Award-Winning Order Fulfilment Services
Outsource your order fulfilment to the UK’s leading 3PL. Whether your customers are in the UK, EU or across the globe, we create an exceptional fulfilment experience that’s more cost-efficient and reliable. Choose ILG and enjoy the support of our high-calibre people, cutting-edge technology and 12 specialised facilities based in the UK and EU, with omnichannel fulfilment that meets all your retail channels’ requirements.
Your Promise is Our Promise
Everything at ILG is geared to ensure your customer promise is delivered with every order, through exceptional e-commerce fulfilment. From online checkout to package opening, we cover every detail. Helping to delight your customers, encourage brand loyalty and scale your order volumes as your brand grows.
Fulfilment Services Tailored to You
We know that every business is unique. With decades of experience in helping brands achieve multi-channel fulfilment success, we’re positioned to help you grow in whatever industry you operate in, giving you a tailored fulfilment solution that moulds to your needs. We also support multiple B CORP Certified brands, including Scamp & Dude, Dock & Bay, and With Nothing Underneath.
Fashion
Fulfilment
We specialise in e-commerce and retail fulfilment for high-end clothing, accessory and footwear brands.
Fashion Fulfilment
Beauty
Fulfilment
Our services are geared for high-quality cosmetics, skincare, haircare and male grooming products.
Beauty Fulfilment
Wellbeing
Fulfilment
We provide bespoke services for personal care, wellness, CBD and nutraceutical product lines.
Wellbeing Fulfilment
We partner with all kinds of ambitious e-commerce and retail brands, from fashion, beauty and wellbeing to organic, luxury electronics, premium baby accessories and other exclusive lines. We can help you grow too.
Call us on: 0344 264 8000
Adding Something Special
Gift
Wrapping
Nothing enhances a package more than bespoke gift wrapping. We ensure your products arrive on time, looking good and in perfect condition.
Personalising
Products
We can turn an order into a unique personalised gift by adding a name, monogram or special message to your products.
Our staff are trained to process personalisation requests with each order and emboss, embroider or engrave names, messages or logos to specification as part of the fulfilment process. From customised fashion items to personalised makeup products, we can make each of your customer’s orders their very own.
Returns Management
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out more
UK and EU Fulfilment Expertise
Benefit from our many years of fulfilment experience and practical expertise within British and European markets. Our teams are highly trained and always ready to help.
Simplified
E-Commerce Fulfilment
We make integration with our WMS easy, and our state-of-the-art picking systems and fulfilment technology make order processing more precise and efficient. With a seamless integration with all mainstream e-commerce platforms, setting up with ILG couldn’t be simpler.
Bespoke
Facilities
Your stock is housed in clean warehouses certified by the Soil Association and configured to keep your precious products safe, enabling efficient picking, packing and distribution via our trusted network of carriers.
Delivery to Retailers
We ensure that physical stores and e-tailers are always well supplied with your products, with deliveries on schedule and 100% compliant with vendor manuals.
Ready to Outsource Your Fulfilment?
Need Organic Fulfilment Services?
Our warehouses are certified by the Soil Association to handle organic products… Learn more >
Looking to Fulfil Orders in the EU?
We can solve your post-Brexit fulfilment challenges and help you set up an established base in mainland Europe.
Find out more about European Fulfilment >
Fulfilment Stories
Our services are helping ambitious brands to become more successful. These are their stories.
Read ourcase studies
Got a question?
Follow Us
🎙️Canadian brands thinking of expanding to…
🎙️Canadian brands thinking of expanding to the UK or EU? Meet the experts behind the webinar: Danny Ellard from @ilg_logistics and Liam Payne from @SimplyVAT have helped global brands break into the UK and EU – now they’re sharing their playbook. Expect real insights, practical advice, and zero fluff. 🗓️ 8th July | 11am ET Secure your spot and register from the link in our bio!
https://www.instagram.com/reel/DLZ5OFzSKLS/
Last week, we were proud to sponsor and attend the…
Last week, we were proud to sponsor and attend the @Cew_UK Beauty Awards 2025! It was a fabulous evening celebrating the best of beauty and we want to congratulate all of the finalists and winners on their amazing achievements.🏆🌟 Thanks to the CEW team for a wonderful evening!💙 Find the full list of winners on the CEW website. #CEW #2025CEWBeautyAwards #ILG
https://www.instagram.com/p/DLXppKJx2Qh/
Clean Air Day 🌱…
Clean Air Day 🌱 Last week, we stepped outside and swapped boardrooms for blue skies to mark Clean Air Day! At ILG, we’re always looking for ways to reduce our impact and boost wellbeing — and something as simple as a lunchtime walk is a reminder that small actions can lead to big change. Here’s to cleaner air and clearer minds. 🌍💡🌱 #CleanAirDay #Sustainability #TeamILG
https://www.instagram.com/p/DLSNz1DM3kC/
ILG has been named a finalist for ‘Best…
ILG has been named a finalist for ‘Best Logistics Solution’ at the @BeautyMatter 2025 Awards – for the third year in a row! 💙💄 We’re so pleased to be recognised for doing what we love — helping beauty brands deliver their products seamlessly to customers’ doors. A huge thank you to our incredible team, clients, and partners who make this possible every day. 🌟Read more about the nomination via the link in our bio. #BeautyMatterAwards #ILG #LogisticsWithCare #EcommerceFulfilment #BeautyLogistics #BMAwards2025
https://www.instagram.com/p/DLINZblsJIA/
Canadian brands thinking of expanding to the UK or…
Canadian brands thinking of expanding to the UK or EU? Join @ilg_logistics and @SimplyVAT for a fast-paced, practical webinar designed to help you scale internationally – without the usual headaches. ✅ UK + EU fulfilment made simple ✅ VAT compliance explained ✅ Real case study insights from Malin+Goetz 🗓️ 8th July | 11am ET 🎯 Free to attend – register via the link in our bio!
https://www.instagram.com/p/DLFVfZ6oSwc/
📦💬 “Being able to meet the people behind…
📦💬 “Being able to meet the people behind all the efforts that go into getting products to our customers, it’s been so great, and they’re an extension to our team.” We caught up with @lemonfuller, CEO of @lemonadedolls Dolls, right where their products are picked, packed and shipped to talk about growing a purpose-driven brand, staying true to your mission and how ILG helps make it happen. From fulfilment to sustainable packaging, it’s more than logistics — it’s a true and fruitful partnership. 🍋🍋🍋 👉Hear Lemon’s advice to all brands, new and old, on why choosing the right partner can make all the difference and why sustainability is always a must. #ILG #LemonadeDolls #Lingerie #BrandPartnership #SustainableGrowth #BehindTheScenes
https://www.instagram.com/reel/DLAMl6vo7v0/
Last week, the ILG team had the pleasure of…
Last week, the ILG team had the pleasure of welcoming @CharlotteTilbury to our Poland warehouses for a site visit! It was a great chance for them to meet the team, and for us to show what goes on behind the scenes and spend time with one of our amazing beauty brand partners. Looking forward to keeping the momentum going and working together even more closely!💄📦 #ILG #CharlotteTilbury #SiteVisit #Poland #LogisticsExcellence #BeautyLogistics
https://www.instagram.com/p/DKze6dUxvmV/
Ready to scale your fashion brand?📦🌟 …
Ready to scale your fashion brand?📦🌟 As your fashion brand grows, so do the behind-the-scenes challenges – stock management, fulfilment, customer experience and returns. It can get overwhelming fast. Working with a 3PL that truly understands fashion can help you scale more smoothly, stay flexible, and focus on what really matters: building your brand. Click the link in our bio to read more how the right 3PL partner can support your growth. ⬇️ #fashionbrand #ecommerce #3PL #fulfilment #scalingup #fashionlogistics #growthstrategy
https://www.instagram.com/p/DKuKOO1qBbt/
♻️ ILG Hits 77% Recycling Rate in 2024 -…
♻️ ILG Hits 77% Recycling Rate in 2024 – thanks to Our Partnership with Grundon! We’re proud to have recycled 77% of our waste last year – a milestone made possible by our ongoing work with Grundon Waste Management. Key 2024 highlights: 📦 419.85 tonnes of cardboard baled 🧴 22.3 tonnes of soft plastics baled ⚡ 121.30 MWh of power generated 🌳 426 trees saved 🌫️ 100.991kg of CO2 emissions prevented Initiatives like soft polythene balers, a food waste service, and more compactors helped drive these results – and we’re aiming even higher for 2025. We’re proud of our progress and excited for what’s ahead as we work towards Zero-By-30! Read more about our partnership with Grundon from the link in our bio. #Sustainability #Recycling #ZeroBy30 #ILGxGrundon #WasteManagement #GreenBusiness #SustainableFulfilment
https://www.instagram.com/p/DKjsfdesCSB/
This World Environment Day 2025, we’re being…
This World Environment Day 2025, we’re being called to act. 🌍 Plastic pollution is everywhere — even inside us as microplastics. With a global treaty on the horizon, now’s the time to push for real change. By learning from nature and embracing real-world solutions, we can tackle plastic pollution together – as individuals, businesses, and governments. Join the movement. Be part of the solution. 💚 #BeatPlasticPollution #WorldEnvironmentDay #Sustainability #EcoAction #ILG Click the link in our bio to read more.
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