Charlotte Tilbury fulfilment

Our Mission.
Your Success

We’re a market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are mostly fast-growth premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.

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Our Story

We started over 30 years ago as one man with a van. Today, we’re a world-class 3PL employing over 500 people and part of a global logistics network spanning 47 countries. Along the way we’ve kept the same customer-first, entrepreneurial spirit.

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Our Values

Five simple beliefs have guided us as we’ve grown over the decades. From warehouse floor to executive board room, our values still underscore everything we do, individually and together.

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Powerful Partnerships

We work with the best. From world-class carrier companies to leading trade associations and hand-picked tech partners, we forge long-term alliances to benefit our customers.

Our Expertise

We invest heavily to recruit, develop and retain a strong, well-motivated team of delivery and fulfilment specialists.

Our Technology

Our industry-best warehouse management systems and picking technology drive the most efficient order fulfilment.

Our
Facilities

We operate over 750,000 sq ft of secure, clean order fulfilment space across 12 UK and EU warehouses.

ILG Warehouse

Our Accreditations

UKWA

Membership of the UK
Warehousing Association

Soil Association Organic

Soil Association Organic

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998

Forklift driver warehouse

Join Us

Become part of team ILG. We’re opening new facilities across the UK and EU and looking for new talent to join our expanding, high-energy business.

We Care About…

People

Only by looking after our people can we expect them to look after our customers. We prioritise the development, safety and wellbeing of our people.

Meet our team >

Environment

We’re cutting our waste, switching to green energy and recycling more. Our emissions targets are ambitious but we’re getting there.

A greener future >

Community

We reach out to our communities by helping local charities and giving employment opportunities to disabled or disadvantaged people.

Find out more >

Our ESG Policy

ILG’s ESG policy delineates our commitment to environmental, social and governance principles. Our purpose is to integrate sustainable practices, ensure ethical conduct and foster social responsibility.

Part of Yusen Logistics

Our close relationship with Yusen Logistics brings us the knowledge, resources and backing of a global player in transportation, warehousing and distribution.
More about our parent company >

Read our latest Industry Tips and News >

ILG Wins Best Logistics Solution at BeautyMatter Next Awards!

ILG was voted Best Logistics Solution at the glittering 2024 BeautyMatter NEXT Awards in LA earlier this month!

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Shipping from the US to the UK: A Complete Guide

This guide covers everything US-based e-commerce businesses need to know about shipping goods to the UK.

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“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
Operations Director, Charlotte Tilbury
“Bordelle’s online sales have tripled over the past season and this smooth logistical transition would not have been possible without the help of ILG. Each order is beautifully packaged to our high specifications and always arrives on time.”
Head of Logistics, Bordelle
“We always strive to offer the best customer experience possible, and we knew that to grow in a new market we’d need best in class shipping and fulfillment for our customers. We wanted to make sure we were properly set up operationally before investing into a new market, and we chose to partner with ILG to do so.”
Chief Marketing Officer, Jones Road

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