MHE Trainer

About us

An award-winning, market-leading 3PL (third party logistics provider) ILG specialises in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.

We are a people business, investing in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

To deliver, coordinate and maintain high-quality forklift and materials handling equipment (MHE) training across ILG operations, ensuring all operators are trained, competent and compliant with company procedures, health and safety standards and industry best practice. The Forklift Trainer will play a key role in promoting a culture of safety, continuous improvement and operational excellence.

Key responsibilities include:

• Delivering forklift and MHE training, assessments and refresher programmes to operators across the business
• Conducting practical and theoretical assessments to ensure operator competence
• Providing induction training for new starters relating to MHE operation and warehouse safety
• Maintaining accurate training records, certification documentation and competency matrices in partnership with the Learning & Development Team
• Monitoring operator licence expiry dates and coordinate refresher training requirements
• Carrying out workplace observations and coaching activities to reinforce safe working practices
• Supporting investigations into accidents, incidents and near misses, identifying any additional training requirements
• Ensuring training activities comply with current legislation, company policies and industry accreditation standards
• Developing and updating training materials, guides and operating procedures as required
• Supporting the development and implementation of Safe Systems of Work and risk assessments relating to MHE activities
• Providing timely updates to the Compensation & Benefits Team regarding course completions, licence expiries, suspensions, withdrawals or any other changes that may impact forklift-related allowances

What we are looking for

Essential:

• Qualifications across multiple truck types including Reach, Counterbalance, Bendi, VNA, PPT and LLOP
• Previous experience delivering forklift or MHE training within a warehouse, logistics or manufacturing environment
• Accredited RTITB, ITSSAR, NPORS or equivalent Forklift Instructor qualification
• Strong knowledge of warehouse operations, MHE safety and health and safety legislation
• Excellent communication, coaching and presentation skills
• Strong organisational and administrative skills
• Proficient in Microsoft Office applications
• Ability to maintain accurate records and reports
• Full UK driving licence

Desirable:

• Experience delivering Manual Handling training
• Experience supporting audits and compliance activities
• Knowledge of warehouse management systems and learning management platforms

Job Application Requirements – We welcome your application and look forward to considering you for this role. Please note the following important requirements for all applicants:

• Right to Work in the UK & Basic DBS Check – You must have the legal right to work in the UK, (we are not able to sponsor you). If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment. We use a third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us.
• References – We reserve the right to request two or more references, to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees.
• English Language – You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.

If you meet the role requirements, as well as the above, and are ready to take the next step in your career, we encourage you to apply.

Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.