ILG helps US beauty and wellness brands to expand across the UK and EU. Grow your European sales with our world-class e-commerce fulfillment and delivery-to-retail services.
ILG: Beauty & Wellness Fulfillment Centers in the UK & EU
Outsource your beauty product fulfillment to ILG and access millions of new UK and EU consumers. With 26.5%^ of its retail sales online, the UK is Europe’s biggest e-commerce region and your perfect entry-point to the huge EU marketplace. ILG is a British specialist in fulfillment for beauty and wellness brands. With 12 high-spec fulfillment centers across the UK and EU, we’re your perfect partner to drive your European sales growth.
Bricks or Clicks, We’re Your Expert Fulfillment Partner
Get the full benefits of processing your D2C and retail orders under one roof. ILG’s omnichannel solutions mean a single, easy integration, full visibility and control of stock, and savings on your order fulfillment. And our partnerships with the world’s leading carriers give you extra-reliable deliveries at a great price!
The UK is home to Europe’s largest e-commerce market, so it pays to partner with a British fulfillment specialist like us. With our 30-year history of helping build British and European beauty and wellness businesses, we have the expertise, technologies and facilities to bring you success in this high-potential market.
Europe is a huge sales opportunity. Did you know that European online beauty and wellness sales are set to grow by 11.1% YOY over the next five years, reaching over USD 142 billion by 2028^^?
With fulfillment centers in the UK and EU, we help dozens of brands overcome the challenges of reaching new customers in a post-Brexit Europe. Our super-efficient EU fulfillment centers are cost-friendly and give your orders full freedom of movement from warehouse to doorstep. We get your products to EU consumers and retailers quickly and reliably. And we can help you cut the red tape of operating within the EU. Our UK warehouses are close to London and transportation links to the EU.
ILG is way more than a regular 3PL. We specialize in helping beauty and wellness brands grow, including iconic US brands like Jones Road Beauty and Malin+Goetz. We support e-comm fulfillment and deliver to retail stores in the UK and mainland Europe. And our personalization and gift-wrap services will delight your e-comm customers, so they buy your products again and again.
Whether you’re a young, fast-growth brand or one of the biggest names in beauty and wellness, we can become part of your growth journey.
Jones Road Beauty
“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!”
“Malin+Goetz have worked with ILG for 7 years now and in that time ILG have offered a consistently high service level with best-in-class customer service. This has been key for us as we scale our business in the UK and abroad. We are very grateful to the ILG team for their continued support and forward-thinking approach.”
Choose ILG and get a fulfillment solution tailored to fit your global strategy, and scalable to match your spikes and dips in demand. You get the support of our 500 highly trained staff, industry-best tech and network of 12 fulfillment facilities across the UK and EU. And you benefit from our 30-year track record of beauty and wellness product fulfillment, both D2C and to retail outlets. Over that time, we’ve helped iconic brands go from start-up to global. Our mission is to help our clients succeed.
As brands become increasingly dedicated to operating sustainably, it’s vital that their supply chain partners are equally environmentally conscious to create an aligned vision for their customers.
Returns have become an inevitable part of online shopping, and in the beauty industry, they play a significant role in customer satisfaction and brand loyalty.
The Challenge in Purpose.
When @vibepartners interviewed customers on the streets for our Beauty Vibe panel event – The Power of Purpose – they asked the question “do customers care?”
Well, the resounding answer was YES they do! But there are barriers – trust, the economy and clarity of initiatives all have an impact. Also, in a time-poor world brands who are making it easy to care are winning with more loyalty and community support.
@sabrinaelba and @aimeeconnolly_com discuss how challenging it is to authentically inject sustainability, diversity, recycling and fair-trade values into a brand and its culture, but how the benefits are huge – for both the business and for society.
🎥: @thesheriffoflondon
#beauty #beautypanel #beautyinsights #purpose #sustainability #bcorp #DEI #diversity #inclusion #givingback #entrepreneur #beautycustomer #beautyfulfilment
Thrilled to announce that we’ve been selected as finalists for the @burgesshillbusinessparksassoc Awards 2024 in the Equality, Diversity & Inclusion category!
#BHBiz2024 #Diversity #WeAreILG
Meet our Team!
Emmanuel Mendes, Warehouse Assistant
“It has taken me a long time to find an employer who is willing to give me an opportunity to prove myself and who also has great deaf awareness. I cannot recommend ILG highly enough… there are no barriers at ILG – everyone is treated equally, with fairness and respect. I am a very lucky man.”
Read more about Emmanuel’s career journey at ILG on the link in our bio!
#WeAreILG #Warehouse #fulfilment
The Personal in Purpose.
At our recent Beauty Vibe panel (in partnership with @vibepartners), we explored the Power of Purpose in the beauty industry. Here, the panellists define what purpose in their business means to them with touching and personal stories.
How can legacy brands replicate that deep relationship? We always say in the start-up world ‘Act Big when you’re Small’ – but it feels like today corporate brands need to ‘Act Small when they are Big’ to build trust and communicate their tangible impact on society and the planet with clarity.
The stats say it all, a recent Forbes study shows that consumers are:
4 x more likely to purchase from a brand with authentic purpose
6 x more likely to protect a brand in a challenging moment
4.1 x more likely to trust a purpose-led brand
🎥: @thesheriffoflondon
#beauty #beautypanel #beautyinsights #purpose #sustainability #bcorp #DEI #diversity #inclusion #givingback #entrepreneur #beautycustomer #beautyfulfilment
ILG Brackmills 2 Opening Soon: Our Brand-New Sustainable Fulfilment Centre
As part of our ongoing commitment to sustainability, we’ve promised to only open eco-friendly facilities as we continue to expand our portfolio, so we’re excited to announce that ILG will soon be opening our newest fulfilment centre in the UK, ILG Brackmills 2. Find out more on the blog on the link in our bio!
Putting the customer at the heart of your business…
Putting the customer at the heart of your business is a must – especially in beauty – where an engaged community is the driver behind today’s most successful brands.
Aligning with their values and connecting more deeply can be a game changer. The current conversation on Purpose is a big one – how do you build a business that hits profit AND takes care of the planet while giving back to society? Can businesses really be a force for good?
The consumer voice – always enlightening – is showcased here in the first of our Beauty Vibe Series posts on the Power of Purpose…let us know what you think!
🎥: @thesheriffoflondon
#beauty #beautypanel #beautyinsights #purpose #sustainability #bcorp #DEI #diversity #inclusion #givingback #entrepreneur #beautycustomer #beautyfulfilment
This weekend we gathered at the beautiful East Sussex National for the annual ILG Awards for Excellence to celebrate our wonderful colleagues and teams across the business. Find our who the winners are on the link in our bio! 🏆💙
🌍 Happy Earth Day! 🌱 Join us in celebrating our beautiful planet and all its wonders. At ILG, we’re committed to sustainability, striving to be carbon neutral by 2030! Learn more about our efforts to protect the environment on the link In our bio.
#EarthDay #ProtectOurPlanet 🌿
A peek behind the scenes at our Beauty Vibe panel…
A peek behind the scenes at our Beauty Vibe panel yesterday, The Power of Purpose.
We’ll be sharing key insights from our panellists over the coming weeks, so be sure to check back for updates.
Also, don’t forget to sign up for our newsletter to hear more about upcoming events and for first access to our industry reports (link in bio).
#purpose #givingback #sustainability #beautybusiness #entrepreneur #beautystartup
Yesterday, we had the pleasure of hosting a sold-out panel event from The Beauty Vibe series with @vibepartners. With a wonderful panel of industry experts, we discussed the power of meaningful brand purpose and how this translates to customers, to drive long-term business growth, loyalty and trust.
Thank you to all the panelists, @sable.labs, @scampanddudejo, @aimeeconnolly_com, @freethebirdsldn, @aisling_connaughton and Tom Ashley for their insightful input into the morning’s discussion.