Fashion Fulfillment & Logistics
Hand your fashion fulfillment to us. If you’re an ambitious US fashion brand with customers in the UK, EU or across the globe, ILG makes your fulfillment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 12 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfillment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfillment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
We partner with all kinds of fashion brands for their order fulfillment, from adult and children’s designer garments to high-quality footwear and high-end jewelry and accessories. If you’re interested in outsourcing your fulfillment, we can help you grow, too.
Call us on: +44 344 264 8000
Fashion Fulfillment Services
To us, fulfillment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.
Product Personalization
Make a special gift even more special. Our fashion fulfillment teams can add a name, monogram or message to personalize your fashion products.
Managing
Returns
Our dedicated returns management teams ensure customers retain a positive impression of your brand even when returning items.
Our Fashion Fulfillment Team
Tap into decades of fashion fulfillment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfillment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfillment centers provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell
Customer Stories
ILG’s fulfillment services are proven to help our customers be more successful, streamlining their fulfillment and giving their customers exceptional service.
Read ourcase studies
Battling E-Commerce Cart Abandonment in a Zero-Tolerance Era
In today’s volatile retail landscape, retailers are losing a staggering £34.4 billion annually to e-commerce basket abandonment. Find out how to tackle it here.
Celebrating Our Successful Baling Initiatives
Read about our 2024 cardboard and plastic baling achievements and what targets we’ve set for 2025.
Got a question?
We also specialize in fulfillment for Beauty > and Wellbeing > brands.
Fulfillment
Pricing
Organic
Fulfillment
Our Awards
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“ILG are excellent operators and highly responsive…
“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!” – 💬 Steve Levine, COO of Jones Road Beauty Your customers shop online, in-store, and everywhere in between – shouldn’t your fulfilment do the same? Discover how ILG’s omnichannel fulfilment keeps brands ahead in a fast-moving retail world, on the link in our bio! #OmnichannelFulfilment #Fulfilment #OnePartnerAllChannels
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Our team had an amazing time last week at the CEW…
Our team had an amazing time last week at the CEW Product Demonstration event in London! 🎉 As the fulfilment and delivery partner of the CEW Beauty Awards, this annual event is always a highlight. We connected with many inspiring beauty brands, showcased our beautifully presented client stock, and handed out some sweet treats (who doesn’t love a Tony’s Chocolonely bar?! 🍫). Swipe for highlights from our stand and team – thanks to everyone who stopped by! See you at the awards! 🏆💖
https://www.instagram.com/p/DHGOWEjKwBC/
DAP vs DDP – Which is Best for Your Business? …
DAP vs DDP – Which is Best for Your Business? If you’re sending goods across borders, you’ll need to decide: DDP or DAP? 💸 DDP: You handle all customs + duties = easier for buyers but pricier for you 🛃 DAP: Buyers sort customs = more flexibility but potential delays Our guide breaks down how to pick the right approach for you, read it on the link in our bio!
https://www.instagram.com/p/DHDrPZwxmCU/
This International Women’s Day, we’re proud…
This International Women’s Day, we’re proud that 43% of our workforce, including 42% of managers and 64% of Team Leaders, are talented women driving our success. Their leadership, innovation, and resilience power ILG and our customers. We’re committed to an inclusive workplace where all women thrive. Happy International Women’s Day!💜✨ – Kristine Pollock, HR Director
https://www.instagram.com/p/DG7vINKgaMd/
Happy World Book Day! 📚…
Happy World Book Day! 📚 Our client Baby Mori has some of the best-loved classics – from ‘The Very Hungry Caterpillar’ to ‘Guess How Much I Love You’ and more. 🐻🐰 From our warehouse to your bookshelf, we love being part of the journey that brings these stories home. 📦 #WorldBookDay #BabyMori #ChildrensBooks
https://www.instagram.com/p/DG2p7b0M4kH/
Omnichannel = Next-Level Customer Experience!…
Omnichannel = Next-Level Customer Experience! From TikTok trends to in-store exclusives, today’s shoppers move between platforms before they hit ‘buy’. Brands that nail their omnichannel strategy see higher retention, loyalty, and spending. We unpacked omnichannel must-knows with top beauty insiders at our Beauty Vibe panel event. 🎧 Catch all the expert insights on the link in our bio! #Omnichannel #Ecommerce #CustomerJourney #BeautyBusiness
https://www.instagram.com/reel/DG0MRVKPl1w/
Fun fact! 🎉 Over 4.6 million Shopify stores…
Fun fact! 🎉 Over 4.6 million Shopify stores drive $300 billion in economic activity every year. But success isn’t just about sales – it’s about customer satisfaction. Fast, reliable delivery makes all the difference. That’s why so many e-commerce brands turn to Shopify-savvy 3PLs to handle fulfilment smoothly, scale with demand, and keep customers happy. Find out more on the link in our bio! #Shopify #Ecommerce #3PL #OrderFulfilment #Logistics
https://www.instagram.com/p/DGvIUL_IVEy/
Discover what a day in the life is like for an ILG…
Discover what a day in the life is like for an ILG Customer Service Executive! If you’d like to find out more or join our great team click the link in our bio! #DayInTheLife #Jobs #Warehouse #Fulfilment
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Whether you’re selling D2C online, in-store, or…
Whether you’re selling D2C online, in-store, or through wholesale, a seamless omnichannel fulfilment strategy is key to success. Here’s why: 🔄 Streamline stock – Manage inventory across all channels with ease. ✨ Seamless shopping – Give customers a smooth experience everywhere. 💰 Boost sales – Be where your customers are, ready to buy! Find out how ILG makes omnichannel fulfilment simple on the link in our bio! #Ecommerce #Retail #Fulfilment
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