Battling Cart
Abandonment:
The 2025 Playbook

Cart abandonment is no longer a side issue – it’s an epidemic. In 2024 alone, USD $50.8billion* worth of online sales were lost at the final hurdle. And the main reason isn’t product or price – it’s delivery.

Customers expect fast, flexible, and affordable delivery options. When these don’t appear at checkout, they click away. With rising customer expectations, delivery is now make-or-break.

Download our e-book to discover why customers leave your checkout – and how to win them back.

Contact Us

Written by

Comes with a 20-year track record in senior business development and commercial roles for some of the biggest names in the logistics industry. Since joining ILG in November 2024, Simon’s expertise has been building commercial value for ILG and its customers, from fulfilment solution design to onboarding, customer care and CRM. He also heads up our Business Development Team, with a vision to grow ILG’s market share in key overseas markets as well as in the UK.

More insights >

Why E-Commerce Brands Are Choosing Poland Over the Netherlands for EU Fulfillment

In this guide we’ll compare post-Brexit fulfilment, with an honest Netherlands vs Poland comparison, highlighting why Poland is now often seen as the smarter option – and how to make the switch.

Read more

EU De Minimis Removal: What US E-Commerce Brands Must Do Before July 2026

In this article, we explain exactly how the new duty applies and why it’s important that high-volume US D2C exporters act now to restructure their EU logistics.

Read more