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Welcome to the ILG customer portal. Log in to make your fulfilment and delivery bookings, or check below for the latest customer updates. For specific queries, please call us on

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Your Latest Updates

Express Update: War Risk Surcharge – Lebanon

Please note that effective September 10th, 2024, a war risk surcharge of £5.00 + VAT will be added…

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Carrier Service Updates

We have compiled the links to our carriers for quick access to their service updates pages.

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Tax changes in Singapore and Norway which may affect your shipments

We have an important update for you about various tax changes in Singapore and Norway which may affect…

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2023/2024 Temporary Peak/Demand Surcharge by UPS

With the holiday season just around the corner, the number of parcels moving through the global network is…

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Possible UPS strike action in USA

As you may be aware from the media coverage, UPS in USA, and the International Brotherhood of Teamsters…

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Update on The Windsor Framework

ILG (and our parent company, Yusen Logistics) continue to closely monitor developments with regards to the implementation of…

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Changes to Postcode Requirements for Shipments to the Republic of Ireland

You may be aware that The Republic of Ireland has a postcode system called EIRCODE which provides a…

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Notification of Revised UPS Surcharges

UPS has been closely monitoring events related to the global coronavirus pandemic and continues to support the needs…

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