
Why ILG?
Whatever the fulfillment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfillment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfillment that’s highly tailored to each of our customers. For us, your success is our success.

Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfillment centers across the UK and Europe, we’re more than equipped to handle your fulfillment needs.

Our Values
Our fulfillment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfillment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”


MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognized for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association

Soil Association Organic

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfillment centers to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfillment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfillment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfillment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
From 1 July 2026, the EU will remove the €150 de…
From 1 July 2026, the EU will remove the €150 de minimis duty exemption for low-value imports. For UK e-commerce brands shipping directly to EU customers, this means a €3 duty per item on goods under €150 – potentially increasing costs significantly for high-volume D2C sellers. In our latest blog, we explain: • What the rule change means for UK exporters • How the new duty will impact shipping costs • Why EU-based fulfilment could be the smartest solution If you’re selling into Europe, now is the time to review your logistics strategy. Read more from the link in our bio👉
https://www.instagram.com/p/DV0TA0bjl41/
Our team had a fantastic time last week at the…
Our team had a fantastic time last week at the @cew_uk Product Demonstration event in London! ✨ As the fulfilment and delivery partner of the CEW Beauty Awards, it’s always a highlight in our calendar. We loved connecting with so many inspiring beauty brands, showcasing some of our beautifully presented client stock and of course handing out a few sweet treats (because who can resist a Tony’s Chocolonely bar? 🍫). Swipe to see some highlights from our stand and the team in action and thanks to everyone who stopped by to say hello. We’re looking forward to the awards! 🏆💖 #CEW #BeautyIndustry #Fulfilment #BeautyBrands #Events #Logistics
https://www.instagram.com/p/DVyL78aDd_K/
Behind every Mother’s Day gift is a dedicated…
Behind every Mother’s Day gift is a dedicated team making it happen. 💙 From jewellery and accessories, to luxury beauty and skincare, fragrances and personalised gift wrapping, ILG supports brands in delivering those special moments. Here’s a glimpse of what we do behind the scenes this Mother’s Day. 💐 #MothersDay #Fulfilment #Logistics #BehindTheScenes
https://www.instagram.com/reel/DVvk1ENgrnG/
Happy International Women’s Day! 💙🌟…
Happy International Women’s Day! 💙🌟 This International Women’s Day, we’re proud to celebrate the incredible women of ILG. 47% of our workforce are women 🌟 52% of Team Leader (and similar) roles are held by women🌟 42% of Manager/Director roles are held by women🌟 48% of this financial year’s internal promotions were women🌟 From the warehouse floor to leadership, women are driving our success every day. Thank you for your dedication, leadership and impact.
https://www.instagram.com/p/DVnwnSVCu9R/
Ahead of International Women’s Day on Sunday 8th…
Ahead of International Women’s Day on Sunday 8th March, we wanted to honour some of the female founders leading some of the wonderful brands that we work with.💜 Their vision, resilience and leadership continue to inspire us every day. #InternationalWomensDay
https://www.instagram.com/p/DVdEW6xCpcF/
Yesterday, we had the pleasure of welcoming our…
Yesterday, we had the pleasure of welcoming our lovely client @gisou to one of our warehouses for an exclusive behind-the-scenes look at what goes on with their products. It was a great opportunity not only to showcase our operations, but also for them to meet the dedicated team who take care of their products every single day – the people who ensure everything runs smoothly from arrival to dispatch. 🤝 We’re looking forward to keeping the momentum going and working even more closely together! 🌟
https://www.instagram.com/p/DVN3qzGiBE4/
New Partnership Announcement! 💙…
New Partnership Announcement! 💙 We’re pleased to share that luxury skincare-first cosmetics brand @ByTerry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US. “Since we first partnered, ILG have quickly proven themselves to be a valuable fulfilment and logistics partner to By Terry. Through our collaboration, we’ve been able to consolidate our UK operations under one roof for both D2C and B2B orders, putting us in a great position to support the overall growth of the By Terry brand over the coming years. We would absolutely recommend ILG to other health and beauty brands looking for an experienced and trustworthy fulfilment partner.” – Adrien Nouet, Supply Chain Director at By Terry Read more about our partnership from the link in our bio ✨
https://www.instagram.com/p/DVLeQqejkEk/
Warehouses vs Fulfilment Centres – What’s the…
Warehouses vs Fulfilment Centres – What’s the Difference? Sales are growing 👏 but your garage is full, your stock’s overflowing and you’re spending more time packing orders than growing your brand. When you outgrow self-storage but aren’t ready for your own warehouse, what’s next? In our latest blog, we break down the difference between a warehouse and a fulfilment centre – and why a fulfilment solution could be the smarter move for scaling e-commerce brands. Ready to level up your inventory setup? Read the full article from the link in our bio 📦
https://www.instagram.com/p/DVJeUUBim9f/
73% of shoppers use more than one channel during…
73% of shoppers use more than one channel during their shopping journey. So it’s not about whether you go multichannel. It’s about whether your operations can handle it. More platforms = more opportunity. But also more complexity. In our latest guide, we break down: • The real benefits of multichannel retailing • The fulfilment challenges it creates • How to scale without losing efficiency 📦
https://www.instagram.com/p/DU-OSA7DOlQ/
Case Study! 💙…
Case Study! 💙 @Thisworks was founded by Kathy Phillips in 2003 as an antidote to modern life and it’s impact on skin and wellbeing, This Works has built a loyal global following thanks to innovative, efficacious products designed around the body clock. With rapid growth came rising order volumes and the need for a partner who could protect fragile goods, uphold packaging quality, integrate seamlessly with warehouse systems and deliver reliably to retailers. That’s where ILG stepped in. We don’t just ship parcels – we extend brand experiences. From order confirmation to doorstep delivery, every touchpoint is handled with care, precision and a deep understanding of what makes a beauty brand stand out. At ILG, we support brands behind the scenes, ensuring every order is handled accurately, securely and in line with brand expectations, from dispatch through to final delivery. 🌟
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