Looking for a Fulfilment or Logistics Consultant?
ILG: the Order Fulfilment Specialists
Whether you’re outsourcing fulfilment for the first time, or thinking of changing your fulfilment provider, it pays to talk to ILG. Fulfilment consultants recommend us to their clients because our expertise, technology and facilities are geared to ensure healthy, long-term business development for e-commerce brands.
Experts in E-Commerce and Retail Fulfilment
We take care of every fulfilment channel. So, whether you sell via your website, social media or High Street retail, we give your customers an exceptional purchase experience and deliver your brand promise. We offer a range of personalisation, gift-wrapping and returns services. And our scalable services are designed to flex with demand and grow as you grow.
We’re also award winners in our industry, winning UKWA’s Logistics Service Provider of the Year in 2022, and Excellence in Customer Service in 2023.
We partner with some of the brightest starts in e-commerce
Growing with Trinny London
From its 2017 launch until the present day, Trinny London has partnered with ILG for its e-commerce and retail fulfilment needs. Between Oct 2017 and Nov 2020, Trinny London grew from a 3-employee start-up to a global beauty phenomenon and saw monthly e-comm order volumes increase more than 20-fold.
“ILG has been an invaluable partner from day one. They’ve been completely proactive and reliable, which has enabled us to focus on growing the business.”
Trinny Woodall, Trinny London
Read our full storyTrusted by fulfilment consultants and brands,
in equal measure
Whilst we enjoy direct relationships with the majority of our clients, as we find this leads to a close and collaborative relationship from day one, we also have positive long-standing partnerships with many fulfilment consultants. One example is Vibe Partners, specialist beauty and wellness incubator and operator that builds and commercialises future brands.
‘When building and commercialising future brands, I rely on trusted partner specialists to help support my clients as they climb their growth curve. Having worked with ILG on and off since 2013, I have full confidence in their ability to deliver industry-best e-commerce fulfilment to brands at every stage of their development, from fledgling startup to global industry leaders.’
Noelle Shine, CEO Vibe Partners
UKWA Logistics Service Provider of the Year 2022
ILG is a certified organic fulfilment provider
ILG is CEW’s fulfilment and delivery partner
About ILG
Founded in 1990, ILG is a market leader in outsourced order fulfilment and delivery. With the latest technology, state-of-the-art facilities and expert, highly trained staff, we specialise in retail and e-commerce fulfilment. We employ over 500 people across 11 warehouses in the UK and EU and serve over 350 customers worldwide, from fast-growth e-commerce businesses to high-profile retail brands. As part of Yusen Logistics, we offer global air, road and sea freight services.
Find out moreWhat does a Fulfilment or Logistics Consultant do?
Fulfilment consultants match businesses with 3PLs based on their requirements. As well as making sure that your logistics partner is equipped to deal with your product range and the scale of your operations, a good cultural fit is important to ensure a strong and long-term partnership.
A logistics consultant will assess your existing distribution set-up and recommend areas that can be optimised to ensure efficient warehousing and delivery at every stage. They will also look to the future, to ensure you work with a 3PL that has the capacity to grow as your business grows, with scalability and flexibility built into their own approach.
That’s why ILG are a popular choice for fulfilment and logistics consultants: they know that we use industry-leading technology to ensure high pick-level accuracy and accurate inventory data, backed up by a multiple award-winning team.
Enquire about our Award-Winning services
Prefer to call us? Speak to our Specialist Team today. Find out more about the benefits of outsourcing your product fulfilment to ILG.
0344 264 8000
Lines are open Monday – Friday 09.00 to 18.00
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Meet our Team!…
Meet our Team! Alicja Prusicka, Customer Service Executive “The main thing I like about ILG is that we train people, give them opportunities, and help them develop so they can continue to succeed. ILG has a track record of developing new employees quickly and getting them to a high performing standard by learning on the job.” Read more about Alicja’s career journey at ILG on the link in our bio! #WeAreILG #customerservice #fulfilment
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From haircare, perfume, make-up, male grooming and…
From haircare, perfume, make-up, male grooming and skincare, American adult consumers use up to 12 cosmetic items each day, with some products containing as many as 112 unique ingredients*. Now, in a transformative move, the United States Food and Drug Administration (FDA) is set to implement significant modifications to cosmetic regulations, marking a new era for beauty brands operating in the US market. With the deadline less than one month away, read our overview of the regulation changes and implications, who is affected and the actions you can take to ensure compliance. Read more on the link in our bio!
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Our Biggest Black Friday Weekend Ever!…
Our Biggest Black Friday Weekend Ever! We are thrilled to announce that we’ve just wrapped up an extraordinary BFCM weekend, setting yet another record with 188,694 orders successfully shipped! A heartfelt thank you goes out to our exceptional staff for their hard work, dedication, and seamless execution. We also extend our warmest congratulations to our esteemed customers for achieving Black Friday success. Here’s to the rest of this year’s Peak! #WeAreILG #fulfilment #ecommerce #blackfriday #cybermonday
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We were thrilled to sponsor the prestigious CEW…
We were thrilled to sponsor the prestigious CEW Achiever Awards last night! A huge congratulations to all the award winners, especially our valued clients. We had a fabulous night celebrating with the best in the beauty industry! #CEW #awardwinners #fulfilment #beauty
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Tips for the perfect Peak. Advice from ILG…
Tips for the perfect Peak. Advice from ILG Managing Director Tom Ashley on how e-commerce brands can get the most from Black Friday… #blackfriday
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Meet our Team!…
Meet our Team! Bakeerthana Mohankumar Rajah, HR & Payroll Administrator “I have had a lot of training since I started, as I came in with no background in HR, I was shown everything from scratch. When I started, a member of the team in charge of training and was always there whenever I had any questions and needed help with new tasks” Read more about Bakeerthana’s career journey at ILG on the link in our bio!
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From 1st November this year, DHL increased its…
From 1st November this year, DHL increased its prices to ILG and its other sales partners, all of whom use its network to distribute on behalf of their customers. Read more on our blog in the link in our bio about better carriage options for businesses following DHL price rises.
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Meet our Team! …
Meet our Team! Paul Langton, Health and Safety Advisor “The great thing about ILG is the opportunities you are given to improve, and we are always offered courses to help aid our progression. From Excellence in Customer Service to Time Management, and even Excel courses.” Read more about Paul’s career journey at ILG on the link in our bio!
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New Case Study! …
New Case Study! @arkskincare first approached ILG to help fulfil orders secured by its travelling sales team, selling directly to consumers and salons. As the business evolved towards a more conventional e-commerce model, the brand also began to receive more and more publicity along with celebrity endorsements, and so the required fulfilment capacity rapidly grew.
https://www.instagram.com/p/CzqxxdSN7lM/
Worldwide, the beauty industry continues to see…
Worldwide, the beauty industry continues to see strong annual growth – a trend set to continue with analysts predicting 6% year on year growth between now and 2027. Read more in our blog on the link in our bio about how to scale your beauty brand with a 3PL!
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