfilment strategy is key to success. Here’s why: 🔄 Streamline stock – Manage inventory across all channels with ease. ✨ Seamless shopping – Give customers a smooth experience everywhere. 💰 Boost sales – Be where your customers are, ready to buy! Find out how ILG makes omnichannel fulfilment simple on the link in our bio! #Ecommerce #Retail #Fulfilment

London Fashion Week!✨👗 As we turn our eyes to the runway, we’re behind the scenes ensuring fashion brands stay ahead – seamlessly delivering collections from design studio to doorstep. 💃📦 Our specialist fulfilment solutions help brands scale, streamline, and shine. Whether it’s launching a new collection or handling Peak season demand, we make sure your products reach customers on time and in perfect condition! #LondonFashionWeek #FashionLogistics #LuxuryFulfilment #FromRunwayToRetail