Why ILG?
Whatever the fulfilment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfilment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfilment that’s highly tailored to each of our customers. For us, your success is our success.
Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfilment centres across the UK and Europe, we’re more than equipped to handle your fulfilment needs.
Our Values
Our fulfilment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfilment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognised for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Winner:
Best Logistics Solution 2024
Winner:
Excellence in Customer Service 2023
Winner:
Logistics Service Provider of The Year 2022
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfilment centres to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfilment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfilment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfilment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
Volunteering Spotlight! Last week, members of our…
Volunteering Spotlight! Last week, members of our Finance and HR teams spent the day volunteering at the Martlets Hove showroom and sorting centre, in support of Chestnut Tree House Children’s Hospice 💙 They helped sort through piles of donations, ready to be distributed across Martlets’ 30 charity shops in West Sussex. It was a busy but rewarding day – we are proud to support our charity of the year Together For Short Lives, and the amazing work they do in our local community. 👏
https://www.instagram.com/reel/DQ7GgieAJmc/
Autumn Updates from ILG 🍂…
Autumn Updates from ILG 🍂 From uncovering what’s really keeping ops teams awake at night in the run-up to Peak, to exploring the benefits of outsourcing fulfilment for Indie brands, this edition is packed with insights to help your brand scale smarter. We also delve into MOQ and it’s impact on your supply chain strategy, and share exciting news about our partnership with InPost, bringing flexible, more sustainable locker deliveries to our network. Dive in and stay ahead this Peak Season. ⬇️
https://www.instagram.com/p/DQwSUO3AGRs/
It’s Stress Awareness Day 💙…
It’s Stress Awareness Day 💙 With Peak Season underway, things are getting busier across ILG, making it more important than ever to look after our teams’ wellbeing. From recharge breaks to shout-outs on the floor, it’s the small gestures that make a big difference when managing stress at work. How do you help your teams stay calm, motivated, and supported during busy times? 👇 #StressAwarenessWeek #PeakSeason #TeamWellbeing #LogisticsLife
https://www.instagram.com/p/DQrIs0ciBYR/
Losing sleep over peak? 😴…
Losing sleep over peak? 😴 We’ve got you covered. Here are 7 quick wins to help you navigate the busiest time of year with confidence and keep things running smoothly from order to doorstep. 📦✨ Check out our peak hub from the link in our bio for more information!
https://www.instagram.com/p/DQpFW14Ctu_/
A look back at an incredible day uncovering ‘The…
A look back at an incredible day uncovering ‘The Future of Beauty Growth’ with our friends at Beauty Vibe, filled with inspiring conversations, creativity and brilliant people from across the beauty industry – the vibes are captured in this amazing sizzle reel. ✨ The energy in the room was electric from start to finish – here’s a glimpse of what made it such a standout event. 💙 #BeautyVibe #SizzleReel #ILG
https://www.instagram.com/reel/DQbu6aED38U/
Empowering Your Next Chapter with ILG 💙…
Empowering Your Next Chapter with ILG 💙 Every brand has a story, we help you deliver it. 📦✨ Whether you’re scaling up or levelling up, ILG is here to empower your next chapter. #ILG #EmpoweringYourNextChapter #FulfilmentThatDelivers #LogisticsForGrowth
https://www.instagram.com/reel/DQXDKLbgSP7/
Case Study! 💙…
Case Study! 💙 Jones Road Beauty, founded in 2021 by US make-up artist and entrepreneur Bobbi Brown, saw rapid growth with orders tripling in its first year and doubling in the second. While hugely successful in the US, UK sales were slowed by higher shipping costs and longer delivery times from the US. In October 2022, ILG took over the UK e-commerce fulfilment operation, impressing Jones Road with our pick accuracy, meticulous warehouse management, and the clean, sustainable environment of our Gatwick facility. With ILG’s flexible, scalable service, Jones Road could finally match rising UK demand.
https://www.instagram.com/p/DQJ-7RgiBgr/
Peak season is coming. Is your fulfilment ready?…
Peak season is coming. Is your fulfilment ready? 📢 At ILG, we support fashion, beauty & wellbeing brands with everything from flexible delivery options to unforgettable unboxing, helping you build customer loyalty this peak season and beyond.✨📦 Read the full article on Preparing Your Fulfilment for Peak Season from the link in our bio!
https://www.instagram.com/reel/DQEdT3wlHvU/
Live at Beauty Vibe! 💄✨…
Live at Beauty Vibe! 💄✨ We had an incredible time at the Beauty Vibe & ILG Future of Growth event last week, where we captured insights from some of the most inspiring brands, creators, and industry experts in beauty. Find out what attendees thought of the panels, what’s trending in beauty and get top tips on growth from some of our amazing interviewees – Ann Masson from @iconic.london, Seema Paterson from @thisworks, Tom Ashley from @ilg_logistics and Suzanne Coulton from @theinkeylist. We loved connecting with so many inspiring people and we can’t wait to share even more insights with you soon! 💙 #ilg #logistics #3pl #beauty #beautyvibe #beautylogistics #behindthescenes
https://www.instagram.com/reel/DP2_qrggdka/
It was great to welcome @Grundonrecycle to our…
It was great to welcome @Grundonrecycle to our Brackmills 2 warehouse in Northampton last week! They spent the day filming and chatting with our team about all the progress we’ve made on our sustainability journey over the past few years. 🌱 Some of our team also had the opportunity to visit one of Grundon’s Materials Recovery Facilities and their Energy from Waste Facility, which were fascinating to see. Stay tuned for the full Grundon x ILG case study vid coming soon! ♻️
https://www.instagram.com/p/DP1e0MeDntw/