Why ILG?
Whatever the fulfilment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfilment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfilment that’s highly tailored to each of our customers. For us, your success is our success.
Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfilment centres across the UK and Europe, we’re more than equipped to handle your fulfilment needs.
Our Values
Our fulfilment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfilment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognised for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfilment centres to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfilment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfilment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfilment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
Meet our Team!…
Meet our Team! Alicja Prusicka, Customer Service Executive “The main thing I like about ILG is that we train people, give them opportunities, and help them develop so they can continue to succeed. ILG has a track record of developing new employees quickly and getting them to a high performing standard by learning on the job.” Read more about Alicja’s career journey at ILG on the link in our bio! #WeAreILG #customerservice #fulfilment
https://www.instagram.com/p/C0bT_9StUro/
From haircare, perfume, make-up, male grooming and…
From haircare, perfume, make-up, male grooming and skincare, American adult consumers use up to 12 cosmetic items each day, with some products containing as many as 112 unique ingredients*. Now, in a transformative move, the United States Food and Drug Administration (FDA) is set to implement significant modifications to cosmetic regulations, marking a new era for beauty brands operating in the US market. With the deadline less than one month away, read our overview of the regulation changes and implications, who is affected and the actions you can take to ensure compliance. Read more on the link in our bio!
https://www.instagram.com/p/C0TfGRXIKqg/
Our Biggest Black Friday Weekend Ever!…
Our Biggest Black Friday Weekend Ever! We are thrilled to announce that we’ve just wrapped up an extraordinary BFCM weekend, setting yet another record with 188,694 orders successfully shipped! A heartfelt thank you goes out to our exceptional staff for their hard work, dedication, and seamless execution. We also extend our warmest congratulations to our esteemed customers for achieving Black Friday success. Here’s to the rest of this year’s Peak! #WeAreILG #fulfilment #ecommerce #blackfriday #cybermonday
https://www.instagram.com/p/C0Q8gs-uhYg/
We were thrilled to sponsor the prestigious CEW…
We were thrilled to sponsor the prestigious CEW Achiever Awards last night! A huge congratulations to all the award winners, especially our valued clients. We had a fabulous night celebrating with the best in the beauty industry! #CEW #awardwinners #fulfilment #beauty
https://www.instagram.com/p/C0OpvHZtxrb/
Tips for the perfect Peak. Advice from ILG…
Tips for the perfect Peak. Advice from ILG Managing Director Tom Ashley on how e-commerce brands can get the most from Black Friday… #blackfriday
https://www.instagram.com/reel/Cz_HaYvSH_L/
Meet our Team!…
Meet our Team! Bakeerthana Mohankumar Rajah, HR & Payroll Administrator “I have had a lot of training since I started, as I came in with no background in HR, I was shown everything from scratch. When I started, a member of the team in charge of training and was always there whenever I had any questions and needed help with new tasks” Read more about Bakeerthana’s career journey at ILG on the link in our bio!
https://www.instagram.com/p/Cz5zpCYtUsK/
From 1st November this year, DHL increased its…
From 1st November this year, DHL increased its prices to ILG and its other sales partners, all of whom use its network to distribute on behalf of their customers. Read more on our blog in the link in our bio about better carriage options for businesses following DHL price rises.
https://www.instagram.com/p/Cz3u5n3t2EI/
Meet our Team! …
Meet our Team! Paul Langton, Health and Safety Advisor “The great thing about ILG is the opportunities you are given to improve, and we are always offered courses to help aid our progression. From Excellence in Customer Service to Time Management, and even Excel courses.” Read more about Paul’s career journey at ILG on the link in our bio!
https://www.instagram.com/p/CztE0OmIL4z/
New Case Study! …
New Case Study! @arkskincare first approached ILG to help fulfil orders secured by its travelling sales team, selling directly to consumers and salons. As the business evolved towards a more conventional e-commerce model, the brand also began to receive more and more publicity along with celebrity endorsements, and so the required fulfilment capacity rapidly grew.
https://www.instagram.com/p/CzqxxdSN7lM/
Worldwide, the beauty industry continues to see…
Worldwide, the beauty industry continues to see strong annual growth – a trend set to continue with analysts predicting 6% year on year growth between now and 2027. Read more in our blog on the link in our bio about how to scale your beauty brand with a 3PL!
https://www.instagram.com/p/Czn9eA2N3hQ/