
Health & Wellbeing 3PL
Choose ILG for your UK, EU and global fulfillment. We make e-commerce and retail fulfillment more efficient and customer-focused for US wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
We partner with all kinds of wellbeing brands, from supplements and vitamins, personal care and organic wellbeing products, to nutraceuticals and CBD treatments, providing order fulfillment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: +44 344 264 8000
Wellbeing Fulfillment Services
Order fulfillment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing products’ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep – and everything in between.
Gift
Wrapping
Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.


Managing
Returns
When your customers exchange or return their wellbeing purchases, we make sure the process is friction-free, efficient and on-brand.

Our Wellbeing Fulfillment Team
Tap into decades of wellbeing fulfillment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfillment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfillment centers are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Customers in the EU?
Cross-border order fulfillment is not without its challenges, but our European fulfillment option makes the process as simple as possible for your business. Read more >

Customer Stories
ILG’s order fulfillment services are proven to help our customers be more successful, streamlining their fulfillment and giving their customers exceptional service.
Read ourcase studies
ILG Successfully Recertified with ISO 14001
We are thrilled to announce that ILG has been successfully recertified to the ISO 14001 environmental management standard, demonstrating our ongoing commitment to environmental sustainability and responsible business practices.
Why E-Commerce Brands Are Choosing Poland Over the Netherlands for EU Fulfillment
In this guide we’ll compare post-Brexit fulfilment, with an honest Netherlands vs Poland comparison, highlighting why Poland is now often seen as the smarter option – and how to make the switch.
Got a Question?
We also specialize in fulfillment for Beauty > and Fashion > brands.

Fulfillment
Pricing

Organic
Fulfillment
Our Awards
Follow Us
Every order is an opportunity to reinforce a brand…
Every order is an opportunity to reinforce a brand experience. For @thisworks, fulfilment is about more than getting products from A to B – it’s about delivering the same premium, boutique experience their customers expect from the brand itself. From bespoke branded packaging and luxury presentation to reliable global fulfilment, ILG are proud to help extend the This Works brand beyond checkout and right through to delivery. Read the full case study from the link in our bio to discover how our partnership continues to deliver an experience that works. ✨ #WeareILG #BeautyFulfilment #CustomerExperience #BrandExperience
https://www.instagram.com/p/DafM_INF9PO/
Yesterday, we were delighted to attend the Tones…
Yesterday, we were delighted to attend the Tones of Beauty event in London. It was a fantastic opportunity to connect with brands across the beauty industry and hear a wide range of perspectives on the trends, challenges and opportunities shaping the sector. A particular highlight was the insightful CEW panel, which shared valuable perspectives on the evolving beauty retail landscape and sparked some thought-provoking discussions. Hearing such honest insights and sharing ideas with fellow industry professionals reinforces the value of collaboration as the industry continues to evolve. Thank you to the organisers for hosting such an engaging event – we’re looking forward to continuing the conversations. 💙 #WeareILG #TonesOfBeauty
https://www.instagram.com/p/DaVVM_HjoV8/
Who says logistics has to be boring? 😄…
Who says logistics has to be boring? 😄 We had a bit of fun with this one, but the message is simple: whatever your logistics needs, there’s a very good chance we can help. Whether it’s: 📦E-Commerce Fulfilment 📦B2B Fulfilment 📦UK & EU Fulfilment 📦Carrier Management 📦Gift Wrapping 📦Kitting 📦Returns 📦Customer Services 📦Personalisation …we’ve got the expertise, experience and team to make it happen. The dancing might be questionable, but our logistics certainly aren’t. 😉 So yes… we really can do this, and we really can do that. If you’re looking for a logistics partner that makes things simple (and isn’t afraid to have a little fun along the way), we’d love to hear from you. Get in touch with the ILG team today. 💙 #WeareILG
https://www.instagram.com/reel/DaPwNubkcqy/
After seven months of renovation, we’re finally…
After seven months of renovation, we’re finally back home. 🏡✨ It’s been a long journey, with teams working from different locations while the work was underway, so it’s fantastic to have everyone back together again in one space. The finished result is incredible, creating an environment that’s modern, collaborative and ready for the future. A huge thank you to everyone involved in bringing the space to life, with a special shoutout to Mike Jones for all the hard work, dedication and effort that went into making this transformation happen. We can’t wait to make the most of it! 🌟
https://www.instagram.com/p/DaNvZ-VnDO1/
🚨 Less than one week until the EU de minimis…
🚨 Less than one week until the EU de minimis rule changes. On 1 July 2026, the €150 duty-free threshold disappears. For many UK businesses selling into the EU, that means: 📈 Higher import duties 📦 Increased fulfilment costs 💰 Reduced margins We’ve analysed real customer shipping data to show just how significant the impact could be – and why many businesses are moving to EU fulfilment before the changes take effect. Swipe to see the figures. #WeareILG
https://www.instagram.com/p/DaDNA81F55s/
On Friday, our team were proud to sponsor and…
On Friday, our team were proud to sponsor and attend the CEW Beauty Awards 2026! ✨ What an incredible day celebrating the very best of the beauty industry. Congratulations to all the finalists and winners on their outstanding achievements. We’re especially thrilled to see so many of our customers recognised for their innovation, talent and dedication. It was fantastic to celebrate your success and see your hard work rewarded. 🏆 A special congratulations to: ✨ @Theinkeylist – Amazon Beauty Breakthrough Award – Glycolic Acid Exfoliating Body Stick – Best New Targeted Skincare (Mass) – Exosome Hydro-Glow Complex ✨ @Charlottetilbury – Best New Skin Product – Charlotte’s NEW Magic Cream – Beauty Icon – Hollywood Flawless Filter – Best British Brand ✨ @Gisou – Best New Hair & Scalp Product (Prestige) – Honey Gloss Ceramide Therapy Hair Mask A huge well done to everyone recognised at this year’s awards. We are proud to work alongside such inspiring brands and look forward to celebrating many more successes together. 🎉 #WeareILG #CEWBeautyAwards #BeautyAwards #BeautyIndustry #AwardWinners #BeautyBrands
https://www.instagram.com/p/DZ7C67EGiGY/
🤠🚀 A little adventure-inspired look at what…
🤠🚀 A little adventure-inspired look at what we do best. We’ve taken inspiration from a familiar story to highlight some of the ways ILG supports growing brands. Boot personalisation? We’ve got it covered. Orders picked by the chosen ones? Absolutely. Fulfilment that seems to happen when no one’s looking? Pretty much. And if it feels like there’s a snake in your boot when it comes to your current logistics operation… it might be time for a chat. To new markets and beyond! 🚀📦 #WeareILG #Personalisation #OrderPicking #CustomerExperience #BehindTheScenes
https://www.instagram.com/reel/DZwo23njKii/
We just told our content guy that we need to start…
We just told our content guy that we need to start doing silly reels to stay relevant on social media. He wasn’t entirely convinced! Keep your eyes peeled – more content is on the way! 💙 #WeareILG #Reels #Logistics #BehindTheScenes
https://www.instagram.com/reel/DZsGVFfoJsg/
Giving Back to Our Charity of the Year 💙…
Giving Back to Our Charity of the Year 💙 On 11th June, as part of the volunteer days offered by ILG and GFS, Kristine and Sambi . spent the day at Chestnut Tree House’s Regional Distribution Centre, helping to sort and prepare donated items for distribution across their charity shops. From clothing and accessories to household goods, every item processed played a part in supporting children with life-limiting conditions and their families. It was a hands-on day that gave a real insight into the incredible work that happens behind the scenes to turn donations into vital funding. A huge thank you to Nicky and the warehouse team for making them feel so welcome and for showing us the impact that even a single day of volunteering can have. We’re proud to support Chestnut Tree House as our Charity of the Year and look forward to continuing our fundraising and volunteering efforts throughout the year. 🧡
https://www.instagram.com/p/DZozm5IFhep/
Behind the scenes at one of our recent photoshoots…
Behind the scenes at one of our recent photoshoots 📸 Back in January, we spent the day on site capturing our state-of-the-art warehouses and the products of our prestigious customers. A glimpse into the partnerships and processes that keep everything moving. 🌟 @vieve @byterryofficial @gisou @houseofhackney @shackletonofficial @theinkeylist @melissaodabash
https://www.instagram.com/p/DZcCkzIjEL2/












