
Our Mission.
Your Success
Weโre a market-leading 3PL specializing in high-quality order fulfillment and delivery services. ILG customers are mostly fast-growth premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
See our awards
Our Story
We started over 30 years ago as one man with a van. Today, weโre a world-class 3PL employing over 500 people and part of a global logistics network spanning 47 countries. Along the way weโve kept the same customer-first, entrepreneurial spirit.

Our Values
Five simple beliefs have guided us as weโve grown over the decades. From warehouse floor to executive board room, our values still underscore everything we do, individually and together.
Powerful Partnerships
We work with the best. From world-class carrier companies to leading trade associations and hand-picked tech partners, we forge long-term alliances to benefit our customers.
Our Expertise
We invest heavily to recruit, develop and retain a strong, well-motivated team of delivery and fulfillment specialists.


Our Technology
Our industry-best warehouse management systems and picking technology drive the most efficient order fulfillment.
Our
Facilities
We operate over 750,000 sq ft of secure, clean order fulfillment space across 12 UK and EU warehouses.

Our Accreditations
Membership of the UK
Warehousing Association

Soil Association Organic

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998
We Care About…
People
Only by looking after our people can we expect them to look after our customers. We prioritize the development, safety and wellbeing of our people.
Environment
Weโre cutting our waste, switching to green energy and recycling more. Our emissions targets are ambitious but weโre getting there.
Community
We reach out to our communities by helping local charities and giving employment opportunities to disabled or disadvantaged people.
Our ESG Policy
ILG’s ESG policy delineates our commitment to environmental, social and governance principles. Our purpose is to integrate sustainable practices, ensure ethical conduct and foster social responsibility.

Part of Yusen Logistics
Our close relationship with Yusen Logistics brings us the knowledge, resources and backing of a global player in transportation, warehousing and distribution.
More about our parent company >

Read our latest Industry Tips and News >
Why E-Commerce Brands Are Choosing Poland Over the Netherlands for EU Fulfillment
In this guide we’ll compare post-Brexit fulfilment, with an honest Netherlands vs Poland comparison, highlighting why Poland is now often seen as the smarter option โ and how to make the switch.
ILG Successfully Recertified with ISO 14001
We are thrilled to announce that ILG has been successfully recertified to the ISO 14001 environmental management standard, demonstrating our ongoing commitment to environmental sustainability and responsible business practices.
About ILG (International Logistics Group)
Delivering excellence in e-commerce fulfillment and multi-carrier management.
Our Mission. Your Success.
At ILG, our mission is simple: to help your business thrive. We deliver industry-leading fulfillment, delivery and returns solutions for e-commerce brands. Whether youโre a start-up or an established global player, we provide the people, technology, and expertise to make every customer experience seamless.
ILG specializes in premium beauty, fashion and lifestyle product fulfillment, supporting brands that want their customers to receive a delivery experience as exceptional as their products.
Quick Facts:
- Founded: 1990
- Headquarters: East Grinstead, West Sussex, UK
- Parent Company: Yusen Logistics
- Fulfillment Centers: 10 across the UK and EU
- Typical Sectors: Beauty โข Fashion โข Wellbeing โข Lifestyle
- Employees: 600+
- Accreditations: ISO 14001 (Environmental Management) โข UKWA member โข BIFA member โข Soil Association Organic Certified โข EcoVadis Silver
- Sustainability Goal: Zero by 30 – Carbon Neutral by 2030
Our Story:
Founded in 1990, ILG began as a small delivery company with a big ambition: to bring care, precision, and people-first thinking to logistics. Over the decades, weโve evolved into a market-leading 3PL, partnering with some of the worldโs most exciting beauty, fashion and lifestyle brands from Charlotte Tilbury and Thomas Pink, to Scamp & Dude, Jones Road, VIEVE and Malin + Goetz. As part of Yusen Logistics, we combine a global network with the agility and personal service of a specialist fulfillment provider. Today, we manage over 750,000 sq ft of clean, secure warehouse space across the UK and EU, supporting our clientsโ growth at every stage.
Our Expertise:
- E-Commerce Fulfillment: Pick, pack and ship for D2C brands
- Retail & Wholesale Distribution: Omnichannel logistics for stores and partners
- Returns Management: Flexible solutions for product returns
- International Fulfilment: EU hub in Poland for faster cross-border delivery
- Value-Added Services: Gift-wrapping, product personalization and kitting
- Carrier Management: Multi-carrier solutions for efficient deliveries
Sustainability & Environmental Responsibility:
Weโre proud to be leading the way in sustainable logistics through our Zero by 30 initiative, which commits ILG to reaching net-zero carbon emissions by 2030.
- BREEAM Excellent or Outstanding rated warehouses
- Zero-emission deliveries through sustainable carrier partnerships
- Green Champions programme at each site
- Recycling and waste-reduction training and targets embedded into operations
Frequently Asked Questions:
What does ILG do?
ILG is a UK-based third-party logistics (3PL) company specializing in high-quality order fulfillment and delivery services for e-commerce beauty, fashion and lifestyle brands.
Who are ILGโs clients?
ILG partners with premium and fast-growth brands such as Charlotte Tilbury, Thomas Pink, Scamp & Dude, VIEVE and Malin + Goetz. View case studies >
Where are ILGโs fulfillment centers?
We operate 10 state-of-the-art warehouses across the UK and EU, covering over 750,000 sq ft.
Is ILG a sustainable logistics provider?
Yes. ILG holds ISO 14001 certification, operates BREEAM Excellent and Outstanding rated sites, and is on track to achieve net-zero emissions by 2030 through our Zero by 30 programme.
What makes ILG different?
Our blend of white-glove service, sector expertise in beauty and fashion, and sustainability commitment sets us apart as a trusted partner for ambitious e-commerce brands.
Follow Us
Who says logistics has to be boring? ๐…
Who says logistics has to be boring? ๐ We had a bit of fun with this one, but the message is simple: whatever your logistics needs, there’s a very good chance we can help. Whether it’s: ๐ฆE-Commerce Fulfilment ๐ฆB2B Fulfilment ๐ฆUK & EU Fulfilment ๐ฆCarrier Management ๐ฆGift Wrapping ๐ฆKitting ๐ฆReturns ๐ฆCustomer Services ๐ฆPersonalisation …we’ve got the expertise, experience and team to make it happen. The dancing might be questionable, but our logistics certainly aren’t. ๐ So yes… we really can do this, and we really can do that. If you’re looking for a logistics partner that makes things simple (and isn’t afraid to have a little fun along the way), we’d love to hear from you. Get in touch with the ILG team today. ๐ #WeareILG
https://www.instagram.com/reel/DaPwNubkcqy/
After seven months of renovation, we’re finally…
After seven months of renovation, we’re finally back home. ๐กโจ It’s been a long journey, with teams working from different locations while the work was underway, so it’s fantastic to have everyone back together again in one space. The finished result is incredible, creating an environment that’s modern, collaborative and ready for the future. A huge thank you to everyone involved in bringing the space to life, with a special shoutout to Mike Jones for all the hard work, dedication and effort that went into making this transformation happen. We can’t wait to make the most of it! ๐
https://www.instagram.com/p/DaNvZ-VnDO1/
๐จ Less than one week until the EU de minimis…
๐จ Less than one week until the EU de minimis rule changes. On 1 July 2026, the โฌ150 duty-free threshold disappears. For many UK businesses selling into the EU, that means: ๐ Higher import duties ๐ฆ Increased fulfilment costs ๐ฐ Reduced margins We’ve analysed real customer shipping data to show just how significant the impact could be – and why many businesses are moving to EU fulfilment before the changes take effect. Swipe to see the figures. #WeareILG
https://www.instagram.com/p/DaDNA81F55s/
On Friday, our team were proud to sponsor and…
On Friday, our team were proud to sponsor and attend the CEW Beauty Awards 2026! โจ What an incredible day celebrating the very best of the beauty industry. Congratulations to all the finalists and winners on their outstanding achievements. We’re especially thrilled to see so many of our customers recognised for their innovation, talent and dedication. It was fantastic to celebrate your success and see your hard work rewarded. ๐ A special congratulations to: โจ @Theinkeylist – Amazon Beauty Breakthrough Award โ Glycolic Acid Exfoliating Body Stick – Best New Targeted Skincare (Mass) โ Exosome Hydro-Glow Complex โจ @Charlottetilbury – Best New Skin Product โ Charlotte’s NEW Magic Cream – Beauty Icon โ Hollywood Flawless Filter – Best British Brand โจ @Gisou – Best New Hair & Scalp Product (Prestige) โ Honey Gloss Ceramide Therapy Hair Mask A huge well done to everyone recognised at this year’s awards. We are proud to work alongside such inspiring brands and look forward to celebrating many more successes together. ๐ #WeareILG #CEWBeautyAwards #BeautyAwards #BeautyIndustry #AwardWinners #BeautyBrands
https://www.instagram.com/p/DZ7C67EGiGY/
๐ค ๐ A little adventure-inspired look at what…
๐ค ๐ A little adventure-inspired look at what we do best. We’ve taken inspiration from a familiar story to highlight some of the ways ILG supports growing brands. Boot personalisation? We’ve got it covered. Orders picked by the chosen ones? Absolutely. Fulfilment that seems to happen when no one’s looking? Pretty much. And if it feels like there’s a snake in your boot when it comes to your current logistics operation… it might be time for a chat. To new markets and beyond! ๐๐ฆ #WeareILG #Personalisation #OrderPicking #CustomerExperience #BehindTheScenes
https://www.instagram.com/reel/DZwo23njKii/
We just told our content guy that we need to start…
We just told our content guy that we need to start doing silly reels to stay relevant on social media. He wasnโt entirely convinced! Keep your eyes peeled – more content is on the way! ๐ #WeareILG #Reels #Logistics #BehindTheScenes
https://www.instagram.com/reel/DZsGVFfoJsg/
Giving Back to Our Charity of the Year ๐…
Giving Back to Our Charity of the Year ๐ On 11th June, as part of the volunteer days offered by ILG and GFS, Kristine and Sambi . spent the day at Chestnut Tree Houseโs Regional Distribution Centre, helping to sort and prepare donated items for distribution across their charity shops. From clothing and accessories to household goods, every item processed played a part in supporting children with life-limiting conditions and their families. It was a hands-on day that gave a real insight into the incredible work that happens behind the scenes to turn donations into vital funding. A huge thank you to Nicky and the warehouse team for making them feel so welcome and for showing us the impact that even a single day of volunteering can have. We’re proud to support Chestnut Tree House as our Charity of the Year and look forward to continuing our fundraising and volunteering efforts throughout the year. ๐งก
https://www.instagram.com/p/DZozm5IFhep/
Behind the scenes at one of our recent photoshoots…
Behind the scenes at one of our recent photoshoots ๐ธ Back in January, we spent the day on site capturing our state-of-the-art warehouses and the products of our prestigious customers. A glimpse into the partnerships and processes that keep everything moving. ๐ @vieve @byterryofficial @gisou @houseofhackney @shackletonofficial @theinkeylist @melissaodabash
https://www.instagram.com/p/DZcCkzIjEL2/
Scaling Sweet Success: Gisou x ILG๐ฏ๐…
Scaling Sweet Success: Gisou x ILG๐ฏ๐ Founded on six generations of beekeeping heritage, @Gisou has grown into a globally loved beauty brand. Since partnering with ILG in 2021, the brand has achieved double-digit growth, expanded across major UK retailers like @theofficialselfridges, @Harrods, @Cultbeauty and @Sephora, and scaled its fulfilment operations with agility – all while staying committed to sustainability. ๐ #WeareILG #Gisou #RetailGrowth
https://www.instagram.com/p/DZW_z2RlQhP/
Happy World Environment Day 2026 ๐๐ฑ…
Happy World Environment Day 2026 ๐๐ฑ Today is a reminder to appreciate the planet we live on and continue making small changes to protect it. Every little action counts – and together at ILG, we’re proud to play our part. ๐ #WeareILG
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