Why ILG?
Whatever the fulfillment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfillment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfillment that’s highly tailored to each of our customers. For us, your success is our success.
Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfillment centers across the UK and Europe, we’re more than equipped to handle your fulfillment needs.
Our Values
Our fulfillment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfillment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognized for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Winner:
Best Logistics Solution 2024
Winner:
Excellence in Customer Service 2023
Winner:
Logistics Service Provider of The Year 2022
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfillment centers to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfillment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfillment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfillment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
Happy Black Friday! 🖤 Huge shoutout to our…
Happy Black Friday! 🖤 Huge shoutout to our incredible teams who are working hard to get orders out the door today! 🛍️🌟 Wishing everyone a successful Black Friday and Peak Season 2025! 💙 #BlackFriday #PeakSeason #ILG
https://www.instagram.com/p/DRl4D_wiLfO/
Black Friday success doesn’t happen by chance -…
Black Friday success doesn’t happen by chance – it happens by preparation. 🖤 Hear from our CEO, Tom Ashley, on the essential steps e-commerce brands should take to achieve the perfect peak. Here’s how to get the most from your peak. ⬇️🖤 #EcommerceTips #PeakSeason #ILGLogistics #BlackFridayPrep
https://www.instagram.com/reel/DRkPsGEEqV6/
Peak season doesn’t have to feel like organised…
Peak season doesn’t have to feel like organised chaos. With the right social content (and the right fulfilment partner 😉), it becomes a whole lot smoother. Here are 10 posts that will genuinely boost conversions this Peak – not fluff, not trends, just what works. Ready to make this your smoothest season yet? 🚀 Take a look at our latest blog for more tips and social post inspiration to see what customers can’t get enough of this Peak. Read the blog from the link in our bio. Wishing you and your teams the best of luck this Black Friday – you’ve got this! 🌟
https://www.instagram.com/p/DRgrHL0CgJ0/
Peak season doesn’t have to be stressful!…
Peak season doesn’t have to be stressful! 🎯🚚 With peak in full swing, our Peak Hub is here to support you. It’s your go-to space for practical guidance and planning tips, to help keep your fulfilment running smoothly throughout the busiest period. Plus, useful resources to support successful all-year-round fulfilment for growing brands. Make sure you check out our Peak Hub from the link in our bio! 🔗
https://www.instagram.com/p/DRebFlrCKmn/
Failed deliveries during Peak Season cost…
Failed deliveries during Peak Season cost businesses more than just a missed parcel – they lead to more customer service calls, returns, lost loyalty and even negative reviews. Our latest article breaks down these hidden costs and explains how ILG’s smart multi-carrier setup helps brands stay in control, reduce risk and keep customers happy. Read the full article from the link in our bio 🔗📦🌟 #PeakSeason #Logistics #MultiCarrier #ILG
https://www.instagram.com/p/DRUPUCvDTOb/
Peak season is here, but it doesn’t have to feel…
Peak season is here, but it doesn’t have to feel overwhelming. You’re not alone. From inventory issues to shipping deadlines, Peak is a challenging time.🛒🚚 Our team shares 6 quick wins to help you stay sharp, stay fast and stay in control. Small changes. Big impact. Watch the video to make this your smoothest peak season yet. 👇 #PeakSeasonReady #TopTips #BlackFriday2025
https://www.instagram.com/reel/DRRwsTcCSFB/
Spotlight on our Charity of the Year! We’re half…
Spotlight on our Charity of the Year! We’re half way through the year fundraising for @togetherforshortlives and we’re incredibly proud to have raised £52,281 so far. Every pound is helping to support seriously ill children and their families and we’re committed to pushing even further! Thank you to everyone who has contributed so far, we couldn’t have done it without your help and support! 💙
https://www.instagram.com/p/DRMt3GUkUJs/
Expedited vs Express: What’s Best for Your…
Expedited vs Express: What’s Best for Your E-Commerce Business? 🚚 Fast delivery can make or break an online sale – but do you know the real difference between expedited and express shipping? Find out which option best suits your business (and your customers) 👇 Read the full article from the link in our bio. 🔗
https://www.instagram.com/p/DRB1B-EDpL2/
World Kindness Day💙 Kindness goes a long way -…
World Kindness Day💙 Kindness goes a long way – sometimes it’s as simple as a smile, a helping hand, or sharing a bit of chocolate 🍫💛 Our team shared some small acts of kindness that made their day a little brighter for #worldkindnessday 💛 Stay to the end of the vid for our sweet surprise visitor today! #deliveringkindness #teamilg #worldkindnessday
https://www.instagram.com/reel/DRAJyRzjJDH/
Volunteering Spotlight! Last week, members of our…
Volunteering Spotlight! Last week, members of our Finance and HR teams spent the day volunteering at the Martlets Hove showroom and sorting centre, in support of Chestnut Tree House Children’s Hospice 💙 They helped sort through piles of donations, ready to be distributed across Martlets’ 30 charity shops in West Sussex. It was a busy but rewarding day – we are proud to support our charity of the year Together For Short Lives, and the amazing work they do in our local community. 👏
https://www.instagram.com/reel/DQ7GgieAJmc/