
Many Happy Returns for Less
Ease the burden and cost of returns, speed the journey to resale and give your customers an exceptional returns experience, all with one simple integration.
Cut the Cost of Returns
Save money and time on managing returns with dynamic options for your customers to exchange or cross-purchase. And they can choose fully paid, part-funded or free returns. It all adds up to easier processing of customer refunds and faster return to stock for resale.
- 200+ returns options in 195 countries
- 320,000 global drop-off locations
- Localized in 35 languages
- Electronic customs declarations for duty relief

Control Your Global Returns
Get a clear single view of all your returns data and inventory. See in an instant whatโs being returned, why and when. Our returns solution gives you real-time 20:20 vision for greater control and speedier, more efficient handling back at the fulfillment center.ย
Find Out How to Effectively NavigateE-Commerce Returns
Easy & Affordable to Deploy
With an affordable flat monthly fee and minimal upfront investment, our returns solution will quickly streamline your returns management and pay its way. And we make integration easy via API or certified connectors with all leading e-commerce platforms.
Read Our Fashion Customer StoriesKey Business Benefits?
- Cut the burden and cost of returns
- More visibility and faster returns
- Seamless, branded returns experience for your customers
- No more manual data entry
- Paperless returns optimized for desktop, mobile and tablet
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Poland = your gateway for cost-efficient EU…
Poland = your gateway for cost-efficient EU growth. Cross-border sales donโt have to mean slow shipping, messy returns and VAT headaches. With Poland as your hub, you can cut costs, speed up delivery, and expand across mainland Europe with confidence. Join SimplyVAT’s Liam Payne & ILG’s Sam Taylor for a free webinar: Maximising Poland for Speedy Cross-Border Growth ๐ 7 October 2025 | 3pm BST ๐ Register from the link in our bio #Ecommerce #Logistics #CrossBorder #VAT #Poland #DTCGrowth
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Indie brand on the rise? Thinking about…
Indie brand on the rise? Thinking about outsourcing fulfilment for the first time? ๐ฆ๐ Itโs a big step – but the right time and the right partner can save you money, time and stress. Hereโs a quick checklist to help you spot if youโre ready and how to pick a partner built for scale. Save this for later!โจ #IndieBrands #SmallBusinessGrowth #ILG #Fulfilment
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To launch Sustainable September, we celebrated…
To launch Sustainable September, we celebrated Green Day with our team coming together in their best green outfits! ๐ฟ๐ Sustainability is at the heart of what we do, and weโre committed to reducing our environmental footprint – whether thatโs through renewable energy, sustainable materials, minimising waste, increasing recycling or pushing ourselves with ambitious green goals.
https://www.instagram.com/p/DOY1NtkDBlO/
โจ Part 1: Behind the Partnership โจ…
โจ Part 1: Behind the Partnership โจ We sat down with Kate Collington, Head of Operations at @Scampanddude, to talk about their growth journey since partnering with ILG. ๐ From scaling smoothly to reaching more customers than ever before, Kate shares how our logistics support has played a key role in their success. Watch this space for Parts 2 and 3 of our Q&A series ๐ #ILGLogistics #ScampAndDude #PartnershipInAction #GrowthJourney
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From one van to a global network!๐ฆ๐ …
From one van to a global network!๐ฆ๐ What started as a small operation has grown into a business that connects brands and customers across the world! In the latest issue of Transportation & Logistics International Magazine, Our CEO Tom Ashley reflects on ILG’s journey, the values that shaped our growth and the vision driving our future. This feature is a testament to the hard work of our team and we’re proud to share ILG’s story with the industry we’re passionate about. Read the full article from the link in our bio ๐
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Big THANK YOU to all of our sponsors that helped…
Big THANK YOU to all of our sponsors that helped the Three Peaks challenge possible. Your generosity and encouragement helped keep our team going every step of the way! From the logos on our hats ๐งข to the encouragement behind the scenes, every contribution was just as important in helping us reach the top. Thank you for being part of this challenge with us! ๐ Transportation, Shipping, & Logistics at Amazon, Landmark Global, @Swap.commerce, Transvalair UK Ltd, @Starlinksglobal, @scampanddude, Oban International @iconic.london, @grundonrecycle, @cew_uk, @Togetherforshortlives, @Skynet_expressng, @Extechcloud, @Scarecrowgroup and Russell Barclay – We can thank you all enough! ๐ There’s still time to donate to our charity of the year by clicking the link in our bio.
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๐ข FCL vs LCL Shipping โ which one is right…
๐ข FCL vs LCL Shipping โ which one is right for your international freight? ๐ Whether youโre shipping a full container or sharing space, understanding the difference can save you time, money, and stress. ๐ Weโve broken it all down in our latest blog article so you can make the best choice for your business. ๐ Tap the link in bio to read more! #GlobalShipping #LogisticsMadeSimple #FreightForwarding
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Yesterday we had the pleasure of showing our good…
Yesterday we had the pleasure of showing our good friend Paivi, a TikTok Shop & Social Commerce expert, around our Salfords warehouse. Always a great opportunity to connect, share ideas, and showcase what we do best at ILG. Weโre grateful for such strong connections that help us grow together! ๐๐
https://www.instagram.com/p/DN5QfJygrbO/
They did it! ๐๏ธ๐…
They did it! ๐๏ธ๐ After months of training and build-up, the ILGFS team officially completed the Three Peaks Challenge on Sunday โ all in 24 hours. From Ben Nevis to Scafell Pike to Snowdon, they kept going through sore legs, little sleep and unpredictable weather and still conquered all three peaks. ๐ช The determination, resilience and incredible teamwork made this achievement possible and we couldnโt be prouder! You can still support our fundraising by donating to our charity, @togetherforshortlives, every contribution makes a difference. Donation link in bio๐ #ILGThreePeaks #TeamILGFS #ChallengeCompleted
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Theyโre off! โ๏ธ …
Theyโre off! โ๏ธ Our amazing team is setting out today on the Three Peaks Challenge in support of @togetherforshortlives ๐ Wishing them strength, teamwork and plenty of snacks along the way – and if youโd like to show your support, you can donate here from the link in our bio Weโre so proud of you all! ๐ช๐ #ThreePeaksChallenge #TogetherForShortLives #ILG
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