Why ILG?
Whatever the fulfilment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfilment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfilment that’s highly tailored to each of our customers. For us, your success is our success.
Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfilment centres across the UK and Europe, we’re more than equipped to handle your fulfilment needs.
Our Values
Our fulfilment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfilment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognised for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Winner:
Excellence in Customer Service 2023
Winner:
Young Employee of The Year 2022
Winner:
Logistics Service Provider of The Year 2022
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfilment centres to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfilment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfilment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfilment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
Putting the customer at the heart of your business…
Putting the customer at the heart of your business is a must – especially in beauty – where an engaged community is the driver behind today’s most successful brands. Aligning with their values and connecting more deeply can be a game changer. The current conversation on Purpose is a big one – how do you build a business that hits profit AND takes care of the planet while giving back to society? Can businesses really be a force for good? The consumer voice – always enlightening – is showcased here in the first of our Beauty Vibe Series posts on the Power of Purpose…let us know what you think! 🎥: @thesheriffoflondon #beauty #beautypanel #beautyinsights #purpose #sustainability #bcorp #DEI #diversity #inclusion #givingback #entrepreneur #beautycustomer #beautyfulfilment
https://www.instagram.com/reel/C6G9apKomek/
This weekend we gathered at the beautiful East…
This weekend we gathered at the beautiful East Sussex National for the annual ILG Awards for Excellence to celebrate our wonderful colleagues and teams across the business. Find our who the winners are on the link in our bio! 🏆💙
https://www.instagram.com/p/C6ETO9ZOrq9/
🌍 Happy Earth Day! 🌱 Join us in celebrating…
🌍 Happy Earth Day! 🌱 Join us in celebrating our beautiful planet and all its wonders. At ILG, we’re committed to sustainability, striving to be carbon neutral by 2030! Learn more about our efforts to protect the environment on the link In our bio. #EarthDay #ProtectOurPlanet 🌿
https://www.instagram.com/p/C6D0NyEIoaW/
A peek behind the scenes at our Beauty Vibe panel…
A peek behind the scenes at our Beauty Vibe panel yesterday, The Power of Purpose. We’ll be sharing key insights from our panellists over the coming weeks, so be sure to check back for updates. Also, don’t forget to sign up for our newsletter to hear more about upcoming events and for first access to our industry reports (link in bio). #purpose #givingback #sustainability #beautybusiness #entrepreneur #beautystartup
https://www.instagram.com/reel/C53Opx_haOa/
Yesterday, we had the pleasure of hosting a…
Yesterday, we had the pleasure of hosting a sold-out panel event from The Beauty Vibe series with @vibepartners. With a wonderful panel of industry experts, we discussed the power of meaningful brand purpose and how this translates to customers, to drive long-term business growth, loyalty and trust. Thank you to all the panelists, @sable.labs, @scampanddudejo, @aimeeconnolly_com, @freethebirdsldn, @aisling_connaughton and Tom Ashley for their insightful input into the morning’s discussion.
https://www.instagram.com/reel/C52971By9qD/
Behind the scenes at one of our recent photoshoots…
Behind the scenes at one of our recent photoshoots 📸 We spent the day capturing our state-of-the-art warehouses, our amazing team, and the incredible products of our prestigious customers! #WeAreILG #Fulfilment #warehouse
https://www.instagram.com/p/C50b_HAsPfM/
SOLD OUT! Tomorrow we’re welcoming some of the…
SOLD OUT! Tomorrow we’re welcoming some of the beauty industry’s most influential leaders to a sold-out panel discussion exploring the power of meaningful brand purpose. The core insight about the notion of ‘purpose’ is that it matters – not just in an abstract sense, but in terms of today’s business metrics. Follow the link in our bio to learn more about our Beauty Vibe panel series and apply to attend our next event. #beauty #beautypanel #beautyinsights #purpose #sustainability #bcorp #DEI #diversity #inclusion #givingback #entrepreneur #beautycustomer #beautyfulfilment
https://www.instagram.com/p/C5yHqUHK3qD/
Reflecting on peak 2023 (and just as our planning…
Reflecting on peak 2023 (and just as our planning for peak 2024 starts!) we’re thrilled to have received some amazing and constructive feedback from our valued customers. Read more about how we scored, and find tips to support preparations for your next peak, in our Peak Hub on the link in our bio! #Peak #Fulfilment
https://www.instagram.com/p/C5iHrqAu9EB/
Returns have become an inevitable part of online…
Returns have become an inevitable part of online shopping, and in the beauty industry, they play a significant role in customer satisfaction and brand loyalty. Read more on the link in our bio about the Beauty of Seamless Returns: Why Working with a 3PL is Essential!
https://www.instagram.com/p/C5VdGVasj7R/
Today we wore blue to show our support for World…
Today we wore blue to show our support for World Autism Awareness Day! 🧩💙 Join us as we celebrate the unique talents, perspectives, and contributions of individuals on the autism spectrum. Together, let’s create a more inclusive and understanding society. #AutismAwareness #Inclusion #WeAreILG
https://www.instagram.com/p/C5Q7DDsIQHN/