Working with a Fulfilment or Logistics Consultant?
ILG: the Order Fulfilment Specialists
Whether you’re outsourcing fulfilment for the first time, or thinking of changing your fulfilment provider, it pays to talk to ILG. Fulfilment consultants recommend us to their clients because our expertise, technology and facilities are geared to ensure healthy, long-term business development for e-commerce brands.
Experts in E-Commerce and Retail Fulfilment
We take care of every fulfilment channel. So, whether you sell via your website, social media or High Street retail, we give your customers an exceptional purchase experience and deliver your brand promise. We offer a range of personalisation, gift-wrapping and returns services. And our scalable services are designed to flex with demand and grow as you grow.
We’re also award winners in our industry, winning UKWA’s Logistics Service Provider of the Year in 2022, and Excellence in Customer Service in 2023.
We partner with some of the brightest starts in e-commerce
Growing with Trinny London
From its 2017 launch until the present day, Trinny London has partnered with ILG for its e-commerce and retail fulfilment needs. Between Oct 2017 and Nov 2020, Trinny London grew from a 3-employee start-up to a global beauty phenomenon and saw monthly e-comm order volumes increase more than 20-fold.
“ILG has been an invaluable partner from day one. They’ve been completely proactive and reliable, which has enabled us to focus on growing the business.”
Trinny Woodall, Trinny London
Read our full storyTrusted by fulfilment consultants and brands,
in equal measure
Whilst we enjoy direct relationships with the majority of our clients, as we find this leads to a close and collaborative relationship from day one, we also have positive long-standing partnerships with many fulfilment consultants. One example is Vibe Partners, specialist beauty and wellness incubator and operator that builds and commercialises future brands.
‘When building and commercialising future brands, I rely on trusted partner specialists to help support my clients as they climb their growth curve. Having worked with ILG on and off since 2013, I have full confidence in their ability to deliver industry-best e-commerce fulfilment to brands at every stage of their development, from fledgling startup to global industry leaders.’
Noelle Shine, CEO Vibe Partners
UKWA Logistics Service Provider of the Year 2022
ILG is a certified organic fulfilment provider
ILG is CEW’s fulfilment and delivery partner
About ILG
Founded in 1990, ILG is a market leader in outsourced order fulfilment and delivery. With the latest technology, state-of-the-art facilities and expert, highly trained staff, we specialise in retail and e-commerce fulfilment. We employ over 500 people across 11 warehouses in the UK and EU and serve over 350 customers worldwide, from fast-growth e-commerce businesses to high-profile retail brands. As part of Yusen Logistics, we offer global air, road and sea freight services.
Find out moreWhat does a Fulfilment or Logistics Consultant do?
Fulfilment consultants match businesses with 3PLs based on their requirements. As well as making sure that your logistics partner is equipped to deal with your product range and the scale of your operations, a good cultural fit is important to ensure a strong and long-term partnership.
A logistics consultant will assess your existing distribution set-up and recommend areas that can be optimised to ensure efficient warehousing and delivery at every stage. They will also look to the future, to ensure you work with a 3PL that has the capacity to grow as your business grows, with scalability and flexibility built into their own approach.
That’s why ILG are a popular choice for fulfilment and logistics consultants: they know that we use industry-leading technology to ensure high pick-level accuracy and accurate inventory data, backed up by a multiple award-winning team.
Enquire about our Award-Winning services
Prefer to call us? Speak to our Specialist Team today. Find out more about the benefits of outsourcing your product fulfilment to ILG.
0344 264 8000
Lines are open Monday – Friday 09.00 to 18.00
Your Details
Follow Us
🚀 Exciting times ahead! 🚀…
🚀 Exciting times ahead! 🚀 Take a sneak peek behind the scenes of our brand new, state-of-the-art warehouse on the Brackmills Industrial Estate in Northampton! We’re still in the process of adding the finishing touches, but you can already see how impressive this facility is: 📍Central UK location 📈180,000 square feet 🌍Net-carbon-zero #Fulfilment #WeAreILG #NewWarehouse
https://www.instagram.com/reel/C92av3wyLy0/
Choosing the right 3PL partner is crucial for…
Choosing the right 3PL partner is crucial for growing jewellery e-commerce brands. With the UK market set to grow by 7.8% by 2028, a reliable partner should offer high-quality, scalable fulfilment services, including personalisation, gift wrapping, and efficient returns management. 📈💍 Learn the top five things to consider when selecting your jewellery fulfilment partner on the blog in our bio! 📦✨ #Ecommerce #Jewellery #3PL #Fulfilment
https://www.instagram.com/p/C9zLPfGoLVX/
🌿 Celebrating ESG Month at ILG! 🌍…
🌿 Celebrating ESG Month at ILG! 🌍 We recently celebrated ‘ESG Month’! With sustainability being one of our core strategic pillars, engaging our staff in our journey to net-zero by 2030 is key. During June we were also highlighting social initiatives, from volunteering and charity donations to celebrating Pride. Let’s make 2024 our most impactful year yet! Read more on the link in our bio. 💚💙 #ESGMonth #Sustainability #NetZero2030 #ILG #WeAreILG #Pride2024 #Volunteer
https://www.instagram.com/p/C9j6xxLqJnT/
We are thrilled to announce that we have been…
We are thrilled to announce that we have been named a finalist for Best Logistics Solution in the 2024 @beautymatterofficial NEXT Awards. This recognition is a testament to our dedication to innovation, excellence, and leadership within the beauty industry. The BeautyMatter NEXT Awards recognise businesses that are raising the bar and defining the future from the largest multinationals to high-growth indies and from brands to suppliers NEXT creates a space to highlight everyone involved in the beauty value chain responsible for bringing brands, products, and services to life for consumers around the globe. #BMNEXT2024 #NEXTAwards #Beautylogistics #WeAreILG #Awards
https://www.instagram.com/p/C9hL8ytoRXP/
It’s just over four months until Cyber Weekend…
It’s just over four months until Cyber Weekend 2024! To get you ready, we’ve launched our Peak Hub, packed with insights and practical tips. From optimising your checkout process to enhancing delivery services and refining post-sale support, We’ve got everything you need to know on the link in our bio! #Peak2024 #BlackFriday #Fulfilment #EcommerceTips
https://www.instagram.com/p/C9ehnROIWxp/
Last month, we had the pleasure of hosting…
Last month, we had the pleasure of hosting students from Woodfield School at one of our ILG sites! 🌟 We’re passionate about partnering with local charities and schools to empower young individuals with learning difficulties and support their journey into employment. The day was packed with fun activities, a warehouse tour, and engaging discussions about the various roles and opportunities within the logistics industry. We had a wonderful time and were thrilled to hear the fantastic feedback from the school: “Thank you so much for such a lovely visit. The students have been buzzing since we saw you. They got so much from the trip and many of them have said they would love to work at ILG!” 🏢✨ #CommunitySupport #Empowerment #FutureWorkforce #ILG
https://www.instagram.com/p/C9R6FNJMB32/
To delve deeper into the fascinating world of…
To delve deeper into the fascinating world of bees, we recently held a bee workshop at Yusen Logistics Frankfurt Airport facility. Under the expert guidance of our beekeeper, Reimund Saffian, our team gained invaluable insights. Here are some key takeaways: 📚 In-Depth Bee Education: Our beekeeper explained the essential role bees play in our environment and their significant impact on human life. We learned how crucial they are for pollination and biodiversity. 📜 Historical Insights: We journeyed through the history of beekeeping, from ancient times to the present, understanding how human interaction with bees has evolved. 🐝 Bee Behaviour: It was surprising to discover how calm and gentle bees can be, yet also how they can fiercely protect their hives when necessary. 🍯 Beyond Honey: Honeybees are incredible producers of not only honey but also wax and propolis, each with its unique benefits and uses. 🛠️ Beekeeping Tools: We explored the various tools used by beekeepers for managing hives and harvesting honey, gaining a hands-on understanding of the beekeeping process. A big thank you to Alvéole and our beekeeper Reimund Saffian for making this workshop both educational and engaging. #BeekeepingWorkshop #Sustainability #UrbanBiodiversity #LocalHoney
https://www.instagram.com/p/C9PhPNlMo2J/
Battling E-Commerce Basket Abandonment in a…
Battling E-Commerce Basket Abandonment in a Zero-Tolerance Era In today’s volatile retail landscape, UK retailers are losing a staggering £34.4 billion annually to e-commerce basket abandonment – an increase of £2.9 billion on 2023. If you’re tired of missing out on potential sales revenue due to abandoned online purchases, the new 2024 Basket Abandonment Report – published by @gfsdeliver – provides essential insights and underscores the critical need to address consumer expectations head-on.
https://www.instagram.com/p/C9M8l4koVu1/
ILG was proud to be category sponsors of the…
ILG was proud to be category sponsors of the Global Player – Export Business of the Year Award at last Friday’s 2024 Sussex Chamber Awards at the DoubleTree by Hilton Brighton Metropole Hotel. The evening was a spectacular celebration of the best in Sussex business, and we were delighted to visit and learn about the global reach of so many highly successful local companies as part of the judging process. Huge congratulations to all the award winners and finalists, especially to @scarecrowgroup who were highly deserved winners of the Global Player Award. Many thanks to Sussex Chamber of Commerce for organising such an inspiring event! #WeAreILG
https://www.instagram.com/p/C88-UnIM90H/
Congratulations to ILG’s Helen Nichols, who was…
Congratulations to ILG’s Helen Nichols, who was a finalist for the Sustainability Champion Award at last week’s @everywomanuk in Transport & Logistics Awards 2024. Well done to all the amazing achievers and winners who were celebrated at the glittering event on June 27th at the Park Plaza London Riverbank Hotel. The awards were a showcase of many of the industry’s most inspiring women and we are hugely proud of Helen for her unique contribution to ILG and her well-deserved selection as an awards finalist. Huge thanks to everywoman and all other contributors and finalists for making the awards such an inspiring experience. Looking forward to 2025! #weareilg
https://www.instagram.com/p/C8688xiod4L/