Our Mission.
Your Success
We’re a market-leading 3PL specializing in high-quality order fulfillment and delivery services. ILG customers are mostly fast-growth premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
See our awardsOur Story
We started over 30 years ago as one man with a van. Today, we’re a world-class 3PL employing over 500 people and part of a global logistics network spanning 47 countries. Along the way we’ve kept the same customer-first, entrepreneurial spirit.
Our Values
Five simple beliefs have guided us as we’ve grown over the decades. From warehouse floor to executive board room, our values still underscore everything we do, individually and together.
Powerful Partnerships
We work with the best. From world-class carrier companies to leading trade associations and hand-picked tech partners, we forge long-term alliances to benefit our customers.
Our Expertise
We invest heavily to recruit, develop and retain a strong, well-motivated team of delivery and fulfillment specialists.
Our Technology
Our industry-best warehouse management systems and picking technology drive the most efficient order fulfillment.
Our
Facilities
We operate over 750,000 sq ft of secure, clean order fulfillment space across 12 UK and EU warehouses.
Our Accreditations
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
We Care About…
People
Only by looking after our people can we expect them to look after our customers. We prioritize the development, safety and wellbeing of our people.
Environment
We’re cutting our waste, switching to green energy and recycling more. Our emissions targets are ambitious but we’re getting there.
Community
We reach out to our communities by helping local charities and giving employment opportunities to disabled or disadvantaged people.
Our ESG Policy
ILG’s ESG policy delineates our commitment to environmental, social and governance principles. Our purpose is to integrate sustainable practices, ensure ethical conduct and foster social responsibility.
Part of Yusen Logistics
Our close relationship with Yusen Logistics brings us the knowledge, resources and backing of a global player in transportation, warehousing and distribution.
More about our parent company >
Read our latest Industry Tips and News >
Battling E-Commerce Cart Abandonment in a Zero-Tolerance Era
In today’s volatile retail landscape, retailers are losing a staggering £34.4 billion annually to e-commerce basket abandonment. Find out how to tackle it here.
Celebrating Our Successful Baling Initiatives
Read about our 2024 cardboard and plastic baling achievements and what targets we’ve set for 2025.
Follow Us
“ILG are excellent operators and highly responsive…
“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!” – 💬 Steve Levine, COO of Jones Road Beauty Your customers shop online, in-store, and everywhere in between – shouldn’t your fulfilment do the same? Discover how ILG’s omnichannel fulfilment keeps brands ahead in a fast-moving retail world, on the link in our bio! #OmnichannelFulfilment #Fulfilment #OnePartnerAllChannels
https://www.instagram.com/p/DHJJbg_IV99/
Our team had an amazing time last week at the CEW…
Our team had an amazing time last week at the CEW Product Demonstration event in London! 🎉 As the fulfilment and delivery partner of the CEW Beauty Awards, this annual event is always a highlight. We connected with many inspiring beauty brands, showcased our beautifully presented client stock, and handed out some sweet treats (who doesn’t love a Tony’s Chocolonely bar?! 🍫). Swipe for highlights from our stand and team – thanks to everyone who stopped by! See you at the awards! 🏆💖
https://www.instagram.com/p/DHGOWEjKwBC/
DAP vs DDP – Which is Best for Your Business? …
DAP vs DDP – Which is Best for Your Business? If you’re sending goods across borders, you’ll need to decide: DDP or DAP? 💸 DDP: You handle all customs + duties = easier for buyers but pricier for you 🛃 DAP: Buyers sort customs = more flexibility but potential delays Our guide breaks down how to pick the right approach for you, read it on the link in our bio!
https://www.instagram.com/p/DHDrPZwxmCU/
This International Women’s Day, we’re proud…
This International Women’s Day, we’re proud that 43% of our workforce, including 42% of managers and 64% of Team Leaders, are talented women driving our success. Their leadership, innovation, and resilience power ILG and our customers. We’re committed to an inclusive workplace where all women thrive. Happy International Women’s Day!💜✨ – Kristine Pollock, HR Director
https://www.instagram.com/p/DG7vINKgaMd/
Happy World Book Day! 📚…
Happy World Book Day! 📚 Our client Baby Mori has some of the best-loved classics – from ‘The Very Hungry Caterpillar’ to ‘Guess How Much I Love You’ and more. 🐻🐰 From our warehouse to your bookshelf, we love being part of the journey that brings these stories home. 📦 #WorldBookDay #BabyMori #ChildrensBooks
https://www.instagram.com/p/DG2p7b0M4kH/
Omnichannel = Next-Level Customer Experience!…
Omnichannel = Next-Level Customer Experience! From TikTok trends to in-store exclusives, today’s shoppers move between platforms before they hit ‘buy’. Brands that nail their omnichannel strategy see higher retention, loyalty, and spending. We unpacked omnichannel must-knows with top beauty insiders at our Beauty Vibe panel event. 🎧 Catch all the expert insights on the link in our bio! #Omnichannel #Ecommerce #CustomerJourney #BeautyBusiness
https://www.instagram.com/reel/DG0MRVKPl1w/
Fun fact! 🎉 Over 4.6 million Shopify stores…
Fun fact! 🎉 Over 4.6 million Shopify stores drive $300 billion in economic activity every year. But success isn’t just about sales – it’s about customer satisfaction. Fast, reliable delivery makes all the difference. That’s why so many e-commerce brands turn to Shopify-savvy 3PLs to handle fulfilment smoothly, scale with demand, and keep customers happy. Find out more on the link in our bio! #Shopify #Ecommerce #3PL #OrderFulfilment #Logistics
https://www.instagram.com/p/DGvIUL_IVEy/
Discover what a day in the life is like for an ILG…
Discover what a day in the life is like for an ILG Customer Service Executive! If you’d like to find out more or join our great team click the link in our bio! #DayInTheLife #Jobs #Warehouse #Fulfilment
https://www.instagram.com/reel/DGkumR3vPMP/
Whether you’re selling D2C online, in-store, or…
Whether you’re selling D2C online, in-store, or through wholesale, a seamless omnichannel fulfilment strategy is key to success. Here’s why: 🔄 Streamline stock – Manage inventory across all channels with ease. ✨ Seamless shopping – Give customers a smooth experience everywhere. 💰 Boost sales – Be where your customers are, ready to buy! Find out how ILG makes omnichannel fulfilment simple on the link in our bio! #Ecommerce #Retail #Fulfilment
https://www.instagram.com/p/DGiGKBkuUmE/