Browse our Delivery Stories

We’re so proud to share that ILG has been shortlisted for the Environmental & Sustainability Award at the Northamptonshire Logistics Awards 2026! 🌱🏆 Sustainability is something we’re continuing to build into the way we work, so it’s brilliant to see the efforts of our teams recognised in this way. A huge thank you and well done to everyone across ILG who has played a part – and good luck to all of the other finalists! 💙

Ever wondered what goes into packing an order? 📦 We’re taking you behind the scenes to show you our 8-step order packing process – from picking the products to getting everything packed and ready to head out the door. A little look at what happens behind every order before it makes its way to you. 👀 Now the real question… how many times can one person say the word “box” in one video? 😂 #WeareILG #8StepPackingProcess #BehindTheScenes

To kickstart Sustainable September, we celebrated Green Day with our team coming together in their best green outfits! 🌿💚 Sustainability is a big part of how we think at ILG, and throughout September we’ll be shining a light on the small changes and everyday choices that can make a real difference. Green Day was a fun way to get everyone involved, start the conversation and kick off a month focused on making more sustainable choices. 🌍 A big thank you to everyone who got involved (and committed to the green outfits! 💚) #WeareILG #SustainableSeptember #GreenDay

Quickfire Questions, Warehouse Edition💥 We put some of our warehouse team on the spot to get to know the people behind ILG a little better… with some very important questions, obviously. 😂 Because behind every order we pick, pack and send is a brilliant team keeping things moving. 💙 #WeareILG #QuickFireQuestions #Teamwork

Great fulfilment isn’t just about getting an order from A to B – it’s about making sure the experience still feels like the brand. 💙 For @atelierbordelle, that means everything from carefully following their quality controls to delivering the bespoke wrapping and packaging their customers expect. As their e-commerce and wholesale business has grown internationally, we’ve been proud to support them behind the scenes and help keep that experience consistent. A great example of what can happen when the right partnership is in place. 🤝 #WeareILG #Bordelle #CaseStudy

You don’t always see what goes on behind the scenes, but this is where the magic happens. Our team keeps everything moving, working seamlessly to deliver for our incredible beauty, retail and ecommerce brands. There’s a lot that goes into getting an order from warehouse to doorstep. This is the team that makes it happen – ensuring every delivery is smooth, efficient, and on time. ✨💙 #WeareILG #BehindTheScenes #BeautyLogistics #FashionFulfilment

Peak is one of the busiest times of the year, and having strong partnerships in place makes a real difference. 🤝 Our partnership with @Oliviaburtonlondon is a great example of this. From Ecom to Wholesale, we work closely with their team to understand their priorities, adapt when plans change and keep orders moving during their busiest periods. It’s this collaborative and flexible approach that we aim to bring to every customer partnership. 💙 #WeareILG #OliviaBurton

A new partnership, built for growth. 💙 We’re so excited to be working with @caiacosmetics as their UK 3PL partner. Following huge success across Europe, CAIA turned to ILG to support the next stage of its UK growth – bringing fulfilment closer to customers, reducing shipping costs and creating opportunities for faster delivery. With the operation now successfully live, we’re incredibly proud to be supporting CAIA on this exciting next chapter. 🌟 Read more about our partnership from the link in our bio 🌟 #WeareILG #CaiaCosmetics #NewClient #Cosmetics

From growing beauty brand to scalable fulfilment. 🌿 As ARK Skincare evolved, so did its fulfilment needs. With ILG’s scalability and expertise, ARK has been able to support growing order volumes while maintaining the customer experience its brand is known for. Seamless integration. Flexible fulfilment. Retail & D2C expertise. Discover the full ARK Skincare case study from the link in our bio. #WeareILG #ARKSkincare #CaseStudy

Peak isn’t what it used to be… 👀 It used to be a few hectic weeks. Now? It feels like Peak never really ends. Customer expectations are higher, forecasting is tougher, and the pressure on fulfilment starts earlier every year. We have shared our thoughts on what brands should be focusing on now to get ahead of Peak 2026. Give it a read via the link in our bio and let us know… has Peak become a year-round challenge for your business? 📦