
Many Happy Returns for Less
Ease the burden and cost of returns, speed the journey to resale and give your customers an exceptional returns experience, all with one simple integration.
Cut the Cost of Returns
Save money and time on managing returns with dynamic options for your customers to exchange or cross-purchase. And they can choose fully paid, part-funded or free returns. It all adds up to easier processing of customer refunds and faster return to stock for resale.
- 200+ returns options in 195 countries
- 320,000 global drop-off locations
- Localised in 35 languages
- Electronic customs declarations for duty relief

Control Your Global Returns
Get a clear single view of all your returns data and inventory. See in an instant what’s being returned, why and when. Our returns solution gives you real-time 20:20 vision for greater control and speedier, more efficient handling back at the fulfilment centre.
Find Out How to Effectively NavigateE-Commerce Returns
Easy & Affordable to Deploy
With an affordable flat monthly fee and minimal upfront investment, our returns solution will quickly streamline your returns management and pay its way. And we make integration easy via API or certified connectors with all leading e-commerce platforms.
Read Our Fashion Customer StoriesKey Business Benefits?
- Cut the burden and cost of returns
- More visibility and faster returns
- Seamless, branded returns experience for your customers
- No more manual data entry
- Paperless returns optimised for desktop, mobile and tablet
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Last week, we co-hosted an evening of conversation…
Last week, we co-hosted an evening of conversation and connection with @sweet.analytics, @theredtreetrt and @weareorean Held over dinner, the event brought together professionals from across the beauty industry – with no agenda, just the chance to share insights, challenges and experiences in an informal setting. It was great to connect with so many brands and companies including @charlottetilbury @philip_kingsley @theinkeylist @onlycurlslondon @champohaircare @iconic.london @theoriginalflatlayco and many more. Thank you to everyone who joined us — we’re looking forward to the next one! 💙 #ILG #Beauty #BluebirdChelsea #BeautyNetworking #LogisticsinBeauty
https://www.instagram.com/p/DMIfbqss_4y/
💜 Our Charity of the Year: Together for Short…
💜 Our Charity of the Year: Together for Short Lives 💜 Throughout June, the ILG team came together to raise over £23,000 through the sale of donated brand items – all in support of Together for Short Lives, our Charity of the Year – and so far, were off to an incredible start! Every pound raised helps seriously ill children and their families get the care and support they need. A huge thank you to our team, our brand partners and everyone who contributed.
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E-book: A conversation with Scamp & Dude⚡…
E-book: A conversation with Scamp & Dude⚡ At @TheIndustryfashion LIVE: The Omnichannel Opportunity, Jo Tutchener Sharp, Scamp & Dude Founder and CEO, sat down with Sam Taylor, ILG Client Services Director, to discuss how a strong strategic partnership with a customer-centric third-party logistics provider (3PL) can help fuel omnichannel growth. Download our e-book from the link in our bio to read some of the day’s takeaway tips!
https://www.instagram.com/p/DL5QgrgMI4j/
Case Study! 💙…
Case Study! 💙 @CharlotteTilbury has an incredible portfolio of clients in the world of media and show-business, making it a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success. Read more about our journey with Charlotte Tilbury from the link in our bio! 💗💄
https://www.instagram.com/p/DLsHOm2sBbw/
Happy Canada Day from ILG! 🇨🇦…
Happy Canada Day from ILG! 🇨🇦 As we celebrate the spirit of Canada and our growing connection to Canadian businesses, we’re also looking ahead to how we can support your next big move. 📢 Join us on July 8 for a free 35-minute webinar: “Expand Your Business into the UK & EU with Confidence” Learn how ILG can simplify your global logistics and open new markets for you. Save yourself a spot by clicking the link in our bio!
https://www.instagram.com/p/DLkdQOjK4sA/
🎙️Canadian brands thinking of expanding to…
🎙️Canadian brands thinking of expanding to the UK or EU? Meet the experts behind the webinar: Danny Ellard from @ilg_logistics and Liam Payne from @SimplyVAT have helped global brands break into the UK and EU – now they’re sharing their playbook. Expect real insights, practical advice, and zero fluff. 🗓️ 8th July | 11am ET Secure your spot and register from the link in our bio!
https://www.instagram.com/reel/DLZ5OFzSKLS/
Last week, we were proud to sponsor and attend the…
Last week, we were proud to sponsor and attend the @Cew_UK Beauty Awards 2025! It was a fabulous evening celebrating the best of beauty and we want to congratulate all of the finalists and winners on their amazing achievements.🏆🌟 Thanks to the CEW team for a wonderful evening!💙 Find the full list of winners on the CEW website. #CEW #2025CEWBeautyAwards #ILG
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Clean Air Day 🌱…
Clean Air Day 🌱 Last week, we stepped outside and swapped boardrooms for blue skies to mark Clean Air Day! At ILG, we’re always looking for ways to reduce our impact and boost wellbeing — and something as simple as a lunchtime walk is a reminder that small actions can lead to big change. Here’s to cleaner air and clearer minds. 🌍💡🌱 #CleanAirDay #Sustainability #TeamILG
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ILG has been named a finalist for ‘Best…
ILG has been named a finalist for ‘Best Logistics Solution’ at the @BeautyMatter 2025 Awards – for the third year in a row! 💙💄 We’re so pleased to be recognised for doing what we love — helping beauty brands deliver their products seamlessly to customers’ doors. A huge thank you to our incredible team, clients, and partners who make this possible every day. 🌟Read more about the nomination via the link in our bio. #BeautyMatterAwards #ILG #LogisticsWithCare #EcommerceFulfilment #BeautyLogistics #BMAwards2025
https://www.instagram.com/p/DLINZblsJIA/
Canadian brands thinking of expanding to the UK or…
Canadian brands thinking of expanding to the UK or EU? Join @ilg_logistics and @SimplyVAT for a fast-paced, practical webinar designed to help you scale internationally – without the usual headaches. ✅ UK + EU fulfilment made simple ✅ VAT compliance explained ✅ Real case study insights from Malin+Goetz 🗓️ 8th July | 11am ET 🎯 Free to attend – register via the link in our bio!
https://www.instagram.com/p/DLFVfZ6oSwc/