Why ILG?
Whatever the fulfilment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfilment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfilment that’s highly tailored to each of our customers. For us, your success is our success.
Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfilment centres across the UK and Europe, we’re more than equipped to handle your fulfilment needs.
Our Values
Our fulfilment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfilment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognised for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Winner:
Best Logistics Solution 2024
Winner:
Excellence in Customer Service 2023
Winner:
Logistics Service Provider of The Year 2022
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfilment centres to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfilment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfilment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfilment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
Quick question with quick answers 🎤⚡…
Quick question with quick answers 🎤⚡ We’re kicking off our ILG Quickfire series with a simple one… Roughly how many brands are we shipping for right now? 👀📦 Have a guess before we give it away… 📦 #WeareILG
https://www.instagram.com/reel/DdlmcSnivbv/
Driving Growth on Tiktok Shop Through Affiliates…
Driving Growth on Tiktok Shop Through Affiliates and Lives 🚀 On Tuesday 6th October, we’re partnering with @cew_uk and Silta Socials for an exciting morning at TikTok Shop HQ! 🎥✨ We’ll be diving into the world of affiliates and livestreaming, exploring how brands can use both to drive sales, boost engagement and support growth. Hear directly from industry leaders and TikTok Shop insiders as they share real experiences, challenges and lessons learned – alongside practical insights you can take back to your brand. You can register from the link in our bio 💙
https://www.instagram.com/p/DdY9Tm5inKZ/
Driving Growth on Tiktok Shop Through Affiliates…
Driving Growth on Tiktok Shop Through Affiliates and Lives 🚀 On Tuesday 6th October, we’re partnering with @cew_uk and Silta Socials for an exciting morning at TikTok Shop HQ! 🎥✨ We’ll be diving into the world of affiliates and livestreaming, exploring how brands can use both to drive sales, boost engagement and support growth. Hear directly from industry leaders and TikTok Shop insiders as they share real experiences, challenges and lessons learned – alongside practical insights you can take back to your brand. You can register from the link in our bio 💙
https://www.instagram.com/p/DdY9FgVCiRj/
Everyone has a superpower… apparently ours…
Everyone has a superpower… apparently ours involves a lot of picking, packing and products. 🦸♀️📦 Behind every order are plenty of little details that have to come together – from picking and packing to personalisation and presentation. Luckily, our teams are pretty good at making it all look easy. 💙 What would your fulfilment superpower be? 👀 #WeareILG #Superpowers
https://www.instagram.com/reel/DdTf_uXjziU/
We’re so proud to share that ILG has been…
We’re so proud to share that ILG has been shortlisted for the Environmental & Sustainability Award at the Northamptonshire Logistics Awards 2026! 🌱🏆 Sustainability is something we’re continuing to build into the way we work, so it’s brilliant to see the efforts of our teams recognised in this way. A huge thank you and well done to everyone across ILG who has played a part – and good luck to all of the other finalists! 💙
https://www.instagram.com/p/DdEVvgJlefv/
Ever wondered what goes into packing an order?…
Ever wondered what goes into packing an order? 📦 We’re taking you behind the scenes to show you our 8-step order packing process – from picking the products to getting everything packed and ready to head out the door. A little look at what happens behind every order before it makes its way to you. 👀 Now the real question… how many times can one person say the word “box” in one video? 😂 #WeareILG #8StepPackingProcess #BehindTheScenes
https://www.instagram.com/reel/DdBXpjQkclG/
To kickstart Sustainable September, we celebrated…
To kickstart Sustainable September, we celebrated Green Day with our team coming together in their best green outfits! 🌿💚 Sustainability is a big part of how we think at ILG, and throughout September we’ll be shining a light on the small changes and everyday choices that can make a real difference. Green Day was a fun way to get everyone involved, start the conversation and kick off a month focused on making more sustainable choices. 🌍 A big thank you to everyone who got involved (and committed to the green outfits! 💚) #WeareILG #SustainableSeptember #GreenDay
https://www.instagram.com/p/Dc1F9SpnMpE/
Quickfire Questions, Warehouse Edition💥…
Quickfire Questions, Warehouse Edition💥 We put some of our warehouse team on the spot to get to know the people behind ILG a little better… with some very important questions, obviously. 😂 Because behind every order we pick, pack and send is a brilliant team keeping things moving. 💙 #WeareILG #QuickFireQuestions #Teamwork
https://www.instagram.com/reel/Dcx__NYyE28/
Great fulfilment isn’t just about getting an…
Great fulfilment isn’t just about getting an order from A to B – it’s about making sure the experience still feels like the brand. 💙 For @atelierbordelle, that means everything from carefully following their quality controls to delivering the bespoke wrapping and packaging their customers expect. As their e-commerce and wholesale business has grown internationally, we’ve been proud to support them behind the scenes and help keep that experience consistent. A great example of what can happen when the right partnership is in place. 🤝 #WeareILG #Bordelle #CaseStudy
https://www.instagram.com/p/Dcf9x9_oII1/
You don’t always see what goes on behind the…
You don’t always see what goes on behind the scenes, but this is where the magic happens. Our team keeps everything moving, working seamlessly to deliver for our incredible beauty, retail and ecommerce brands. There’s a lot that goes into getting an order from warehouse to doorstep. This is the team that makes it happen – ensuring every delivery is smooth, efficient, and on time. ✨💙 #WeareILG #BehindTheScenes #BeautyLogistics #FashionFulfilment
https://www.instagram.com/reel/DcTFnl5ET90/