Browse our Fulfilment Stories
Discover how ILG’s years of logistics know-how and problem-solving help to keep our customers’ orders on track, every hour of every day. Explore a cross-section of fulfilment stories across three of our specialist industries, beauty, fashion and wellbeing.
Jones Road Beauty was created by US celebrity make-up artist and entrepreneur Bobbi Brown. ILG is helping Jones Road Beauty meet growing demand for its iconic beauty products in the UK, both online and in-store.
Charlotte Tilbury is a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success.
Trinny London was a relatively new brand when its partnership with ILG first began. Together, we’ve helped grow the beauty brand with scalable fulfilment that met Trinny London at every touchpoint along its journey to success.
MALIN+GOETZ first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare. By partnering with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale.
Loved worldwide for its stripy and stylish range of beachwear and accessories, in 2020 Dock & Bay chose ILG as its fulfilment partner for the UK and EU. Despite the obstacles of Brexit and Covid-19, ILG went on to help fuel the brand’s phenomenal growth and diversification, both in the UK and wider European markets.
Working with ILG enables ethical children’s clothing brand, Little Green Radicals, to focus on growth through e-commerce, wholesale and flash sales.
Founded in 2003 by Kathy Phillips, a former Vogue UK Beauty Director, This Works has established a significant presence in the beauty and wellness industry. With ILG, their reach is global.
Baby and toddler retailer MORI partnered with ILG to expand their fulfilment capabilities, enabling them to deliver highly personalised orders to meet growing demand.
ARK Skincare’s business evolved towards a more conventional e-commerce model, and so the required fulfilment capacity rapidly grew.
Bordelle’s high-quality concept in women’s experimental lingerie made an instant impact. Their major growth and international expansion means they needed a reliable fulfilment partner they could trust.
The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Partnering with them to manage their distribution network represented a major challenge, that ILG was more than prepared to tackle.
Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop. Our fulfilment services enable them to delight every customer.
Self-Portrait fashion label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop. ILG handles fulfilment across Self-Portrait’s channels, delivering a holistic brand experience wherever their luxurious products are sold.
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What an inspirational evening filled with…
What an inspirational evening filled with thought-provoking conversation at our Beauty Vibe #FutureOfInfluence panel! 🎤✨ Huge thanks to @jamiegenevieve @joljones @andycoxonuk Tom from @ilg_logistics MK from @thetapeagency @jamjarinvest Emily and ‘Mr. AI’ Andy Cross for bringing so much energy and expertise. 🙌 A special shoutout to @Vibepartners for bringing the event and discussion to life, and for sharing invaluable insights into the future of influence in the beauty industry. 💄🌟 Team ILG loved connecting with so many inspiring people in such a stunning venue— @thegardencinema .Truly a night to remember! #Fulfilment #BeautyEcommerce #Event #BeautyVibe #Inspiration
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Excitement is building as our next Beauty Vibe…
Excitement is building as our next Beauty Vibe panel event, Series 3: The Future of Influence, is just one day away—and it’s completely SOLD OUT! Stay tuned for the key takeaways from the panel discussion, which we’ll reveal next week. We can’t wait to hear your thoughts! 💬✨ #BeautyVibe #ILGEvents #FutureOfInfluence #Influence #StayTuned
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Just one week to go until our next Beauty Vibe…
Just one week to go until our next Beauty Vibe panel event, “The Future of Influence,” taking place in Covent Garden! 🎉✨ We’re thrilled to welcome an incredible lineup of panellists, including speakers from @akt_ldn, @thebeautybanks, Crossmore AI, @jamjarinvest, @thetapeagency, @vievemuse and our very own Tom Ashley! 🎤👥 With 49% of consumers having made a purchase inspired by an influencer in the past month, yet over 70% still trusting friends and family for recommendations, this event will dive deep into the evolving landscape of influence. 💄💻📈 Stay tuned on our socials for exciting highlights and insights from the event! 🔥👀 #Beauty #Influencers #FutureOfInfluence
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On Friday night, 9 brave ILG volunteers slept out…
On Friday night, 9 brave ILG volunteers slept out in the yard at one of our facilities near Gatwick to support Turning Tides, a local charity that provides essential assistance, food, and accommodation to homeless and disadvantaged individuals. A huge thank you to everyone who participated and braved the chilly night! Together, we raised an amazing £1,215—these donations will make a big difference to those in need! 💛 #TurningTides #ILGCommunity #SupportTheHomeless
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🚀 Our marketing team had an amazing time at…
🚀 Our marketing team had an amazing time at #INBOUND24 in Boston last week! Big thanks to @hubspot and @inbound for hosting such a motivating event full of insights and inspiration. 🙌 ✨ Top takeaways from our Marketing Campaigns Manager, Alex, that apply to any industry: 🔍 AI is Everywhere AI, AI, AI — the buzzword of the event, showing how it can streamline tasks and maximise human potential. ❤️ Customer-Centricity Putting customers at the heart of everything drives sustainable growth. 💡 Quality Over Quantity People trust people, not brands. Building genuine connections is key to loyalty and engagement. ✏️ Personalisation is Power In today’s crowded space, authentic and personalised content is the way to stand out. 🔥 Embrace Discomfort “Eat the frog” — tackle tough tasks first thing in the morning. Plus, we had the pleasure of hearing from keynote speakers like Ryan Reynolds and Serena Williams on their success in business and marketing! 🎤 #Marketing #Sales #AI #HubSpot #Leadership
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It’s Sustainable September here at ILG. We…
It’s Sustainable September here at ILG. We celebrate this every September, and this year we are celebrating the progress we’ve made in enhancing our recycling efforts and boosting our overall impact! Every step brings us closer to a more sustainable future! 🌱♻️ #Sustainability #ILGreen #Recycling
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It’s London Fashion Week, the most important event…
It’s London Fashion Week, the most important event on the British fashion calendar. 👗 During LFW, £100 million retail orders are placed! As your business grows, managing stock, fulfiling orders, and keeping your customers happy can become overwhelming. Ready to take your fashion brand to the next level? Partnering with a fashion-focused 3PL can simplify your operations and help you scale effortlessly. 💼 Find out more on the link in our bio! #LondonFashionWeek #BrandGrowth #Fashion3PL
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We are thrilled to announce that our new Wrocław…
We are thrilled to announce that our new Wrocław warehouse in Poland has been awarded the BREEAM ‘Outstanding’ certificate, with an incredible score of 95.6% – one of the highest for any logistics facility in the Central and Eastern European region!🌍✨ A huge thank you to everyone who supported this project, especially Yusen Logistics, 7R SA, and all our partners for their amazing collaboration. Together, we’re setting new standards in sustainable logistics! Watch how we brought this state-of-the-art warehouse from vision to reality!
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To kick off Sustainable September, we celebrated…
To kick off Sustainable September, we celebrated Green Day – our staff dressed in green and enjoyed green treats and snacks! 🌿💚 Throughout the business, we’re continually working to minimise our environmental impact via sustainable energy and materials, cutting waste, recycling more and setting ourselves ambitious targets. #SustainableSeptember #GreenDay #GreenSupplyChain #ISO14001
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We’re delighted to announce that we’ve been…
We’re delighted to announce that we’ve been selected as finalists in the Environmental and Sustainability category at the Northamptonshire Logistics Awards! 🌿🚛 With our two largest UK facilities located in Northampton, we’re so proud of this recognition which highlights our ongoing commitment to excellence in sustainability. #sustainability #LogisticsSector #NorthamptonshireLogisticsAwards2024 #NLA24 #AwardFinalists
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