Logistics & Order Fulfillment in Europe
If you’re a US brand looking to expand your customer-base in the EU, ILG makes it faster, easier and more cost-effective to fulfil your e-commerce orders. Many US companies still struggle to reach and retain EU customers due to border delays and high shipping costs.
With ILG you can free-up your EU fulfillment, ease admin and cut duty payments by locating some of your stock to one of our fulfillment centers in Poland.
Find out moreGrow Your EU Customer Base
ILG is helping many US brands overcome cross-border logistical headaches, and take full advantage of the huge EU e-commerce market. Alongside our 10 UK facilities, we run two high-spec fulfillment centers in Poland, including a new bespoke and highly sustainable 450,000 sq. ft. unit that opened in 2024.
Stocking in the EU:
“It made total sense for us to set up inside the EU as quickly as possible and fortunately ILG were working hard to get the warehouse in Wroclaw ready…”
Nick Pecorelli, Founder, Little Green Radicals
Your Perfect EU Fulfillment Hub
Strategically located in Western Poland at the heart of the EU, our fulfillment centers are close to the border with Germany (Europe’s biggest e-commerce market), within easy reach of Leipzig (home to many carrier hubs) and near the main rail freight connection to China.
Poland’s labor rates and operating costs are significantly below most other EU countries and with its excellent road infrastructure and highly skilled labor force, it is attracting significant foreign investment and rapidly growing its warehouse capacity.
Find out more about the benefits of fulfilling from Poland >
Sustainable EU Fulfillment
Our new EU fulfillment center boasts a huge range of sustainable features designed to reduce the impact of our activity on the environment. From energy-efficient lighting to biodiversity boosting initiatives, the ‘BREEAM Outstanding’ rated facility is set up to reduce carbon emissions by up to 50%.
The 450,000 sq. ft site expands our capabilities to sustainably fulfil from within the EU, removing cross-border logistical issues for our customers and easing access to their EU consumers and retailers.
Read more about our Sustainable Fulfillment Capability in the EU >
Expert Help with Your VAT
ILG’s tax compliance partners get you up and running quickly and support you fully as you trade from Poland. We partner with an independent 90-strong team of international tax and accounting professionals who service clients in more than 60 countries.
From registration and invoice requirements to filing VAT returns and efficiently reclaiming your tax, we’ll help you cut through the red tape in local language and take care of every aspect of your VAT and other compliance needs.
How to Expand Your Brand Across Europe
Already worth £642 billion, EU online sales are set to grow annually by 12% until 2026. See how ILG can help to grow your European sales.
Read our blog:
‘Expanding Your E-Commerce Business into Europe: What You Need to Know’ >
Getting You Started
ILG offers everything you need to get you trading effortlessly from inside the EU:
- Fast integration and onboarding
- Freight forwarding and customs expertise
- Award-winning customer services team
- E-commerce and retail fulfillment services
- Partnerships with VAT and legal specialists
- Highly skilled local fulfillment staff
- Access to 118 Yusen facilities across Europe
Read our latest Industry Tips and News >
Losing Sleep Over Peak? What’s Really Keeping Ops Teams Awake at Night?
Discover how e-commerce brands can beat Peak Season chaos with practical ops tips on staffing, stock, fulfillment and returns management.
Tom Ashley Appointed CEO of ILG & GFS
We are pleased to announce that Tom Ashley has been appointed CEO of ILG and GFS. Find out more about his appointment here.
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Sneak peek! 👀…
Sneak peek! 👀 Yesterday, we partnered with Beauty Vibe to host our fifth panel event in The Beauty Vibe series. Joined by a fantastic group of industry experts, we explored “The Future of Distribution” and “The Future of Customer Experience”. A special shoutout to Beauty Vibe & Noelle Mahdi Shine for bringing the event and discussion to life and to all of the panellists for sharing invaluable insights into the future of the beauty industry! 💄 We loved connecting with so many inspiring people at such a stunning venue and can’t wait to share some key insights and commentary from the panel soon!💗
https://www.instagram.com/p/DPoTnbKDsfE/
Thanks for joining us! 🚀…
Thanks for joining us! 🚀 If you missed our recent webinar on Maximising Poland for Speedy Cross-Border Growth, here’s the one-liner takeaway: Brands using Poland as their EU fulfilment hub are delivering faster, slashing costs and keeping VAT simple. For CFOs and Founders weighing up EU expansion, the message was clear – speed and compliance don’t have to mean higher cost or complexity. Huge thanks to everyone who joined live and shared their challenges around tariffs, customs and margin pressure and to Sam Taylor (ILG) and Liam Payne (SimplyVAT) for the expert insights. Missed it? Catch up on the full session from the link in our bio 🌟
https://www.instagram.com/p/DPjcZxGDZHi/
We’re thrilled to be the primary sponsor of The…
We’re thrilled to be the primary sponsor of The Future of Beauty Growth: Part 2 in London this week, in partnership with our friends at Beauty Vibe.🌟 Our CEO, Tom Ashley will join other industry leaders to explore ‘The Future of Distribution’ – a hands-on session diving into scaling across channels and territories, tariffs, De Minimis rules and phased international growth. The evening continues with ‘The Future of Customer Experience’, featuring panels on how personalisation, immersive retail, AI, training and merchandising innovation are redefining the beauty journey. We can’t wait to connect with the brilliant minds helping beauty brands scale with confidence. See you there! 💙
https://www.instagram.com/p/DPgYiL2jqwc/
How Does a Fulfilment Partner Support the Growth…
How Does a Fulfilment Partner Support the Growth of Indie Brands? 💭 For indie brands, every order matters. Partnering with the right fulfilment provider can make all the difference: ✅ More time to focus on product, marketing and customers ✅ Faster shipping and smoother returns for happier customers ✅ Lower costs through bulk shipping and smarter stock management ✅ Access to logistics expertise, technology and useful data ✅ Flexibility to scale, expand overseas and test new markets At ILG, we’ve supported indie brands for many years, bringing agility, honesty and practical problem-solving to every partnership. We don’t see ourselves as just a supplier – we become part of your team. 💬 As Gisou’s Head of Logistics & Warehousing, Sophia van der Schaaf, says: “ILG are absolute superstars. If we need to move fast, they have agility like I’ve not seen before in other 3PLs. And they hit their KPIs every time!” – Sophia van der Schaaf, Head of Logistics & Warehousing, Gisou With ILG, your brand is in safe hands. 👉 Read the full article to see how the right fulfilment partner can fuel sustainable growth from the link in our bio.
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Throughout September, we celebrated Sustainable…
Throughout September, we celebrated Sustainable September with a variety of incentives and events for our whole team to get involved in. Here are just a few highlights of what we got up to! 🛍️ From start to finish, we hosted a pop-up shop with items kindly donated by some of our amazing customers. This not only helped reduce waste but also raised money for our charity of the year, Together for Short Lives, with a fantastic grand total of £12,134 raised! 🍏Each Wednesday, our team embraced sustainability by bringing in homemade lunches, helping to reduce both food waste and unnecessary packaging. To add some extra fun, we also encouraged everyone to showcase their best second-hand fashion finds, a great way to highlight that making eco-friendly choices can be both practical and stylish. 💚 We celebrated Green Day by asking everyone to come in wearing an item of green clothing. 🚯 On World Cleanup Day, our Brackmills team got stuck in with litter picking to support the local community. 🚲 On World Car Free day, we encouraged everyone to work from home or use more carbon-friendly alternatives to their usual commute, such as walking, cycling or using a mode of public transport. ♻️ We wrapped up the month with Recycling Week, joined by Grundon, who delivered an engaging session on the importance of recycling – not just our own waste, but our customers’ too. What a month it’s been! We’re so proud of the enthusiasm and commitment shown by our teams throughout the month, it’s a great reminder of the difference we can make when we work together for a more sustainable future! 💚♻️💪
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Meet the panellists! 💙…
Meet the panellists! 💙 Next Thursday, we’re bringing together some of the beauty industry’s most influential leaders for The Future of Beauty Growth: Part 2! We’ll be exploring ‘The Future of Distribution’ and ‘The Future of Customer Experience’ in two exclusive panels hosted by @beautyvibelondon @shine.noelle 🌟 Meet the experts who will be sharing their knowledge and key insights on the day and stay tuned for all the post-panel insights which will be coming soon! 🎤
https://www.instagram.com/p/DPRA2rVALXO/
That’s a wrap on Recycling Week! ♻️…
That’s a wrap on Recycling Week! ♻️ Yesterday, we were delighted to be joined by our friends at Grundon, who ran an engaging session for our teams on the importance of recycling – not just our own waste, but our customers’ too. It was an informative, interactive and fun session, packed with useful insights, surprising facts and even some games (with prizes up for grabs!). A huge thank you to @grundonrecycle for helping us all think a little greener 🌍 and to our teams for getting so involved in Recycling Week!
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Peak season is when the pressure really kicks in.…
Peak season is when the pressure really kicks in. The ‘Ops Crush’ is real – that point when fast-growing brands feel the weight of fulfilment and logistics more than any other time. In this piece for Transport & Logistics Magazine, ILG’s Marketing Director, Andy Hunt, looks at why so many brands hit a wall when scaling, how logistics often becomes the bottleneck, and how to build foundations for sustainable growth: Click the link in our bio to read the full article 🔗 As we head into Peak 2025, it’s a good reminder that growth only happens if your operations can keep up.
https://www.instagram.com/p/DPBdNA9DTx7/
Ever come across the term MOQ (Minimum Order…
Ever come across the term MOQ (Minimum Order Quantity) and wondered why it matters? 📦 Put simply, it’s the smallest amount a supplier will let you order. Of course, they will set MOQ at a level that ensures your order makes business sense for them – but it has to make sense for your operation too. In our latest guide, we cover: – What MOQ actually means – What influences MOQ levels – How MOQ affects your supply chain – How to calculate your ideal MOQ levels Because getting MOQ wrong can slow you down, but getting it right can set you up for growth. Read the full edition from the link in our bio 🌟 #ecommerce #supplychain #businessgrowth
https://www.instagram.com/p/DO8xnj9jCTT/
On Wednesday, some of our marketing team joined…
On Wednesday, some of our marketing team joined Oban International at The Groucho Club in Soho for the launch of Global Marketers Connect! It was an inspiring afternoon of fresh insights into the digital marketing landscape, paired with great conversations and new connections. 💙💪 Thanks to Oban International for hosting such a brilliant event!
https://www.instagram.com/p/DOyD5SlAECR/