Health & Wellbeing 3PL
Choose ILG for your UK and global fulfilment. We make e-commerce and retail fulfilment more efficient and customer-focused for wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
We partner with all kinds of wellbeing brands, from personal care and organic wellbeing products to nutraceuticals and CBD treatments, providing order fulfilment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: 0344 264 8000
Wellbeing Fulfilment Services
Order fulfilment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing products’ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep – and everything in between.
Gift
Wrapping
Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.
Managing
Returns
When your customers exchange or return their wellbeing purchases, we make sure the process is friction-free, efficient and on-brand.
Our Wellbeing Fulfilment Team
Tap into decades of wellbeing fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Celebrating ESG Month at ILG
After two successful years of running ‘Sustainable September’ and ‘Green June’, this year we wanted to celebrate all the things we do around social issues too and decided to hold ‘ESG Month’.
5 Things to Consider When Choosing Your Jewellery Fulfilment Partner
Choosing the right fulfilment partner for your jewellery brand means the logistics of your brand are handled by 3PL experts, leaving you to focus on the many other important aspects of your business.
Got a Question?
We also specialise in fulfilment for Beauty > and Fashion > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Follow Us
🚀 Exciting times ahead! 🚀…
🚀 Exciting times ahead! 🚀 Take a sneak peek behind the scenes of our brand new, state-of-the-art warehouse on the Brackmills Industrial Estate in Northampton! We’re still in the process of adding the finishing touches, but you can already see how impressive this facility is: 📍Central UK location 📈180,000 square feet 🌍Net-carbon-zero #Fulfilment #WeAreILG #NewWarehouse
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Choosing the right 3PL partner is crucial for…
Choosing the right 3PL partner is crucial for growing jewellery e-commerce brands. With the UK market set to grow by 7.8% by 2028, a reliable partner should offer high-quality, scalable fulfilment services, including personalisation, gift wrapping, and efficient returns management. 📈💍 Learn the top five things to consider when selecting your jewellery fulfilment partner on the blog in our bio! 📦✨ #Ecommerce #Jewellery #3PL #Fulfilment
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🌿 Celebrating ESG Month at ILG! 🌍…
🌿 Celebrating ESG Month at ILG! 🌍 We recently celebrated ‘ESG Month’! With sustainability being one of our core strategic pillars, engaging our staff in our journey to net-zero by 2030 is key. During June we were also highlighting social initiatives, from volunteering and charity donations to celebrating Pride. Let’s make 2024 our most impactful year yet! Read more on the link in our bio. 💚💙 #ESGMonth #Sustainability #NetZero2030 #ILG #WeAreILG #Pride2024 #Volunteer
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We are thrilled to announce that we have been…
We are thrilled to announce that we have been named a finalist for Best Logistics Solution in the 2024 @beautymatterofficial NEXT Awards. This recognition is a testament to our dedication to innovation, excellence, and leadership within the beauty industry. The BeautyMatter NEXT Awards recognise businesses that are raising the bar and defining the future from the largest multinationals to high-growth indies and from brands to suppliers NEXT creates a space to highlight everyone involved in the beauty value chain responsible for bringing brands, products, and services to life for consumers around the globe. #BMNEXT2024 #NEXTAwards #Beautylogistics #WeAreILG #Awards
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It’s just over four months until Cyber Weekend…
It’s just over four months until Cyber Weekend 2024! To get you ready, we’ve launched our Peak Hub, packed with insights and practical tips. From optimising your checkout process to enhancing delivery services and refining post-sale support, We’ve got everything you need to know on the link in our bio! #Peak2024 #BlackFriday #Fulfilment #EcommerceTips
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Last month, we had the pleasure of hosting…
Last month, we had the pleasure of hosting students from Woodfield School at one of our ILG sites! 🌟 We’re passionate about partnering with local charities and schools to empower young individuals with learning difficulties and support their journey into employment. The day was packed with fun activities, a warehouse tour, and engaging discussions about the various roles and opportunities within the logistics industry. We had a wonderful time and were thrilled to hear the fantastic feedback from the school: “Thank you so much for such a lovely visit. The students have been buzzing since we saw you. They got so much from the trip and many of them have said they would love to work at ILG!” 🏢✨ #CommunitySupport #Empowerment #FutureWorkforce #ILG
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To delve deeper into the fascinating world of…
To delve deeper into the fascinating world of bees, we recently held a bee workshop at Yusen Logistics Frankfurt Airport facility. Under the expert guidance of our beekeeper, Reimund Saffian, our team gained invaluable insights. Here are some key takeaways: 📚 In-Depth Bee Education: Our beekeeper explained the essential role bees play in our environment and their significant impact on human life. We learned how crucial they are for pollination and biodiversity. 📜 Historical Insights: We journeyed through the history of beekeeping, from ancient times to the present, understanding how human interaction with bees has evolved. 🐝 Bee Behaviour: It was surprising to discover how calm and gentle bees can be, yet also how they can fiercely protect their hives when necessary. 🍯 Beyond Honey: Honeybees are incredible producers of not only honey but also wax and propolis, each with its unique benefits and uses. 🛠️ Beekeeping Tools: We explored the various tools used by beekeepers for managing hives and harvesting honey, gaining a hands-on understanding of the beekeeping process. A big thank you to Alvéole and our beekeeper Reimund Saffian for making this workshop both educational and engaging. #BeekeepingWorkshop #Sustainability #UrbanBiodiversity #LocalHoney
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Battling E-Commerce Basket Abandonment in a…
Battling E-Commerce Basket Abandonment in a Zero-Tolerance Era In today’s volatile retail landscape, UK retailers are losing a staggering £34.4 billion annually to e-commerce basket abandonment – an increase of £2.9 billion on 2023. If you’re tired of missing out on potential sales revenue due to abandoned online purchases, the new 2024 Basket Abandonment Report – published by @gfsdeliver – provides essential insights and underscores the critical need to address consumer expectations head-on.
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ILG was proud to be category sponsors of the…
ILG was proud to be category sponsors of the Global Player – Export Business of the Year Award at last Friday’s 2024 Sussex Chamber Awards at the DoubleTree by Hilton Brighton Metropole Hotel. The evening was a spectacular celebration of the best in Sussex business, and we were delighted to visit and learn about the global reach of so many highly successful local companies as part of the judging process. Huge congratulations to all the award winners and finalists, especially to @scarecrowgroup who were highly deserved winners of the Global Player Award. Many thanks to Sussex Chamber of Commerce for organising such an inspiring event! #WeAreILG
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Congratulations to ILG’s Helen Nichols, who was…
Congratulations to ILG’s Helen Nichols, who was a finalist for the Sustainability Champion Award at last week’s @everywomanuk in Transport & Logistics Awards 2024. Well done to all the amazing achievers and winners who were celebrated at the glittering event on June 27th at the Park Plaza London Riverbank Hotel. The awards were a showcase of many of the industry’s most inspiring women and we are hugely proud of Helen for her unique contribution to ILG and her well-deserved selection as an awards finalist. Huge thanks to everywoman and all other contributors and finalists for making the awards such an inspiring experience. Looking forward to 2025! #weareilg
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