
Our Mission.
Your Success
We’re a market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are mostly fast-growth premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
See our awards
Our Story
We started over 30 years ago as one man with a van. Today, we’re a world-class 3PL employing over 500 people and part of a global logistics network spanning 47 countries. Along the way we’ve kept the same customer-first, entrepreneurial spirit.

Our Values
Five simple beliefs have guided us as we’ve grown over the decades. From warehouse floor to executive board room, our values still underscore everything we do, individually and together.
Powerful Partnerships
We work with the best. From world-class carrier companies to leading trade associations and hand-picked tech partners, we forge long-term alliances to benefit our customers.
Our Expertise
We invest heavily to recruit, develop and retain a strong, well-motivated team of delivery and fulfilment specialists.


Our Technology
Our industry-best warehouse management systems and picking technology drive the most efficient order fulfilment.
Our
Facilities
We operate over 750,000 sq ft of secure, clean order fulfilment space across 10 UK and EU warehouses.

Our Accreditations
Membership of the UK
Warehousing Association

Soil Association Organic

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998

Join Us
Become part of team ILG. We’re opening new facilities across the UK and EU and looking for new talent to join our expanding, high-energy business.
We Care About…
People
Only by looking after our people can we expect them to look after our customers. We prioritise the development, safety and wellbeing of our people.
Environment
We’re cutting our waste, switching to green energy and recycling more. Our emissions targets are ambitious but we’re getting there.
Community
We reach out to our communities by helping local charities and giving employment opportunities to disabled or disadvantaged people.
Our ESG Policy
ILG’s ESG policy delineates our commitment to environmental, social and governance principles. Our purpose is to integrate sustainable practices, ensure ethical conduct and foster social responsibility.

Part of Yusen Logistics
Our close relationship with Yusen Logistics brings us the knowledge, resources and backing of a global player in transportation, warehousing and distribution.

Read Our Latest Industry Tips and News
Preparing for Peak 2026
Prepare for Peak 2026 with expert order fulfilment advice around how to improve forecasting, stock allocation and 3PL planning with ILG.
ILG Receives RoSPA Gold President’s Award Three Years Running
We are thrilled to announce that ILG has been awarded the prestigious RoSPA Gold President’s Award for the third year in a row.
Why Partner with ILG?
About ILG (International Logistics Group)
Delivering excellence in e-commerce fulfilment and multi-carrier management.
Our Mission. Your Success.
At ILG, our mission is simple: to help your business thrive. We deliver industry-leading fulfilment, delivery and returns solutions for e-commerce brands. Whether you’re a start-up or an established global player, we provide the people, technology, and expertise to make every customer experience seamless.
ILG specialises in premium beauty, fashion and lifestyle product fulfilment, supporting brands that want their customers to receive a delivery experience as exceptional as their products.
Quick Facts
- Founded: 1990
- Headquarters: East Grinstead, West Sussex, UK
- Parent Company: Yusen Logistics
- Fulfilment Centres: 10 across the UK and EU
- Typical Sectors: Beauty • Fashion • Wellbeing • Lifestyle
- Employees: 600+
- Accreditations: ISO 14001 (Environmental Management) • UKWA member • BIFA member • Soil Association Organic Certified • EcoVadis Gold
- Sustainability Goal: Zero by 30 – Carbon Neutral by 2030
Our Story
Founded in 1990, ILG began as a small delivery company with a big ambition: to bring care, precision, and people-first thinking to logistics. Over the decades, we’ve evolved into a market-leading 3PL, partnering with some of the world’s most exciting beauty, fashion and lifestyle brands from Charlotte Tilbury and Thomas Pink, to Scamp & Dude, Jones Road, VIEVE and Malin + Goetz. As part of Yusen Logistics, we combine a global network with the agility and personal service of a specialist fulfilment provider. Today, we manage over 750,000 sq ft of clean, secure warehouse space across the UK and EU, supporting our clients’ growth at every stage.
Our Expertise
- E-Commerce Fulfilment: Pick, pack and ship for D2C brands
- Retail & Wholesale Distribution: Omnichannel logistics for stores and partners
- Returns Management: Flexible solutions for product returns
- International Fulfilment: EU hub in Poland for faster cross-border delivery
- Value-Added Services: Gift-wrapping, product personalisation and kitting
- Carrier Management: Multi-carrier solutions for efficient deliveries
Sustainability & Environmental Responsibility
We’re proud to be leading the way in sustainable logistics through our Zero by 30 initiative, which commits ILG to reaching net-zero carbon emissions by 2030.
- BREEAM Excellent or Outstanding rated warehouses
- Zero-emission deliveries through sustainable carrier partnerships
- Green Champions programme at each site
- Recycling and waste-reduction training and targets embedded into operations
Frequently Asked About ILG Questions
What does ILG do?
ILG is a UK-based third-party logistics (3PL) company specialising in high-quality order fulfilment and delivery services for e-commerce beauty, fashion and lifestyle brands.
Who are ILG’s clients?
ILG partners with premium and fast-growth brands such as Charlotte Tilbury, Thomas Pink, Scamp & Dude, VIEVE and Malin + Goetz. View case studies >
Where are ILG’s fulfilment centres?
We operate 10 state-of-the-art warehouses across the UK and EU, covering over 750,000 sq ft.
Is ILG a sustainable logistics provider?
Yes. ILG holds ISO 14001 certification, operates BREEAM Excellent and Outstanding rated sites, and is on track to achieve net-zero emissions by 2030 through our Zero by 30 programme.
What makes ILG different?
Our blend of white-glove service, sector expertise in beauty and fashion, and sustainability commitment sets us apart as a trusted partner for ambitious e-commerce brands.
Follow Us
Every order is an opportunity to reinforce a brand…
Every order is an opportunity to reinforce a brand experience. For @thisworks, fulfilment is about more than getting products from A to B – it’s about delivering the same premium, boutique experience their customers expect from the brand itself. From bespoke branded packaging and luxury presentation to reliable global fulfilment, ILG are proud to help extend the This Works brand beyond checkout and right through to delivery. Read the full case study from the link in our bio to discover how our partnership continues to deliver an experience that works. ✨ #WeareILG #BeautyFulfilment #CustomerExperience #BrandExperience
https://www.instagram.com/p/DafM_INF9PO/
Yesterday, we were delighted to attend the Tones…
Yesterday, we were delighted to attend the Tones of Beauty event in London. It was a fantastic opportunity to connect with brands across the beauty industry and hear a wide range of perspectives on the trends, challenges and opportunities shaping the sector. A particular highlight was the insightful CEW panel, which shared valuable perspectives on the evolving beauty retail landscape and sparked some thought-provoking discussions. Hearing such honest insights and sharing ideas with fellow industry professionals reinforces the value of collaboration as the industry continues to evolve. Thank you to the organisers for hosting such an engaging event – we’re looking forward to continuing the conversations. 💙 #WeareILG #TonesOfBeauty
https://www.instagram.com/p/DaVVM_HjoV8/
Who says logistics has to be boring? 😄…
Who says logistics has to be boring? 😄 We had a bit of fun with this one, but the message is simple: whatever your logistics needs, there’s a very good chance we can help. Whether it’s: 📦E-Commerce Fulfilment 📦B2B Fulfilment 📦UK & EU Fulfilment 📦Carrier Management 📦Gift Wrapping 📦Kitting 📦Returns 📦Customer Services 📦Personalisation …we’ve got the expertise, experience and team to make it happen. The dancing might be questionable, but our logistics certainly aren’t. 😉 So yes… we really can do this, and we really can do that. If you’re looking for a logistics partner that makes things simple (and isn’t afraid to have a little fun along the way), we’d love to hear from you. Get in touch with the ILG team today. 💙 #WeareILG
https://www.instagram.com/reel/DaPwNubkcqy/
After seven months of renovation, we’re finally…
After seven months of renovation, we’re finally back home. 🏡✨ It’s been a long journey, with teams working from different locations while the work was underway, so it’s fantastic to have everyone back together again in one space. The finished result is incredible, creating an environment that’s modern, collaborative and ready for the future. A huge thank you to everyone involved in bringing the space to life, with a special shoutout to Mike Jones for all the hard work, dedication and effort that went into making this transformation happen. We can’t wait to make the most of it! 🌟
https://www.instagram.com/p/DaNvZ-VnDO1/
🚨 Less than one week until the EU de minimis…
🚨 Less than one week until the EU de minimis rule changes. On 1 July 2026, the €150 duty-free threshold disappears. For many UK businesses selling into the EU, that means: 📈 Higher import duties 📦 Increased fulfilment costs 💰 Reduced margins We’ve analysed real customer shipping data to show just how significant the impact could be – and why many businesses are moving to EU fulfilment before the changes take effect. Swipe to see the figures. #WeareILG
https://www.instagram.com/p/DaDNA81F55s/
On Friday, our team were proud to sponsor and…
On Friday, our team were proud to sponsor and attend the CEW Beauty Awards 2026! ✨ What an incredible day celebrating the very best of the beauty industry. Congratulations to all the finalists and winners on their outstanding achievements. We’re especially thrilled to see so many of our customers recognised for their innovation, talent and dedication. It was fantastic to celebrate your success and see your hard work rewarded. 🏆 A special congratulations to: ✨ @Theinkeylist – Amazon Beauty Breakthrough Award – Glycolic Acid Exfoliating Body Stick – Best New Targeted Skincare (Mass) – Exosome Hydro-Glow Complex ✨ @Charlottetilbury – Best New Skin Product – Charlotte’s NEW Magic Cream – Beauty Icon – Hollywood Flawless Filter – Best British Brand ✨ @Gisou – Best New Hair & Scalp Product (Prestige) – Honey Gloss Ceramide Therapy Hair Mask A huge well done to everyone recognised at this year’s awards. We are proud to work alongside such inspiring brands and look forward to celebrating many more successes together. 🎉 #WeareILG #CEWBeautyAwards #BeautyAwards #BeautyIndustry #AwardWinners #BeautyBrands
https://www.instagram.com/p/DZ7C67EGiGY/
🤠🚀 A little adventure-inspired look at what…
🤠🚀 A little adventure-inspired look at what we do best. We’ve taken inspiration from a familiar story to highlight some of the ways ILG supports growing brands. Boot personalisation? We’ve got it covered. Orders picked by the chosen ones? Absolutely. Fulfilment that seems to happen when no one’s looking? Pretty much. And if it feels like there’s a snake in your boot when it comes to your current logistics operation… it might be time for a chat. To new markets and beyond! 🚀📦 #WeareILG #Personalisation #OrderPicking #CustomerExperience #BehindTheScenes
https://www.instagram.com/reel/DZwo23njKii/
We just told our content guy that we need to start…
We just told our content guy that we need to start doing silly reels to stay relevant on social media. He wasn’t entirely convinced! Keep your eyes peeled – more content is on the way! 💙 #WeareILG #Reels #Logistics #BehindTheScenes
https://www.instagram.com/reel/DZsGVFfoJsg/
Giving Back to Our Charity of the Year 💙…
Giving Back to Our Charity of the Year 💙 On 11th June, as part of the volunteer days offered by ILG and GFS, Kristine and Sambi . spent the day at Chestnut Tree House’s Regional Distribution Centre, helping to sort and prepare donated items for distribution across their charity shops. From clothing and accessories to household goods, every item processed played a part in supporting children with life-limiting conditions and their families. It was a hands-on day that gave a real insight into the incredible work that happens behind the scenes to turn donations into vital funding. A huge thank you to Nicky and the warehouse team for making them feel so welcome and for showing us the impact that even a single day of volunteering can have. We’re proud to support Chestnut Tree House as our Charity of the Year and look forward to continuing our fundraising and volunteering efforts throughout the year. 🧡
https://www.instagram.com/p/DZozm5IFhep/
Behind the scenes at one of our recent photoshoots…
Behind the scenes at one of our recent photoshoots 📸 Back in January, we spent the day on site capturing our state-of-the-art warehouses and the products of our prestigious customers. A glimpse into the partnerships and processes that keep everything moving. 🌟 @vieve @byterryofficial @gisou @houseofhackney @shackletonofficial @theinkeylist @melissaodabash
https://www.instagram.com/p/DZcCkzIjEL2/









