Fashion Fulfilment & Logistics
Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 10 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
Who Does ILG Work With?
We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear, jewellery and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.
Call us on: 0344 264 8000
Fashion Fulfilment Services
To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.
Product Personalisation
Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.
Managing
Returns
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out more
Our Fashion Fulfilment Team
Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Frequently Asked Fashion Fulfilment Questions
What types of fashion brands does ILG support?
We work with a broad spectrum of fashion businesses – from childrenswear and adult garments to high‑quality footwear, premium accessories and jewellery. Whether you’re a fast‑growing label or an established name, our fulfilment solutions are built to match the demands of your brand.
What fulfilment services are included for fashion clients?
For fashion brands, we go beyond basic storage and dispatch. Our service offering includes:
- Gift‑wrapping in on‑brand packaging with tissue paper, ribbons or protective fillers
- Personalisation (embossing, embroidery, engraving) so orders can be customised for your end‑customer
- Returns management, to ensure that any returns process is seamless, brand‑consistent and friction‑free
- Integration into your technology stack with modern WMS (Warehouse Management System) and fulfilment‑centre support.
This full‑service approach helps ensure the customer experience is as strong as the product.
Can ILG handle both e‑commerce and retail‑channel fulfilment?
Yes – ILG’s fashion fulfilment offering is designed for both:
- Direct‑to‑consumer e‑commerce deliveries: with branded packaging and premium experience
- Retail‑channel fulfilment: ensuring your stock reaches high‑street stores on time and in full
And with 10 UK & EU facilities, we provide geographic reach and flexibility to scale.
How does ILG support brands selling in the UK and across Europe (post‑Brexit)?
We understand the complexities of shipping, customs, VAT and cross‑border fulfilment in the post‑Brexit era. ILG offers a dedicated European fulfilment option to help simplify operations for brands selling into the EU. This means you can benefit from streamlined logistics, reduced transit times and lower complexity when expanding or servicing European markets.
What technology and facilities underpin ILG’s fashion fulfilment services?
Our fulfilment network includes secure, clean warehouses and bespoke facilities suited for fashion stock management. We also offer state‑of‑the‑art systems, including warehouse management software (WMS) and advanced picking systems, so your orders are processed accurately, quickly and consistently. With our experienced teams and infrastructure, your brand is supported end‑to‑end.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.
Customer Stories
ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Explore Our Latest News and Insights
What Does a 3PL Cost in the UK? A Pricing Breakdown for Growing Brands
Every 3PL structures its quote differently, which is exactly why comparing fulfilment pricing is so frustrating. We break down the real cost components, what pushes them up or down, and what a premium operation adds that a commodity 3PL doesn’t.
Caia Cosmetics Partners with ILG to Power UK Expansion
Discover how ILG supports CAIA Cosmetics’ UK expansion with specialist beauty fulfilment, e-commerce logistics, storage and carrier management.
Got a question?
We also specialise in fulfilment for Beauty > and Wellbeing > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Best Logistics Solution 2024
Excellence in Customer Service 2023
Logistics Service Provider of The Year 2022
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Everyone has a superpower… apparently ours…
Everyone has a superpower… apparently ours involves a lot of picking, packing and products. 🦸♀️📦 Behind every order are plenty of little details that have to come together – from picking and packing to personalisation and presentation. Luckily, our teams are pretty good at making it all look easy. 💙 What would your fulfilment superpower be? 👀 #WeareILG #Superpowers
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We’re so proud to share that ILG has been…
We’re so proud to share that ILG has been shortlisted for the Environmental & Sustainability Award at the Northamptonshire Logistics Awards 2026! 🌱🏆 Sustainability is something we’re continuing to build into the way we work, so it’s brilliant to see the efforts of our teams recognised in this way. A huge thank you and well done to everyone across ILG who has played a part – and good luck to all of the other finalists! 💙
https://www.instagram.com/p/DdEVvgJlefv/
Ever wondered what goes into packing an order?…
Ever wondered what goes into packing an order? 📦 We’re taking you behind the scenes to show you our 8-step order packing process – from picking the products to getting everything packed and ready to head out the door. A little look at what happens behind every order before it makes its way to you. 👀 Now the real question… how many times can one person say the word “box” in one video? 😂 #WeareILG #8StepPackingProcess #BehindTheScenes
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To kickstart Sustainable September, we celebrated…
To kickstart Sustainable September, we celebrated Green Day with our team coming together in their best green outfits! 🌿💚 Sustainability is a big part of how we think at ILG, and throughout September we’ll be shining a light on the small changes and everyday choices that can make a real difference. Green Day was a fun way to get everyone involved, start the conversation and kick off a month focused on making more sustainable choices. 🌍 A big thank you to everyone who got involved (and committed to the green outfits! 💚) #WeareILG #SustainableSeptember #GreenDay
https://www.instagram.com/p/Dc1F9SpnMpE/
Quickfire Questions, Warehouse Edition💥…
Quickfire Questions, Warehouse Edition💥 We put some of our warehouse team on the spot to get to know the people behind ILG a little better… with some very important questions, obviously. 😂 Because behind every order we pick, pack and send is a brilliant team keeping things moving. 💙 #WeareILG #QuickFireQuestions #Teamwork
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Great fulfilment isn’t just about getting an…
Great fulfilment isn’t just about getting an order from A to B – it’s about making sure the experience still feels like the brand. 💙 For @atelierbordelle, that means everything from carefully following their quality controls to delivering the bespoke wrapping and packaging their customers expect. As their e-commerce and wholesale business has grown internationally, we’ve been proud to support them behind the scenes and help keep that experience consistent. A great example of what can happen when the right partnership is in place. 🤝 #WeareILG #Bordelle #CaseStudy
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You don’t always see what goes on behind the…
You don’t always see what goes on behind the scenes, but this is where the magic happens. Our team keeps everything moving, working seamlessly to deliver for our incredible beauty, retail and ecommerce brands. There’s a lot that goes into getting an order from warehouse to doorstep. This is the team that makes it happen – ensuring every delivery is smooth, efficient, and on time. ✨💙 #WeareILG #BehindTheScenes #BeautyLogistics #FashionFulfilment
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Peak is one of the busiest times of the year, and…
Peak is one of the busiest times of the year, and having strong partnerships in place makes a real difference. 🤝 Our partnership with @Oliviaburtonlondon is a great example of this. From Ecom to Wholesale, we work closely with their team to understand their priorities, adapt when plans change and keep orders moving during their busiest periods. It’s this collaborative and flexible approach that we aim to bring to every customer partnership. 💙 #WeareILG #OliviaBurton
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A new partnership, built for growth. 💙…
A new partnership, built for growth. 💙 We’re so excited to be working with @caiacosmetics as their UK 3PL partner. Following huge success across Europe, CAIA turned to ILG to support the next stage of its UK growth – bringing fulfilment closer to customers, reducing shipping costs and creating opportunities for faster delivery. With the operation now successfully live, we’re incredibly proud to be supporting CAIA on this exciting next chapter. 🌟 Read more about our partnership from the link in our bio 🌟 #WeareILG #CaiaCosmetics #NewClient #Cosmetics
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From growing beauty brand to scalable fulfilment.…
From growing beauty brand to scalable fulfilment. 🌿 As ARK Skincare evolved, so did its fulfilment needs. With ILG’s scalability and expertise, ARK has been able to support growing order volumes while maintaining the customer experience its brand is known for. Seamless integration. Flexible fulfilment. Retail & D2C expertise. Discover the full ARK Skincare case study from the link in our bio. #WeareILG #ARKSkincare #CaseStudy
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