
Health & Wellbeing 3PL
Choose ILG for your UK and global fulfilment. We make e-commerce and retail fulfilment more efficient and customer-focused for wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
We partner with all kinds of wellbeing brands, from personal care and organic wellbeing products to nutraceuticals and CBD treatments, providing order fulfilment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: 0344 264 8000
Wellbeing Fulfilment Services
Order fulfilment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing productsβ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep β and everything in between.
Gift
Wrapping
Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. Thatβs why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.
Managing
Returns
When your customers exchange or return their wellbeing purchases, we make sure the process is friction-free, efficient and on-brand.
Our Wellbeing Fulfilment Team
Tap into decades of wellbeing fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILGβs order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Celebrating Our Successful Baling Initiatives
Read about our 2024 cardboard and plastic baling achievements and what targets we’ve set for 2025.
Why You Should Offer Discreet Packaging to Your Customers
In this guide, weβll explore how discreet shipping and packaging works, the types of goods that are best suited to it, and the key things to remember when packing goods discreetly.
Got a Question?
We also specialise in fulfilment for Beauty > and Fashion > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Follow Us
Peak season problems stealing your sleep? π …
Peak season problems stealing your sleep? π You’re not alone. From inventory issues to shipping deadlines, Peak is a challenging time. Here are five tried-and-tested tips you can implement today to keep your operations running smoothly. Did you know? – Customers value price and availability over speed during the Peak season! #PeakSeasonReady #TopTips #BlackFriday2024
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Happy World Kindness Day! ππ Today at ILG,…
Happy World Kindness Day! ππ Today at ILG, weβre celebrating by sharing thoughtful quotes from our team – displayed to spread positivity and connection. β¨ Letβs bring a little kindness into each dayβwhether itβs a quick check-in with a teammate or a thoughtful gesture. How are you marking World Kindness Day? π¬π« #WorldKindnessDay #SpreadKindness #WeAreILG
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Retinol = radiant skin! β¨ Boosting cell renewal…
Retinol = radiant skin! β¨ Boosting cell renewal and giving that youthful glow. This #NationalRetinolDay, we’re making sure your favourite retinol products arrive at your doorstep right on time! #BeautyLogistics #NationalRetinolDay #SkincareGlow π¦β¨
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We support US beauty and wellness brands with…
We support US beauty and wellness brands with their expansion into the UK & EU! Here is how we do it: ποΈ Step 1: Launch into the UK retail market π» Step 2: Move into the UK e-commerce market βοΈ Step 3: Expand into Europe We were recently awarded Best Logistics Solution at @beautymatterofficial Next Awards in LA! π The awards celebrate those who are leading the market and creating impactful solutions! π‘ Read more about our three steps to success on the link in our bio! β¬οΈ
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Influence is one of the biggest drivers of growth…
Influence is one of the biggest drivers of growth today. Ready to rethink influence in the modern world? Our Beauty Vibe Future of Influence panel top takeaways are now live! π Listen in here as our expert panellists @akt_ldn @jamjarinvest @joljones @thetapeagency Crossmoore AI and Tom Ashley from ILG share their top tips. Head over to the Beauty Vibe Hub to watch our 3 reels exploring the true power of influence: β’ Authentic Relatability β People crave realness, not just the gloss β’ Trust and Credibility β Itβs the people behind the brand that matter most β’ Engagement Impact β Making people feel seen and valued through real experiences Catch the full clips on the link in our bio! #BeautyVibe #BeautyBusiness #FutureOfInfluence
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β¨ The Beauty Vibe Series β¨ events are all…
β¨ The Beauty Vibe Series β¨ events are all about connecting, informing, and sharing amazing insights! There’s nothing better than hearing experiences from the diverse voices of beauty business builders ππΌ Sign up via the link in our bio to get first access to the full episode from our Future of Influence panel discussion – coming soon! The Beauty Vibe Series is brought to you by ILG and powered by @beautyvibelondon π₯ #BeautyVibeSeries #FutureOfInfluence #BeautyExperts #Influence
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@purebeautymagazine Awards 2024! π…
@purebeautymagazine Awards 2024! π Big congratulations to all the winners, especially our clients: β¨ @diptyque – Best New Home Fragrance β¨ @rehabyourhair – Best New Hair Styling Product & Best New Sustainable Innovation We loved celebrating with you at the awards night and are proud to be part of your journey! π #PureBeauty #AwardWinners #Fulfilment #Beauty
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We won!!! ILG was voted Best Logistics Solution at…
We won!!! ILG was voted Best Logistics Solution at the glittering 2024 @beautymatterofficial NEXT Awards in LA last night! π Weβre so proud and happy to be recognised. Huge thanks to all ILG colleagues who work so hard every day to make it happen for our customers! Also thanks to BeautyMatter for hosting this year’s spectacular awards event. Congratulations to all nominees and winners, especially our fantastic customers @malinandgoetz and @byoma who also won last night.
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Check out what beauty experts and founders are…
Check out what beauty experts and founders are being influenced to buy lately – everything from toothbrushes to serums! Whatβs influenced your beauty purchases? Share your favourites in the comments β¬οΈβ¨#beautyessentials #beautycommunity
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Planning ahead = saving costs! π…
Planning ahead = saving costs! π Mastering demand planning allows you to manage stock more efficiently, boost revenue, and keep your customers happy! ποΈπ¦ Find out how via the link in our bio! #BusinessGrowth #Logistics #SupplyChain #Planning
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