
Why ILG?
Whatever the fulfillment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfillment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfillment that’s highly tailored to each of our customers. For us, your success is our success.

Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfillment centers across the UK and Europe, we’re more than equipped to handle your fulfillment needs.

Our Values
Our fulfillment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfillment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”


MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognized for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association

Soil Association Organic

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfillment centers to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfillment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfillment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfillment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
New Client Announcement! 💙 …
New Client Announcement! 💙 We’re proud to announce our new partnership with @Shackletonofficial, the high-performance apparel brand inspired by the legendary explorer Sir Ernest Shackleton. Drawing on his extraordinary life and achievements, the brand equips modern explorers with technical apparel designed for extreme conditions and offers unique expedition challenges across the globe from polar regions and mountains to deserts and oceans. Guided by a simple yet powerful mission, Shackleton exists to inspire people everywhere to Live Courageously. With Shackleton’s commitment to innovation and exploration, and ILG’s proven fashion fulfilment expertise, our partnership is set to deliver the foundation for Shackleton’s next chapter of growth. 🌟🚀 Read more about our partnership from the link in our bio.
https://www.instagram.com/p/DTc9z9ijVZ7/
Case Study! 💙…
Case Study! 💙 When Bordelle’s growth demanded scalable fulfilment without sacrificing luxury, they partnered with ILG to manage both wholesale and e-commerce orders through seamless system integration. With expert handling, personalised communications and meticulous, brand-led packaging, every order delivers the truly boutique unboxing experience Bordelle is known for. Here’s to the next chapter of growth together!🚀 Read more about our journey with @atelierbordelle from the link in our bio.✨
https://www.instagram.com/p/DTSBbmQjXtw/
Meeting the Challenges of Returns (and Turning…
Meeting the Challenges of Returns (and Turning Them to Your Advantage) 71% of shoppers won’t return after a bad returns experience. Returns matter and getting them right can boost loyalty, protect margins, and strengthen your brand. 👉Read the full blog via the link in our bio.
https://www.instagram.com/p/DTNaLQECvwV/
Happy New Year to you all! 🌟…
Happy New Year to you all! 🌟 Are you back to work and reflecting on Peak? Don’t stress… If 2025 brought delays, rising costs and unhappy customers, now is the time to reset and reach out to one of our friendly experts to give you all the guidance and support you’ll need for a successful 2026. 👉 Read our 7 E-commerce Logistics Pain Points via the link in our bio
https://www.instagram.com/p/DTLDHIUitAZ/
What a month its been! 🚀…
What a month its been! 🚀 Another peak season successfully delivered.🚚 In total, 995,711 orders left our warehouses this peak, each one representing the hard work and dedication of our incredible people. Huge shout out to our amazing team for making it happen and our fantastic customers for being part of our journey. Bring on Peak 2026!💪
https://www.instagram.com/p/DTGHQzYjvoH/
Sustainable Christmas Decoration Competition…
Sustainable Christmas Decoration Competition Winner ♻️🎄 A huge congratulations to our Burgess Hill site for taking the win! Their 6ft flat-pack 3D Christmas tree was crafted entirely from cardboard boxes saved from the recycling bin, with decorations made using food and drink packaging, bottle tops, and other materials found around the warehouse. Even better – many of the hanging decorations were made by our employees and their children, proving that creativity and sustainability go hand in hand. 🌍✨
https://www.instagram.com/p/DS4z3ofDnhX/
We’re proud to see our CEO, Tom Ashley, featured…
We’re proud to see our CEO, Tom Ashley, featured on the Inside Warehousing podcast with UKWA. In conversation with Clare Bottle, Tom reflects on his ILG journey – from hands-on warehouse beginnings to building a specialist logistics business, alongside insights to our growth and performance, and his long-standing commitment to disability inclusion in logistics. A big thank you to UKWA for the invitation and for creating space for honest conversations across our industry. 👉 Listen to the full episode from the link in our bio!
https://www.instagram.com/p/DSkXwWQDd3u/
Merry Christmas and a Happy New Year from all of…
Merry Christmas and a Happy New Year from all of us here at ILG! 🎄 We’d like to thank everyone for your continued support throughout 2025, it truly means so much to us. This year, we’ve been proud to raise money for our Charity of the Year, Together for Short Lives, a UK charity that supports children with life-limiting and life-threatening conditions and their families. Their work focuses on improving access to palliative care, advocating for better services, and providing vital guidance and support. To every single person who donated or supported our fundraising efforts, thank you. We’re incredibly grateful and are excited to continue our efforts into the new year, with over £56,000 raised so far – an achievement we couldn’t have reached without you 💙 We wish you all a joyous festive season and we hope you have a well deserved, restful break!✨
https://www.instagram.com/p/DScLa6IjkH4/
Feedback like this from our customers is why we do…
Feedback like this from our customers is why we do what we do 💙 Huge credit to the whole ILG team for the dedication and hard work that makes this possible every day 👏 We’re proud to support @theinkeylist in delivering exceptional products to their customers!
https://www.instagram.com/p/DSXUVh5iHg1/
Here are our Five Steps To Switching Your…
Here are our Five Steps To Switching Your Fulfilment Provider 🖐 Your fulfilment partner isn’t just a supplier – they’re an extension of your brand. From delivery experience to customer satisfaction, the right partner will simplify operations and help your business scale with confidence. If you’re considering a change, our five-step guide breaks down what to expect and how to make the transition seamless. 🌟 💙 Have a read of our blog from the link in our bio. 🔗
https://www.instagram.com/p/DSUwu8MCU9e/












