Case Study

ITF: Global Union for Transport Workers

The International Transport Workers’ Federation (ITF) is a federation of around 700 transport workers’ unions, representing more than 4.5 million workers from 150 countries. As a truly international business, ITF needed a reliable, affordable courier service to enable its day-to-day operations. That’s where ILG comes in.

“It was essential for us to find an efficient distribution solution so we could keep cost to a minimum and reliability to a maximum. ILG provides exactly what we need, including safe storage, taking care of all the paperwork that would be very time-consuming for us and finding the best delivery routes, while giving us comprehensive feedback.”
Design and Production Assistant, ITF

The Story

Multiple Publications. Multiple Languages

ITF communicates with its members across the world through numerous publications printed in a variety of different languages. The distribution of these publications requires a lot of storage space, plus a full-time processing team with export knowledge to ensure all relevant customs paperwork is complete and the members get their publications on time.

ILG’s existing infrastructure and expert knowledge is ideally positioned to tackle this task, handling everything from filling out customs paperwork to finding the right courier and delivery route to minimise costs.

The Results

Collection, Repackaging, Distribution

ITF now has a complete end-to-end solution for all its publication requirements. ILG manages the whole process, from collection from the printers and coordination of the repackaging to the distribution of all publications across the world, using a range of worldwide shipping options from our extensive courier network.

The Best Routing Globally

Substantial cost savings have been achieved by taking advantage of ILG’s ability to select the most suitable, specialist and cost-effective routing option for each destination. ITF receives regular updates and reporting of the progress of each project and this has saved precious working hours, which it can use to focus on its core business, knowing that our dedicated customer service team is doing the heavy lifting behind the scenes.

For more information about ITF, visit