Based in East Grinstead or one of our sites across East Sussex. This is a fantastic opportunity to spend a year in an ambitious and expanding business. Commencing between July and September each year, this is a one year programme for a third year finance, business studies or similar degree subject undergraduate.
What does the programme with ILG involve?
ILG is an ambitious company that has grown rapidly to become one of the UK’s leading fulfilment providers. An award-winning fulfilment, warehousing, specialist rework and packaging and delivery business operating globally from warehouses across the South East and extending into mainland Europe. Are you keen to be involved in a growing business built around its people?
We have become specialists in outsourced order fulfilment and delivery services to retailers and consumers at home. Providing high-quality warehousing, rework and packaging design services to prestige brands in sectors including, Health & Wellbeing, Technology, Luxury & Fast Fashion, Beauty, Skin Care, Cosmetics and Grooming. Each client has a service level agreement (SLA) specifying the services that we provide for them. Services vary depending on the client, however in general we book their products into our warehouse through our goods in department, we control their stock levels, receive orders from their customers, we then pick the products ordered accurately, pack them in accordance with SLA and dispatch them.
Customer Services Executive Role
This role is an opportunity for you on your undergraduate placement to spend 12 months as a Customer Service Account Executive within the Fulfilment Customer Services Team. You will provide front line telephone and email support to a portfolio of Fulfilment Clients, understanding their bespoke requirements and providing a high level of customer response and service. Allowing you to understand and explore the vital role Customer Services provides to a growing and ambitious 3PL company.
Location: Based in East Grinstead
Hours: 40 hours per week Monday – Friday 9am – 6pm
Deadline: Friday 26th April 2024
What are we looking for from you?
We are seeking students who are working towards at least a 2.1 in a relevant degree, for example in Business Studies, Marketing, English, Logistics, Management etc. You must also have good ‘A’ level (or equivalent) passes ideally in subjects relevant to a business environment and GCSE passes in Maths and English. Our business is based around the latest technology so highly developed IT skills are essential. Previous work experience is also a highly desirable selection criteria.
In addition to receiving financial rewards, working in a growing organisation will give you a broad range of business skills. You will also benefit from working directly with the senior management team so that you can learn from their wide ranging experience and knowledge.
Meet Our People
We welcome recruits with all kinds of background and different levels of experience. Take a closer look at the ILG team and read the stories behind some of the faces.