
Award-Winning Order Fulfillment Services
Outsource your order fulfillment to the UK’s leading 3PL. Whether your customers are in the UK, EU or across the globe, we create an exceptional fulfillment experience that’s more cost-efficient and reliable. Choose ILG and enjoy the support of our high-calibre people, cutting-edge technology and 12 specialized facilities based in the UK and EU, with omnichannel fulfillment that meets all your retail channels’ requirements.
Your Promise is Our Promise
Everything at ILG is geared to ensure your customer promise is delivered with every order, through exceptional e-commerce fulfillment. From online checkout to package opening, we cover every detail. Helping to delight your customers, encourage brand loyalty and scale your order volumes as your brand grows.
Order Fulfillment Services Tailored to You
We know that every business is unique. With decades of experience in helping brands achieve multi-channel fulfillment success, we’re positioned to help you grow in whatever industry you operate in, giving you a tailored fulfillment solution that moulds to your needs. We also support multiple B CORP Certified brands, including Scamp & Dude, Dock & Bay, and With Nothing Underneath.
Fashion
Fulfillment
We specialize in e-commerce and retail order fulfillment for high-end clothing, accessory and footwear brands.
Fashion Fulfillment
Beauty
Fulfillment
Our services are geared for high-quality cosmetics, skincare, haircare and male grooming products.
Beauty Fulfillment
Wellbeing
Fulfillment
We provide bespoke services for personal care, wellness, CBD and nutraceutical product lines.
Wellbeing Fulfillment
Who Does ILG Work With?
We partner with all kinds of ambitious e-commerce and retail brands, from fashion, beauty and wellbeing to organic, luxury electronics, premium baby accessories and other exclusive lines. We can help you grow too.
Call us on: +44 344 264 8000
Adding Something Special
Gift
Wrapping
Nothing enhances a package more than bespoke gift wrapping. We ensure your products arrive on time, looking good and in perfect condition.

Personalizing
Products
We can turn an order into a unique personalized gift by adding a name, monogram or special message to your products.
Our staff are trained to process personalization requests with each order and emboss, embroider or engrave names, messages or logos to specification as part of the fulfillment process. From customized fashion items to personalized makeup products, we can make each of your customer’s orders their very own.

Returns Management
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.

UK and EU Fulfillment Expertise
Benefit from our many years of fulfillment experience and practical expertise within British and European markets. Our teams are highly trained and always ready to help.


Simplified
E-Commerce Fulfillment
We make integration with our WMS easy, and our state-of-the-art picking systems and fulfillment technology make order processing more precise and efficient. With a seamless integration with all mainstream e-commerce platforms, setting up with ILG couldn’t be simpler.
Bespoke
Facilities
Your stock is housed in clean warehouses certified by the Soil Association and configured to keep your precious products safe, enabling efficient picking, packing and distribution via our trusted network of carriers.


Delivery to Retailers
We ensure that physical stores and e-tailers are always well supplied with your products, with deliveries on schedule and 100% compliant with vendor manuals.
Ready to Outsource Your Fulfillment?
Looking for an Order Fulfillment Partner in the EU?
We can solve your EU fulfillment challenges and help you set up an established base in mainland Europe.
Find out more about ILG’s European Fulfillment Option >

Fulfillment Stories
Our services are helping ambitious brands to become more successful. These are their stories.
Read ourcase studies
Got a question?
Got More Questions? Contact Us Today
Follow Us
Highly Commended at the Northamptonshire Logistics…
Highly Commended at the Northamptonshire Logistics Awards 2026! 🌟 We’re so pleased to have received a Highly Commended award at this year’s Northamptonshire Logistics Awards! It’s great to see the hard work of our teams being recognised, and we’re really proud of everyone who helped make this happen! 🧡 A huge congratulations to all the other winners and finalists! 👏
https://www.instagram.com/p/DewLgAhCjan/
A partnership that’s grown right alongside the…
A partnership that’s grown right alongside the brand. 🍯💛 We’ve been working with @Gisou since 2021, supporting the beauty brand with its UK fulfilment and helping its operation grow as the business has expanded. From entering the UK market to supporting e-commerce and retail growth, our partnership has continued to evolve – with plenty happening behind the scenes along the way. We’re proud to be part of Gisou’s journey so far, and we can’t wait to see what comes next. ✨ Take a look at the story of Gisou & ILG 👆 #WeareILG #Gisou #CaseStudy
https://www.instagram.com/reel/DegrFkejWmN/
A little more behind the scenes from an amazing…
A little more behind the scenes from an amazing morning at TikTok HQ! 🎥✨ Last week, we had the pleasure of sponsoring CEW UK’s Driving Growth in TikTok Shop Through Affiliates and Lives event, alongside Silta. From brilliant panel discussions to plenty of great conversations, it was such a fantastic morning bringing together so many people from the beauty industry to talk all things TikTok Shop! Here’s a little look at what we got up to! 👀 #WeareILG
https://www.instagram.com/reel/DeecAu_DBKw/
What an amazing morning at TikTok Shop HQ! ✨…
What an amazing morning at TikTok Shop HQ! ✨ On Tuesday, we had the pleasure of sponsoring @cew_uk ‘Driving Growth on TikTok Shop Through Affiliates and Lives’ event, alongside Silta Social! It was fantastic to see so many people from across the beauty industry come together to talk all things TikTok Shop, with some brilliant discussions, an incredible panel and plenty of insights into the world of affiliates and livestream shopping. A huge thank you to CEW UK, Päivi Korvela and Silta Social for bringing such a brilliant event together. We loved being part of it! 💙 Here are a few of our favourite moments from the morning! 📸
https://www.instagram.com/p/DePFndfisA7/
On Monday, we welcomed the @iconic.london team to…
On Monday, we welcomed the @iconic.london team to ILG! 💗 We showed Ann and Jonathan around the warehouse where Iconic London orders are picked, packed and shipped every day, before getting behind the camera to film some exciting new content together. 🎥📦 A huge thank you to Ann and Jonathan for making the trip – it was so lovely to have you with us! We can’t wait to share what we’ve been working on… 👀✨
https://www.instagram.com/p/DeMMHr7igB_/
Throughout September, we celebrated Sustainable…
Throughout September, we celebrated Sustainable September with a variety of incentives and events for our whole team to get involved in. Here are just a few highlights of what we got up to! 🛍️ From start to finish, we hosted a pop-up shops at all our sites with items kindly donated by some of our amazing customers. This not only helped reduce waste but also raised money for our charity of the year, Chestnut Tree House, with a fantastic grand total of £8660 raised! 💚 We celebrated Green Day by asking everyone to come in wearing an item of green clothing. 🚯 On World Cleanup Day, our East Grinstead teams got stuck in with litter picking to support the local community. 👗We also saw the introduction of the BAG It Campaign where we asked our teams to fill a bag with good quality items for our charity Chestnut Tree House to sell in their shops. ♻️ We wrapped up the month with Recycling Week, joined by Grundon, who delivered an engaging session on the importance of recycling – not just our own waste, but our customers’ too. What a month it’s been! We’re so proud of the enthusiasm and commitment shown by our teams throughout the month, it’s a great reminder of the difference we can make when we work together for a more sustainable future! 💚♻️💪
https://www.instagram.com/p/Dd_1aZbmwLy/
On 6th October, we’re excited to be attending…
On 6th October, we’re excited to be attending and sponsoring this SOLD OUT event hosted by CEW UK and Silta all about TikTok Shop! 🎉 With an amazing panel line-up of industry experts and TikTok Shop insiders, it’s set to be a brilliant morning exploring affiliates, livestreaming and the opportunities they’re creating for brands. We’re really proud to be supporting the event and can’t wait to see everyone there! 🙌
https://www.instagram.com/p/Dd8vCs-D4k-/
A brilliant effort from our ILG and GFS teams!…
A brilliant effort from our ILG and GFS teams! 💙 Our colleagues recently took on a 10-mile charity walk in support of Chestnut Tree House, making their way through Worthing and along the promenade as the sun went down. 🌅🚶 A huge well done to everyone who took part, donated and supported the team. Together, they’ve raised an amazing £2,500 to support the incredible work @chestnuttreehouse does for local children and families. Well done to everyone involved! 👏
https://www.instagram.com/p/Dd6H1TZG7Hc/
This morning, we were delighted to be joined by…
This morning, we were delighted to be joined by our friends at Grundon, who ran an engaging session for our teams on the importance of recycling – not just our own waste, but our customers waste too. It was an informative, interactive and fun session, packed with useful insights, surprising facts and even some games (with prizes up for grabs!).A huge thank you to @grundonrecycle for helping us all think a little greener 🌍
https://www.instagram.com/p/DdrJMwDgtrH/
Quick question with quick answers 🎤⚡…
Quick question with quick answers 🎤⚡ We’re kicking off our ILG Quickfire series with a simple one… Roughly how many brands are we shipping for right now? 👀📦 Have a guess before we give it away… 📦 #WeareILG
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