Health & Wellbeing 3PL

Choose ILG for your UK and global fulfilment. We make e-commerce and retail fulfilment more efficient and customer-focused for wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.

Enhance Your Customer Experience

We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.

We partner with all kinds of wellbeing brands, from personal care and organic wellbeing products to nutraceuticals and CBD treatments, providing order fulfilment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >

Call us on: 0344 264 8000

Wellbeing Fulfilment Services

Order fulfilment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing products’ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep – and everything in between.


Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.

Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.

ILG warehouse employee placing an assortment of wellbeing products into a gift box

Product Personalisation

Make a special gift even more special. Our wellbeing fulfilment teams can add a name, monogram or message to personalise your wellbeing products.

Our embossing and engraving services can quickly turn an item into a unique, personalised gift to delight your customers.

Engraving Charlotte Tilbury Magic Cream


When your customers exchange or return their wellbeing purchases, we make sure the process is friction-free, efficient and on-brand.

We enclose tailored labels, clear instructions and branded Returns packaging with every item shipped. And when returned, every product is quickly quality checked and the information shared with you in real time via our WMS.

Our Wellbeing Fulfilment Team

Tap into decades of wellbeing fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.


With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.


Our secure, efficient fulfilment centres are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.

Charlotte Tilbury store

to Retail

Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.

Customers in the EU?

Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >

Little Green Radicals

Customer Stories

ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.

Read our
case studies

ILG Brackmills 2 Opening Soon: Our Brand-New Sustainable Fulfilment Centre

As part of our ongoing commitment to sustainability, we’ve promised to only open eco-friendly facilities as we expand our portfolio, so we’re excited to announce that ILG will soon be opening ILG Brackmills 2.

Read more

The EU’s New Packaging and Packaging Waste Regulation (PPWR)

In this blog, we summarise what new restrictions are contained in the PPWR, how it will affect UK companies and what changes you need to put in place in order to comply?

Read more

Got a Question?

We also specialise in fulfilment for Beauty > and Fashion > brands.

ILG warehouse employee placing an assortment of wellbeing products into a gift box


Organic supplements


Our Awards

Excellence in Customer Service 2023
Young Employee of The Year 2022
Logistics Service Provider of The Year 2022

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