
Health & Wellbeing 3PL
Choose ILG for your UK, EU and global fulfillment. We make e-commerce and retail fulfillment more efficient and customer-focused for US wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
We partner with all kinds of wellbeing brands, from supplements and vitamins, personal care and organic wellbeing products, to nutraceuticals and CBD treatments, providing order fulfillment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: +44 344 264 8000
Wellbeing Fulfillment Services
Order fulfillment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing productsโ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep โ and everything in between.
Gift
Wrapping
Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. Thatโs why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.


Managing
Returns
When your customers exchange or return their wellbeing purchases, we make sure the process is friction-free, efficient and on-brand.

Our Wellbeing Fulfillment Team
Tap into decades of wellbeing fulfillment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfillment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfillment centers are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Customers in the EU?
Cross-border order fulfillment is not without its challenges, but our European fulfillment option makes the process as simple as possible for your business. Read more >

Customer Stories
ILGโs order fulfillment services are proven to help our customers be more successful, streamlining their fulfillment and giving their customers exceptional service.
Read ourcase studies
7 E-Commerce Logistics Pain Points Outsourced Fulfillment Solves
Struggling with e-commerce fulfillment? Discover how outsourced fulfillment solves 7 logistics pain points to reduce costs, scale faster and improve customer experience.
Tom Ashley Appointed CEO of ILG & GFS
We are pleased to announce that Tom Ashley has been appointed CEO of ILG and GFS. Find out more about his appointment here.
Got a Question?
We also specialize in fulfillment for Beauty > and Fashion > brands.

Fulfillment
Pricing

Organic
Fulfillment
Our Awards
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Case Study! ๐…
Case Study! ๐ When Bordelleโs growth demanded scalable fulfilment without sacrificing luxury, they partnered with ILG to manage both wholesale and e-commerce orders through seamless system integration. With expert handling, personalised communications and meticulous, brand-led packaging, every order delivers the truly boutique unboxing experience Bordelle is known for. Here’s to the next chapter of growth together!๐ Read more about our journey with @atelierbordelle from the link in our bio.โจ
https://www.instagram.com/p/DTSBbmQjXtw/
Meeting the Challenges of Returns (and Turning…
Meeting the Challenges of Returns (and Turning Them to Your Advantage) 71% of shoppers wonโt return after a bad returns experience. Returns matter and getting them right can boost loyalty, protect margins, and strengthen your brand. ๐Read the full blog via the link in our bio.
https://www.instagram.com/p/DTNaLQECvwV/
Happy New Year to you all! ๐…
Happy New Year to you all! ๐ Are you back to work and reflecting on Peak? Don’t stress… If 2025 brought delays, rising costs and unhappy customers, now is the time to reset and reach out to one of our friendly experts to give you all the guidance and support you’ll need for a successful 2026. ๐ Read our 7 E-commerce Logistics Pain Points via the link in our bio
https://www.instagram.com/p/DTLDHIUitAZ/
What a month its been! ๐…
What a month its been! ๐ Another peak season successfully delivered.๐ In total, 995,711 orders left our warehouses this peak, each one representing the hard work and dedication of our incredible people. Huge shout out to our amazing team for making it happen and our fantastic customers for being part of our journey. Bring on Peak 2026!๐ช
https://www.instagram.com/p/DTGHQzYjvoH/
Sustainable Christmas Decoration Competition…
Sustainable Christmas Decoration Competition Winner โป๏ธ๐ A huge congratulations to our Burgess Hill site for taking the win! Their 6ft flat-pack 3D Christmas tree was crafted entirely from cardboard boxes saved from the recycling bin, with decorations made using food and drink packaging, bottle tops, and other materials found around the warehouse. Even better – many of the hanging decorations were made by our employees and their children, proving that creativity and sustainability go hand in hand. ๐โจ
https://www.instagram.com/p/DS4z3ofDnhX/
Weโre proud to see our CEO, Tom Ashley, featured…
Weโre proud to see our CEO, Tom Ashley, featured on the Inside Warehousing podcast with UKWA. In conversation with Clare Bottle, Tom reflects on his ILG journey – from hands-on warehouse beginnings to building a specialist logistics business, alongside insights to our growth and performance, and his long-standing commitment to disability inclusion in logistics. A big thank you to UKWA for the invitation and for creating space for honest conversations across our industry. ๐ Listen to the full episode from the link in our bio!
https://www.instagram.com/p/DSkXwWQDd3u/
Merry Christmas and a Happy New Year from all of…
Merry Christmas and a Happy New Year from all of us here at ILG! ๐ Weโd like to thank everyone for your continued support throughout 2025, it truly means so much to us. This year, weโve been proud to raise money for our Charity of the Year, Together for Short Lives, a UK charity that supports children with life-limiting and life-threatening conditions and their families. Their work focuses on improving access to palliative care, advocating for better services, and providing vital guidance and support. To every single person who donated or supported our fundraising efforts, thank you. Weโre incredibly grateful and are excited to continue our efforts into the new year, with over ยฃ56,000 raised so far – an achievement we couldnโt have reached without you ๐ We wish you all a joyous festive season and we hope you have a well deserved, restful break!โจ
https://www.instagram.com/p/DScLa6IjkH4/
Feedback like this from our customers is why we do…
Feedback like this from our customers is why we do what we do ๐ Huge credit to the whole ILG team for the dedication and hard work that makes this possible every day ๐ We’re proud to support @theinkeylist in delivering exceptional products to their customers!
https://www.instagram.com/p/DSXUVh5iHg1/
Here are our Five Steps To Switching Your…
Here are our Five Steps To Switching Your Fulfilment Provider ๐ Your fulfilment partner isnโt just a supplier – theyโre an extension of your brand. From delivery experience to customer satisfaction, the right partner will simplify operations and help your business scale with confidence. If youโre considering a change, our five-step guide breaks down what to expect and how to make the transition seamless. ๐ ๐ Have a read of our blog from the link in our bio. ๐
https://www.instagram.com/p/DSUwu8MCU9e/
Christmas Jumper Day is officially in full swing…
Christmas Jumper Day is officially in full swing here at ILG and we asked our team to dress in their festive jumpers today – and they did not disappoint! From sparkles and snowflakes to full-on novelty knits, we’re spreading a little extra cheer around the office and warehouses today. โจ๐
https://www.instagram.com/p/DSIR_F6jY2Z/












