
Working with a Fulfilment or Logistics Consultant?
ILG: the Order Fulfilment Specialists
Whether you’re outsourcing fulfilment for the first time, or thinking of changing your fulfilment provider, it pays to talk to ILG. Fulfilment consultants recommend us to their clients because our expertise, technology and facilities are geared to ensure healthy, long-term business development for e-commerce brands.
Experts in E-Commerce and Retail Fulfilment
We take care of every fulfilment channel. So, whether you sell via your website, social media or High Street retail, we give your customers an exceptional purchase experience and deliver your brand promise. We offer a range of personalisation, gift-wrapping and returns services. And our scalable services are designed to flex with demand and grow as you grow.
We’re also award winners in our industry, winning UKWA’s Logistics Service Provider of the Year in 2022, and Excellence in Customer Service in 2023.
We partner with some of the brightest starts in e-commerce









Growing with Trinny London
From its 2017 launch until the present day, Trinny London has partnered with ILG for its e-commerce and retail fulfilment needs. Between Oct 2017 and Nov 2020, Trinny London grew from a 3-employee start-up to a global beauty phenomenon and saw monthly e-comm order volumes increase more than 20-fold.
“ILG has been an invaluable partner from day one. They’ve been completely proactive and reliable, which has enabled us to focus on growing the business.”
Trinny Woodall, Trinny London
Read our full storyTrusted by fulfilment consultants and brands,
in equal measure
Whilst we enjoy direct relationships with the majority of our clients, as we find this leads to a close and collaborative relationship from day one, we also have positive long-standing partnerships with many fulfilment consultants. One example is Vibe Partners, specialist beauty and wellness incubator and operator that builds and commercialises future brands.
‘When building and commercialising future brands, I rely on trusted partner specialists to help support my clients as they climb their growth curve. Having worked with ILG on and off since 2013, I have full confidence in their ability to deliver industry-best e-commerce fulfilment to brands at every stage of their development, from fledgling startup to global industry leaders.’
Noelle Shine, CEO, Beauty Vibe
About ILG
Founded in 1990, ILG is a market leader in outsourced order fulfilment and delivery. With the latest technology, state-of-the-art facilities and expert, highly trained staff, we specialise in retail and e-commerce fulfilment. We employ over 500 people across 12 warehouses in the UK and EU and serve over 350 customers worldwide, from fast-growth e-commerce businesses to high-profile retail brands. As part of Yusen Logistics, we offer global air, road and sea freight services.
Find out moreWhat does a Fulfilment or Logistics Consultant do?
Fulfilment consultants match businesses with 3PLs based on their requirements. As well as making sure that your logistics partner is equipped to deal with your product range and the scale of your operations, a good cultural fit is important to ensure a strong and long-term partnership.
A logistics consultant will assess your existing distribution set-up and recommend areas that can be optimised to ensure efficient warehousing and delivery at every stage. They will also look to the future, to ensure you work with a 3PL that has the capacity to grow as your business grows, with scalability and flexibility built into their own approach.
That’s why ILG are a popular choice for fulfilment and logistics consultants: they know that we use industry-leading technology to ensure high pick-level accuracy and accurate inventory data, backed up by a multiple award-winning team.
Enquire about our Award-Winning services
Prefer to call us? Speak to our Specialist Team today. Find out more about the benefits of outsourcing your product fulfilment to ILG.
0344 264 8000
Lines are open Monday – Friday 09.00 to 18.00
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Last week, we were proud to sponsor and attend the @Cew_UK Beauty Awards 2025! It was a fabulous evening celebrating the best of beauty and we want to congratulate all of the finalists and winners on their amazing achievements.🏆🌟 Thanks to the CEW team for a wonderful evening!💙 Find the full list of winners on the CEW website. #CEW #2025CEWBeautyAwards #ILG
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📦💬 “Being able to meet the people behind…
📦💬 “Being able to meet the people behind all the efforts that go into getting products to our customers, it’s been so great, and they’re an extension to our team.” We caught up with @lemonfuller, CEO of @lemonadedolls Dolls, right where their products are picked, packed and shipped to talk about growing a purpose-driven brand, staying true to your mission and how ILG helps make it happen. From fulfilment to sustainable packaging, it’s more than logistics — it’s a true and fruitful partnership. 🍋🍋🍋 👉Hear Lemon’s advice to all brands, new and old, on why choosing the right partner can make all the difference and why sustainability is always a must. #ILG #LemonadeDolls #Lingerie #BrandPartnership #SustainableGrowth #BehindTheScenes
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