
Fashion Fulfilment & Logistics
Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 10 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
Who Does ILG Work With?
We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear, jewellery and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.
Call us on: 0344 264 8000
Fashion Fulfilment Services
To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.

Product Personalisation
Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.

Managing
Returns
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out more
Our Fashion Fulfilment Team
Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Frequently Asked Fashion Fulfilment Questions
What types of fashion brands does ILG support?
We work with a broad spectrum of fashion businesses – from childrenswear and adult garments to high‑quality footwear, premium accessories and jewellery. Whether you’re a fast‑growing label or an established name, our fulfilment solutions are built to match the demands of your brand.
What fulfilment services are included for fashion clients?
For fashion brands, we go beyond basic storage and dispatch. Our service offering includes:
- Gift‑wrapping in on‑brand packaging with tissue paper, ribbons or protective fillersÂ
- Personalisation (embossing, embroidery, engraving) so orders can be customised for your end‑customer
- Returns management, to ensure that any returns process is seamless, brand‑consistent and friction‑free
- Integration into your technology stack with modern WMS (Warehouse Management System) and fulfilment‑centre support.Â
This full‑service approach helps ensure the customer experience is as strong as the product.
Can ILG handle both e‑commerce and retail‑channel fulfilment?
Yes – ILG’s fashion fulfilment offering is designed for both:
- Direct‑to‑consumer e‑commerce deliveries: with branded packaging and premium experience
- Retail‑channel fulfilment: ensuring your stock reaches high‑street stores on time and in full
And with 10 UK & EU facilities, we provide geographic reach and flexibility to scale.
How does ILG support brands selling in the UK and across Europe (post‑Brexit)?
We understand the complexities of shipping, customs, VAT and cross‑border fulfilment in the post‑Brexit era. ILG offers a dedicated European fulfilment option to help simplify operations for brands selling into the EU. This means you can benefit from streamlined logistics, reduced transit times and lower complexity when expanding or servicing European markets.
What technology and facilities underpin ILG’s fashion fulfilment services?
Our fulfilment network includes secure, clean warehouses and bespoke facilities suited for fashion stock management. We also offer state‑of‑the‑art systems, including warehouse management software (WMS) and advanced picking systems, so your orders are processed accurately, quickly and consistently. With our experienced teams and infrastructure, your brand is supported end‑to‑end.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.

Customer Stories
ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Explore Our Latest News and Insights
ILG Receives RoSPA Gold President’s Award Three Years Running
We are thrilled to announce that ILG has been awarded the prestigious RoSPA Gold President’s Award for the third year in a row.
Omnichannel Logistics: A Guide for Growing E-Commerce Brands
Omnichannel logistics connects online and offline retail. We explore how it drives a seamless customer experience across sales, shipping, and fulfilment.
Got a question?
We also specialise in fulfilment for Beauty > and Wellbeing > brands.

Fulfilment
Pricing

Organic
Fulfilment
Our Awards
Follow Us
Scaling Sweet Success: Gisou x ILG🍯💙…
Scaling Sweet Success: Gisou x ILG🍯💙 Founded on six generations of beekeeping heritage, @Gisou has grown into a globally loved beauty brand. Since partnering with ILG in 2021, the brand has achieved double-digit growth, expanded across major UK retailers like @theofficialselfridges, @Harrods, @Cultbeauty and @Sephora, and scaled its fulfilment operations with agility – all while staying committed to sustainability. 🌟 #WeareILG #Gisou #RetailGrowth
https://www.instagram.com/p/DZW_z2RlQhP/
Happy World Environment Day 2026 🌍🌱…
Happy World Environment Day 2026 🌍🌱 Today is a reminder to appreciate the planet we live on and continue making small changes to protect it. Every little action counts – and together at ILG, we’re proud to play our part. đź’™ #WeareILG
https://www.instagram.com/p/DZM6UaplVtm/
Retail growth is under pressure.…
Retail growth is under pressure. Rising operational costs and fulfilment challenges are reshaping the UK retail landscape faster than ever, and brands are having to adapt quickly just to keep up. Our latest UK Retail Growth Report takes a closer look at what’s driving these pressures, from increasing delivery costs to wider margin constraints, and explores how retailers are responding in a rapidly changing market. If you’re looking to stay competitive and make smarter decisions in the months ahead, these insights are worth a read. 👉 Read the full report from the link in our bio to stay ahead
https://www.instagram.com/p/DZKkUECFQwy/
🚨 One month to go: EU shipping rules are…
🚨 One month to go: EU shipping rules are changing🚨 The €150 de minimis threshold is being removed – and if you ship high volumes into the EU, costs could rise fast. Even small duties on each item can add up to serious spend over a year. Don’t get caught off guard. See what it could mean for your business and download your free guide today from the link in our bio 👉 #WeareILG #BeautyLogistics #FashionFulfilment #DeMinimis
https://www.instagram.com/p/DZCLvo_jMFb/
The State of UK Retail 2026 🛍️…
The State of UK Retail 2026 🛍️ We asked 328 e-commerce leaders what’s really driving growth right now. Turns out, it’s not demand – it’s operations. Our UK Retail Growth Report 2026 explores the operational challenges facing scaling e-commerce brands, with insights from founders and operations leaders across fashion, beauty, lifestyle and consumer goods. Inside the report, you’ll discover: • The top operational barriers to e-commerce growth in 2026 • Why fulfilment costs now rival marketing spend as the biggest pressure on margins • How brands are managing returns, delivery expectations and multichannel retail • The operational challenges behind international e-commerce expansion • The 10 key trends shaping e-commerce fulfilment and logistics We’ve brought it all together in our latest report, along with 10 key trends shaping e-commerce fulfilment and logistics. 📥 Download the full UK Retail Growth Report 2026 to see how leading brands are tackling these challenges from the link in our bio.
https://www.instagram.com/p/DY6kKoVDW_k/
From it’s roots as a lockdown startup to an…
From it’s roots as a lockdown startup to an internationally recognised beauty brand, @VIEVE partnered with ILG to fuel it’s growth across the UK, Ireland and USA. With ILG’s expertise in e-commerce fulfilment and the beauty sector, VIEVE has expanded to over 300 products, tripled sales, and entered new global markets…all in just over three years – a testament to the strength of the partnership and a shared ambition to scale without limits. 💙✨
https://www.instagram.com/reel/DY4XZb_nM1S/
You don’t always see what goes on behind the…
You don’t always see what goes on behind the scenes, but this is where the magic happens. Our team keeps everything moving, working seamlessly to deliver for our incredible beauty, retail and ecommerce brands. There’s a lot that goes into getting an order from warehouse to doorstep. This is the team that makes it happen – ensuring every delivery is smooth, efficient, and on time. ✨💙 #WeareILG #BehindTheScenes #BeautyLogistics #FashionFulfilment
https://www.instagram.com/reel/DYofWYIAgyV/
From a purpose-led start-up to a thriving fashion…
From a purpose-led start-up to a thriving fashion brand đź’Ą We’ve proudly partnered with @ScampandDude for over 7 years, supporting their incredible growth while staying true to what matters most – making a difference. From donating over 65,000 Super Scarves to scaling 17x in stock and 1000% peak order growth, this is what happens when purpose meets performance. Together, we’ve built a seamless omnichannel experience, supported rapid e-commerce growth, and helped bring their feel-good fashion to life both online and in-store. A great example of how the right operational support can enable long-term sustainable growth.✨ #WeareILG
https://www.instagram.com/p/DYmBRf8Fuyj/
Your brand growth starts here 🚀…
Your brand growth starts here 🚀 At ILG, we help ambitious brands unlock growth at every stage of their journey – whether that’s scaling operations, expanding internationally, strengthening B2B channels or reaching new customers around the world. With the right support behind the scenes, brands can stay focused on what they do best while we power what comes next. Wherever growth takes your brand, we’re here to help make the next chapter happen. đź’Ş
https://www.instagram.com/reel/DYg-mQPCeCO/
Big changes are coming for cross-border…
Big changes are coming for cross-border e-commerce. 🚨 From 1st July 2026, the EU will remove the €150 duty-free de minimis threshold on imported goods. If you ship orders under €150 from the UK or US into the EU, new customs duties and fees could significantly increase your shipping costs. Use our EU shipping cost calculator and download the free guide from the link in our bio to understand the impact and prepare your business before the changes take effect. 📦🌍
https://www.instagram.com/p/DYUXvZQlXxE/












