Preparing for Peak Season
At ILG we start peak season planning as early as possible. In the world of e-commerce, having a defined plan of action for your fulfilment ahead of time can make a real difference. Preparations begin as early as January, so our fulfilment experts have plenty of time to align our processes before order volumes climb in October.
Getting a headstart with your Golden Quarter fulfilment will ensure you’re in the perfect position for the busiest shopping period of the year.
Peak Planning: Advice and Support
Over the years we’ve worked through dozens of peaks. Use our tools, tips and industry-leading know-how to make your next peak more successful.
Top Social Commerce Tips to Boost Peak Sales
Discover the social commerce strategies that drive Peak Season sales. Read our practical tips for growing, founder-led brands.
Losing Sleep Over Peak? What’s Really Keeping Ops Teams Awake at Night?
Discover how e-commerce brands can beat Peak Season chaos with practical ops tips on staffing, stock, fulfilment and returns management.
The Hidden Cost of Failed Deliveries During Peak and How to Avoid Them
We delve into the often-overlooked expenses occurred due to failed delivery and outline how a strategic approach and advanced delivery management can help avoid these to navigate Peak season successful…
Prepare for Peak Season: 10 Steps to Perfect the Pre-Purchase Path
It’s never too early to prepare for peak season. Optimise your e-commerce pre-purchase journey with our 10-step checklist to boost sales and success.
Preparing Your Fulfilment for Peak Season
In this guide, we cover the 5 key operational areas to prioritise during the peak period, and how ILG can help your brand streamline its fulfilment.
Post-Peak Strategies for Long-Term Growth in Fashion, Beauty & Wellbeing
In this third part of our guide on peak season fulfilment, we’ll explore how to ensure your brand’s post-peak strategy is optimised for long-term success.
How to Increase Your Customer Retention Before, During and After Sales Peaks
When it comes to e-commerce, customer experience is key, especially during peak seasons. Find out how to keep customers coming back after peak seasons.
7 Tips for Maximising Success During Peak Season
With businesses across the nation preparing for the busier shopping period, now is the perfect time to refine your peak season planning. We’ve compiled a list of tips to maximise success during peak.
6 Black Friday Customer Retention Tips Brands Need to Know
Black Friday is a real opportunity to attract new shoppers and turn them into loyal customers. Find out key customer retention strategies here.
Take Your E-Commerce Fulfilment Further
Preparing for peak is just the beginning. We help our customers achieve success with their own customers all year round, including during the busy peak period itself.
If you’re looking for a fulfilment partner who can meet the demands of your busiest season, you’ve come to the right place.
Got a question?
Looking for something else?
Explore our Peak Hub for everything you need to know about gearing up for the Golden Quarter – and beyond.
Summit the Peak Season with ILG
If you’re an e-commerce business, make sure you’re primed for this year’s peak. See how our fulfilment services can power your orders during peak and the rest of the year.
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Our team had a fantastic time last week at the…
Our team had a fantastic time last week at the @cew_uk Product Demonstration event in London! ✨ As the fulfilment and delivery partner of the CEW Beauty Awards, it’s always a highlight in our calendar. We loved connecting with so many inspiring beauty brands, showcasing some of our beautifully presented client stock and of course handing out a few sweet treats (because who can resist a Tony’s Chocolonely bar? 🍫). Swipe to see some highlights from our stand and the team in action and thanks to everyone who stopped by to say hello. We’re looking forward to the awards! 🏆💖 #CEW #BeautyIndustry #Fulfilment #BeautyBrands #Events #Logistics
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Behind every Mother’s Day gift is a dedicated…
Behind every Mother’s Day gift is a dedicated team making it happen. 💙 From jewellery and accessories, to luxury beauty and skincare, fragrances and personalised gift wrapping, ILG supports brands in delivering those special moments. Here’s a glimpse of what we do behind the scenes this Mother’s Day. 💐 #MothersDay #Fulfilment #Logistics #BehindTheScenes
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Happy International Women’s Day! 💙🌟…
Happy International Women’s Day! 💙🌟 This International Women’s Day, we’re proud to celebrate the incredible women of ILG. 47% of our workforce are women 🌟 52% of Team Leader (and similar) roles are held by women🌟 42% of Manager/Director roles are held by women🌟 48% of this financial year’s internal promotions were women🌟 From the warehouse floor to leadership, women are driving our success every day. Thank you for your dedication, leadership and impact.
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Ahead of International Women’s Day on Sunday 8th…
Ahead of International Women’s Day on Sunday 8th March, we wanted to honour some of the female founders leading some of the wonderful brands that we work with.💜 Their vision, resilience and leadership continue to inspire us every day. #InternationalWomensDay
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Yesterday, we had the pleasure of welcoming our…
Yesterday, we had the pleasure of welcoming our lovely client @gisou to one of our warehouses for an exclusive behind-the-scenes look at what goes on with their products. It was a great opportunity not only to showcase our operations, but also for them to meet the dedicated team who take care of their products every single day – the people who ensure everything runs smoothly from arrival to dispatch. 🤝 We’re looking forward to keeping the momentum going and working even more closely together! 🌟
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New Partnership Announcement! 💙…
New Partnership Announcement! 💙 We’re pleased to share that luxury skincare-first cosmetics brand @ByTerry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US. “Since we first partnered, ILG have quickly proven themselves to be a valuable fulfilment and logistics partner to By Terry. Through our collaboration, we’ve been able to consolidate our UK operations under one roof for both D2C and B2B orders, putting us in a great position to support the overall growth of the By Terry brand over the coming years. We would absolutely recommend ILG to other health and beauty brands looking for an experienced and trustworthy fulfilment partner.” – Adrien Nouet, Supply Chain Director at By Terry Read more about our partnership from the link in our bio ✨
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Warehouses vs Fulfilment Centres – What’s the…
Warehouses vs Fulfilment Centres – What’s the Difference? Sales are growing 👏 but your garage is full, your stock’s overflowing and you’re spending more time packing orders than growing your brand. When you outgrow self-storage but aren’t ready for your own warehouse, what’s next? In our latest blog, we break down the difference between a warehouse and a fulfilment centre – and why a fulfilment solution could be the smarter move for scaling e-commerce brands. Ready to level up your inventory setup? Read the full article from the link in our bio 📦
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73% of shoppers use more than one channel during…
73% of shoppers use more than one channel during their shopping journey. So it’s not about whether you go multichannel. It’s about whether your operations can handle it. More platforms = more opportunity. But also more complexity. In our latest guide, we break down: • The real benefits of multichannel retailing • The fulfilment challenges it creates • How to scale without losing efficiency 📦
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Case Study! 💙…
Case Study! 💙 @Thisworks was founded by Kathy Phillips in 2003 as an antidote to modern life and it’s impact on skin and wellbeing, This Works has built a loyal global following thanks to innovative, efficacious products designed around the body clock. With rapid growth came rising order volumes and the need for a partner who could protect fragile goods, uphold packaging quality, integrate seamlessly with warehouse systems and deliver reliably to retailers. That’s where ILG stepped in. We don’t just ship parcels – we extend brand experiences. From order confirmation to doorstep delivery, every touchpoint is handled with care, precision and a deep understanding of what makes a beauty brand stand out. At ILG, we support brands behind the scenes, ensuring every order is handled accurately, securely and in line with brand expectations, from dispatch through to final delivery. 🌟
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Happy Chinese New Year! 🐉✨…
Happy Chinese New Year! 🐉✨ Did you know that Chinese New Year creates one of the busiest and most challenging periods for global supply chains? With factory closures and rising shipping demand, the impact is larger than you might expect. Wondering how to stay ahead of these challenges? We’ve got you covered. Read more via the link in our bio.
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