Browse our Fulfilment Stories
Discover how ILG’s years of logistics know-how and problem-solving help to keep our customers’ orders on track, every hour of every day. Explore a cross-section of fulfilment stories across three of our specialist industries, beauty, fashion and wellbeing.
ARK Skincare’s business evolved towards a more conventional e-commerce model, and so the required fulfilment capacity rapidly grew.
Bordelle’s high-quality concept in women’s experimental lingerie made an instant impact. Their major growth and international expansion means they needed a reliable fulfilment partner they could trust.
From its roots as a lockdown startup to its blossoming into a beauty brand of international repute, VIEVE has worked hand in hand with ILG in recent years to fuel its growth predominantly across the UK, Ireland and USA.
Charlotte Tilbury is a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success.
Loved worldwide for its stripy and stylish range of beachwear and accessories, in 2020 Dock & Bay (Certified B Corp) chose ILG as its fulfilment partner for the UK and EU. Despite the obstacles of Brexit and Covid-19, ILG went on to help fuel the brand’s phenomenal growth and diversification, both in the UK and wider European markets.
Jones Road Beauty was created by US celebrity make-up artist and entrepreneur Bobbi Brown. ILG is helping Jones Road Beauty meet growing demand for its iconic beauty products in the UK, both online and in-store.
Working with ILG enables ethical children’s clothing brand, Little Green Radicals, to focus on growth through e-commerce, wholesale and flash sales.
MALIN+GOETZ first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare. By partnering with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale.
Baby and toddler retailer MORI partnered with ILG to expand their fulfilment capabilities, enabling them to deliver highly personalised orders to meet growing demand.
Self-Portrait fashion label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop. ILG handles fulfilment across Self-Portrait’s channels, delivering a holistic brand experience wherever their luxurious products are sold.
Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop. Our fulfilment services enable them to delight every customer.
The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Partnering with them to manage their distribution network represented a major challenge, that ILG was more than prepared to tackle.
Founded in 2003 by Kathy Phillips, a former Vogue UK Beauty Director, This Works has established a significant presence in the beauty and wellness industry. With ILG, their reach is global.
Trinny London was a relatively new brand when its partnership with ILG first began. Together, we’ve helped grow the beauty brand with scalable fulfilment that met Trinny London at every touchpoint along its journey to success.
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Fulfilment Insights
Keep up to date with the latest tips and fulfilment articles >
E-Book: A Conversation with Scamp & Dude
Discover how strategic 3PL partnerships drive omnichannel growth for fashion brands. Download the insights from Scamp & Dude and ILG at TheIndustry.fashion LIVE.
Video: It Takes Bricks and Clicks to Build a Beauty Brand
When it comes to beauty order fulfilment, it pays to use one single 3PL for both e-commerce and retail channels. Watch our video to find out more.
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ILG has been named a finalist for ‘Best…
ILG has been named a finalist for ‘Best Logistics Solution’ at the @BeautyMatter 2025 Awards – for the third year in a row! 💙💄 We’re so pleased to be recognised for doing what we love — helping beauty brands deliver their products seamlessly to customers’ doors. A huge thank you to our incredible team, clients, and partners who make this possible every day. 🌟Read more about the nomination via the link in our bio. #BeautyMatterAwards #ILG #LogisticsWithCare #EcommerceFulfilment #BeautyLogistics #BMAwards2025
https://www.instagram.com/p/DLINZblsJIA/
Canadian brands thinking of expanding to the UK or…
Canadian brands thinking of expanding to the UK or EU? Join @ilg_logistics and @SimplyVAT for a fast-paced, practical webinar designed to help you scale internationally – without the usual headaches. ✅ UK + EU fulfilment made simple ✅ VAT compliance explained ✅ Real case study insights from Malin+Goetz 🗓️ 8th July | 11am ET 🎯 Free to attend – register via the link in our bio!
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📦💬 “Being able to meet the people behind…
📦💬 “Being able to meet the people behind all the efforts that go into getting products to our customers, it’s been so great, and they’re an extension to our team.” We caught up with @lemonfuller, CEO of @lemonadedolls Dolls, right where their products are picked, packed and shipped to talk about growing a purpose-driven brand, staying true to your mission and how ILG helps make it happen. From fulfilment to sustainable packaging, it’s more than logistics — it’s a true and fruitful partnership. 🍋🍋🍋 👉Hear Lemon’s advice to all brands, new and old, on why choosing the right partner can make all the difference and why sustainability is always a must. #ILG #LemonadeDolls #Lingerie #BrandPartnership #SustainableGrowth #BehindTheScenes
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Last week, the ILG team had the pleasure of…
Last week, the ILG team had the pleasure of welcoming @CharlotteTilbury to our Poland warehouses for a site visit! It was a great chance for them to meet the team, and for us to show what goes on behind the scenes and spend time with one of our amazing beauty brand partners. Looking forward to keeping the momentum going and working together even more closely!💄📦 #ILG #CharlotteTilbury #SiteVisit #Poland #LogisticsExcellence #BeautyLogistics
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Ready to scale your fashion brand?📦🌟 …
Ready to scale your fashion brand?📦🌟 As your fashion brand grows, so do the behind-the-scenes challenges – stock management, fulfilment, customer experience and returns. It can get overwhelming fast. Working with a 3PL that truly understands fashion can help you scale more smoothly, stay flexible, and focus on what really matters: building your brand. Click the link in our bio to read more how the right 3PL partner can support your growth. ⬇️ #fashionbrand #ecommerce #3PL #fulfilment #scalingup #fashionlogistics #growthstrategy
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♻️ ILG Hits 77% Recycling Rate in 2024 -…
♻️ ILG Hits 77% Recycling Rate in 2024 – thanks to Our Partnership with Grundon! We’re proud to have recycled 77% of our waste last year – a milestone made possible by our ongoing work with Grundon Waste Management. Key 2024 highlights: 📦 419.85 tonnes of cardboard baled 🧴 22.3 tonnes of soft plastics baled ⚡ 121.30 MWh of power generated 🌳 426 trees saved 🌫️ 100.991kg of CO2 emissions prevented Initiatives like soft polythene balers, a food waste service, and more compactors helped drive these results – and we’re aiming even higher for 2025. We’re proud of our progress and excited for what’s ahead as we work towards Zero-By-30! Read more about our partnership with Grundon from the link in our bio. #Sustainability #Recycling #ZeroBy30 #ILGxGrundon #WasteManagement #GreenBusiness #SustainableFulfilment
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This World Environment Day 2025, we’re being…
This World Environment Day 2025, we’re being called to act. 🌍 Plastic pollution is everywhere — even inside us as microplastics. With a global treaty on the horizon, now’s the time to push for real change. By learning from nature and embracing real-world solutions, we can tackle plastic pollution together – as individuals, businesses, and governments. Join the movement. Be part of the solution. 💚 #BeatPlasticPollution #WorldEnvironmentDay #Sustainability #EcoAction #ILG Click the link in our bio to read more.
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It Takes Clicks and Bricks to Build a Beauty…
It Takes Clicks and Bricks to Build a Beauty Brand! When it comes to beauty order fulfilment, it pays to use a single 3PL for both your e-commerce and retail channels. Watch our video to find out how ILG makes omnichannel fulfilment pain-free and more cost effective. 🌟 Click the link in our bio to see more!
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Expert Growth Tips You Can’t Miss! 👀…
Expert Growth Tips You Can’t Miss! 👀 Catch four must-watch moments from our Navigating Your Growth Route panel packed with lightbulb insights from the beauty industry’s sharpest minds.✨From scaling your business to mastering operational excellence, these clips are your guide to thriving in today’s fast-paced beauty world. 🎥 Watch the highlights now in the link in our bio and level up your growth game. #BeautyVibe #GrowthTips #BeautyBusiness #ILG
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🎥 Exciting morning at ILG! We recently welcomed…
🎥 Exciting morning at ILG! We recently welcomed our amazing client, @lemonadedolls to the warehouse — and even more exciting, they were interviewed by BBC Breakfast right here on-site! 🍋📦 It was great to watch their story on national TV and showcasing our partnership behind the scenes. Catch the full feature on BBC iPlayer! 💬✨ #ILG #LemonadeDolls #BBCBreakfast #ClientSuccess #BehindTheScenes #WarehouseLife #Ecommerce
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