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Our Mission.
Your Success

We’re a market-leading 3PL specializing in high-quality order fulfillment and delivery services. ILG customers are mostly fast-growth premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.

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Our Story

We started over 30 years ago as one man with a van. Today, we’re a world-class 3PL employing over 500 people and part of a global logistics network spanning 47 countries. Along the way we’ve kept the same customer-first, entrepreneurial spirit.

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Team meeting with group of people sat around a table

Our Values

Five simple beliefs have guided us as we’ve grown over the decades. From warehouse floor to executive board room, our values still underscore everything we do, individually and together.

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Powerful Partnerships

We work with the best. From world-class carrier companies to leading trade associations and hand-picked tech partners, we forge long-term alliances to benefit our customers.

Our Expertise

We invest heavily to recruit, develop and retain a strong, well-motivated team of delivery and fulfillment specialists.

Meet our people

Various boxes on a picking system production line

Our Technology

Our industry-best warehouse management systems and picking technology drive the most efficient order fulfillment.

Discover how

Our
Facilities

We operate over 750,000 sq ft of secure, clean order fulfillment space across 12 UK and EU warehouses.

Take a tour

Our Accreditations

Membership of the UK
Warehousing Association

Soil Association Organic

Organic Fulfillment

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998

We Care About…

People

Only by looking after our people can we expect them to look after our customers. We prioritize the development, safety and wellbeing of our people.

Meet our team >

Environment

We’re cutting our waste, switching to green energy and recycling more. Our emissions targets are ambitious but we’re getting there.

A greener future >

Community

We reach out to our communities by helping local charities and giving employment opportunities to disabled or disadvantaged people.

Find out more >

Our ESG Policy

ILG’s ESG policy delineates our commitment to environmental, social and governance principles. Our purpose is to integrate sustainable practices, ensure ethical conduct and foster social responsibility.

Read our ESG E-Book >

Part of Yusen Logistics

Our close relationship with Yusen Logistics brings us the knowledge, resources and backing of a global player in transportation, warehousing and distribution.
More about our parent company >

Read our latest Industry Tips and News >

ILG Successfully Recertified with ISO 14001

We are thrilled to announce that ILG has been successfully recertified to the ISO 14001 environmental management standard, demonstrating our ongoing commitment to environmental sustainability and responsible business practices.

Why E-Commerce Brands Are Choosing Poland Over the Netherlands for EU Fulfillment

In this guide we’ll compare post-Brexit fulfilment, with an honest Netherlands vs Poland comparison, highlighting why Poland is now often seen as the smarter option – and how to make the switch.

“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”

Operations Director, Charlotte Tilbury

“Bordelle’s online sales have tripled over the past season and this smooth logistical transition would not have been possible without the help of ILG. Each order is beautifully packaged to our high specifications and always arrives on time.”

Head of Logistics, Bordelle

“We always strive to offer the best customer experience possible, and we knew that to grow in a new market we’d need best in class shipping and fulfillment for our customers. We wanted to make sure we were properly set up operationally before investing into a new market, and we chose to partner with ILG to do so.”

Chief Marketing Officer, Jones Road

About ILG (International Logistics Group)

Delivering excellence in e-commerce fulfillment and multi-carrier management.
Our Mission. Your Success.

At ILG, our mission is simple: to help your business thrive. We deliver industry-leading fulfillment, delivery and returns solutions for e-commerce brands. Whether you’re a start-up or an established global player, we provide the people, technology, and expertise to make every customer experience seamless.

ILG specializes in premium beauty, fashion and lifestyle product fulfillment, supporting brands that want their customers to receive a delivery experience as exceptional as their products.

Quick Facts:

Founded: 1990
Headquarters: East Grinstead, West Sussex, UK
Parent Company: Yusen Logistics
Fulfillment Centers: 10 across the UK and EU
Typical Sectors: Beauty • Fashion • Wellbeing • Lifestyle
Employees: 600+
Accreditations: ISO 14001 (Environmental Management) • UKWA member • BIFA member • Soil Association Organic Certified • EcoVadis Silver
Sustainability Goal: Zero by 30 – Carbon Neutral by 2030

Our Story:

Founded in 1990, ILG began as a small delivery company with a big ambition: to bring care, precision, and people-first thinking to logistics. Over the decades, we’ve evolved into a market-leading 3PL, partnering with some of the world’s most exciting beauty, fashion and lifestyle brands from Charlotte Tilbury and Thomas Pink, to Scamp & Dude, Jones Road, VIEVE and Malin + Goetz. As part of Yusen Logistics, we combine a global network with the agility and personal service of a specialist fulfillment provider. Today, we manage over 750,000 sq ft of clean, secure warehouse space across the UK and EU, supporting our clients’ growth at every stage.

Our Expertise:

E-Commerce Fulfillment: Pick, pack and ship for D2C brands
Retail & Wholesale Distribution: Omnichannel logistics for stores and partners
Returns Management: Flexible solutions for product returns
International Fulfilment: EU hub in Poland for faster cross-border delivery
Value-Added Services: Gift-wrapping, product personalization and kitting
Carrier Management: Multi-carrier solutions for efficient deliveries

Sustainability & Environmental Responsibility:

We’re proud to be leading the way in sustainable logistics through our Zero by 30 initiative, which commits ILG to reaching net-zero carbon emissions by 2030.

BREEAM Excellent or Outstanding rated warehouses
Zero-emission deliveries through sustainable carrier partnerships
Green Champions programme at each site
Recycling and waste-reduction training and targets embedded into operations

Frequently Asked Questions:

What does ILG do?
ILG is a UK-based third-party logistics (3PL) company specializing in high-quality order fulfillment and delivery services for e-commerce beauty, fashion and lifestyle brands.

Who are ILG’s clients?
ILG partners with premium and fast-growth brands such as Charlotte Tilbury, Thomas Pink, Scamp & Dude, VIEVE and Malin + Goetz. View case studies >

Where are ILG’s fulfillment centers?
We operate 10 state-of-the-art warehouses across the UK and EU, covering over 750,000 sq ft.

Is ILG a sustainable logistics provider?
Yes. ILG holds ISO 14001 certification, operates BREEAM Excellent and Outstanding rated sites, and is on track to achieve net-zero emissions by 2030 through our Zero by 30 programme.

What makes ILG different?
Our blend of white-glove service, sector expertise in beauty and fashion, and sustainability commitment sets us apart as a trusted partner for ambitious e-commerce brands.

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