Browse our Stories
Discover how ILG’s years of logistics know-how and problem-solving, combined with close partnerships with global carriers, keep our customers’ orders and deliveries on track. Explore a cross-section of our fulfilment and delivery stories.
Fulfilment Stories
Netherlands-based sustainable beauty brand Gisou brings traditional honey-infused hair and skincare formulations to thousands of customers in Europe and the US. Post-Brexit Gisou turned to ILG to set up a D2C fulfilment operation within the UK.
ARK Skincare’s business evolved towards a more conventional e-commerce model, and so the required fulfilment capacity rapidly grew.
Bordelle’s high-quality concept in women’s experimental lingerie made an instant impact. Their major growth and international expansion means they needed a reliable fulfilment partner they could trust.
From its roots as a lockdown startup to its blossoming into a beauty brand of international repute, VIEVE has worked hand in hand with ILG in recent years to fuel its growth predominantly across the UK, Ireland and USA.
Charlotte Tilbury is a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success.
Loved worldwide for its stripy and stylish range of beachwear and accessories, in 2020 Dock & Bay (Certified B Corp) chose ILG as its fulfilment partner for the UK and EU. Despite the obstacles of Brexit and Covid-19, ILG went on to help fuel the brand’s phenomenal growth and diversification, both in the UK and wider European markets.
Jones Road Beauty was created by US celebrity make-up artist and entrepreneur Bobbi Brown. ILG is helping Jones Road Beauty meet growing demand for its iconic beauty products in the UK, both online and in-store.
Working with ILG enables ethical children’s clothing brand, Little Green Radicals, to focus on growth through e-commerce, wholesale and flash sales.
MALIN+GOETZ first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare. By partnering with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale.
Baby and toddler retailer MORI partnered with ILG to expand their fulfilment capabilities, enabling them to deliver highly personalised orders to meet growing demand.
Self-Portrait fashion label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop. ILG handles fulfilment across Self-Portrait’s channels, delivering a holistic brand experience wherever their luxurious products are sold.
Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop. Our fulfilment services enable them to delight every customer.
The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Partnering with them to manage their distribution network represented a major challenge, that ILG was more than prepared to tackle.
Founded in 2003 by Kathy Phillips, a former Vogue UK Beauty Director, This Works has established a significant presence in the beauty and wellness industry. With ILG, their reach is global.
Trinny London was a relatively new brand when its partnership with ILG first began. Together, we’ve helped grow the beauty brand with scalable fulfilment that met Trinny London at every touchpoint along its journey to success.
Delivery Stories
Bupa Global (formerly Bupa International) is a leading healthcare group, with a demanding list of services and facilities across the world, all of which require robust and reliable courier services.
City & Guilds develops programmes of learning, certification and assessment, reaching millions of people across the world. Here’s how ILG facilitates meeting the needs of those millions.
The International Transport Workers’ Federation (ITF) is a federation of around 700 transport workers’ unions. As a truly international business, ITF needed a reliable, affordable courier service to enable its day-to-day operations.
Nuvias is an award-winning, value-added, international distributor of IT products. With a strong reputation for establishing new vendors in the UK and Germany, they use ILG’s Global Import Courier service to enable their ongoing expansion.
Sunseeker builds world-class, luxury motor yachts, which it sells via a network of international distributors. ILG manages their global courier needs, giving them a reliable and cost-effective solution to their high-stakes delivery requirements.
The Cafe Racer’s stylish products are in high demand locally and internationally, and ILG is on-hand to facilitate their global courier needs, delivering an excellent standard to their customers.
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Insights
Keep up to date with the latest tips and articles >
How to Manage Your Stock with SKU Numbers: Best Practice Guide
If you’re an e-commerce business, efficient inventory management is essential – and one important part of this is understanding SKU numbers.
E-Book: A Conversation with Scamp & Dude
Discover how strategic 3PL partnerships drive omnichannel growth for fashion brands. Download the insights from Scamp & Dude and ILG at TheIndustry.fashion LIVE.
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Last week, we co-hosted an evening of conversation…
Last week, we co-hosted an evening of conversation and connection with @sweet.analytics, @theredtreetrt and @weareorean Held over dinner, the event brought together professionals from across the beauty industry – with no agenda, just the chance to share insights, challenges and experiences in an informal setting. It was great to connect with so many brands and companies including @charlottetilbury @philip_kingsley @theinkeylist @onlycurlslondon @champohaircare @iconic.london @theoriginalflatlayco and many more. Thank you to everyone who joined us — we’re looking forward to the next one! 💙 #ILG #Beauty #BluebirdChelsea #BeautyNetworking #LogisticsinBeauty
https://www.instagram.com/p/DMIfbqss_4y/
💜 Our Charity of the Year: Together for Short…
💜 Our Charity of the Year: Together for Short Lives 💜 Throughout June, the ILG team came together to raise over £23,000 through the sale of donated brand items – all in support of Together for Short Lives, our Charity of the Year – and so far, were off to an incredible start! Every pound raised helps seriously ill children and their families get the care and support they need. A huge thank you to our team, our brand partners and everyone who contributed.
https://www.instagram.com/p/DL96hhWoK2o/
E-book: A conversation with Scamp & Dude⚡…
E-book: A conversation with Scamp & Dude⚡ At @TheIndustryfashion LIVE: The Omnichannel Opportunity, Jo Tutchener Sharp, Scamp & Dude Founder and CEO, sat down with Sam Taylor, ILG Client Services Director, to discuss how a strong strategic partnership with a customer-centric third-party logistics provider (3PL) can help fuel omnichannel growth. Download our e-book from the link in our bio to read some of the day’s takeaway tips!
https://www.instagram.com/p/DL5QgrgMI4j/
Case Study! 💙…
Case Study! 💙 @CharlotteTilbury has an incredible portfolio of clients in the world of media and show-business, making it a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success. Read more about our journey with Charlotte Tilbury from the link in our bio! 💗💄
https://www.instagram.com/p/DLsHOm2sBbw/
Happy Canada Day from ILG! 🇨🇦…
Happy Canada Day from ILG! 🇨🇦 As we celebrate the spirit of Canada and our growing connection to Canadian businesses, we’re also looking ahead to how we can support your next big move. 📢 Join us on July 8 for a free 35-minute webinar: “Expand Your Business into the UK & EU with Confidence” Learn how ILG can simplify your global logistics and open new markets for you. Save yourself a spot by clicking the link in our bio!
https://www.instagram.com/p/DLkdQOjK4sA/
🎙️Canadian brands thinking of expanding to…
🎙️Canadian brands thinking of expanding to the UK or EU? Meet the experts behind the webinar: Danny Ellard from @ilg_logistics and Liam Payne from @SimplyVAT have helped global brands break into the UK and EU – now they’re sharing their playbook. Expect real insights, practical advice, and zero fluff. 🗓️ 8th July | 11am ET Secure your spot and register from the link in our bio!
https://www.instagram.com/reel/DLZ5OFzSKLS/
Last week, we were proud to sponsor and attend the…
Last week, we were proud to sponsor and attend the @Cew_UK Beauty Awards 2025! It was a fabulous evening celebrating the best of beauty and we want to congratulate all of the finalists and winners on their amazing achievements.🏆🌟 Thanks to the CEW team for a wonderful evening!💙 Find the full list of winners on the CEW website. #CEW #2025CEWBeautyAwards #ILG
https://www.instagram.com/p/DLXppKJx2Qh/
Clean Air Day 🌱…
Clean Air Day 🌱 Last week, we stepped outside and swapped boardrooms for blue skies to mark Clean Air Day! At ILG, we’re always looking for ways to reduce our impact and boost wellbeing — and something as simple as a lunchtime walk is a reminder that small actions can lead to big change. Here’s to cleaner air and clearer minds. 🌍💡🌱 #CleanAirDay #Sustainability #TeamILG
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ILG has been named a finalist for ‘Best…
ILG has been named a finalist for ‘Best Logistics Solution’ at the @BeautyMatter 2025 Awards – for the third year in a row! 💙💄 We’re so pleased to be recognised for doing what we love — helping beauty brands deliver their products seamlessly to customers’ doors. A huge thank you to our incredible team, clients, and partners who make this possible every day. 🌟Read more about the nomination via the link in our bio. #BeautyMatterAwards #ILG #LogisticsWithCare #EcommerceFulfilment #BeautyLogistics #BMAwards2025
https://www.instagram.com/p/DLINZblsJIA/
Canadian brands thinking of expanding to the UK or…
Canadian brands thinking of expanding to the UK or EU? Join @ilg_logistics and @SimplyVAT for a fast-paced, practical webinar designed to help you scale internationally – without the usual headaches. ✅ UK + EU fulfilment made simple ✅ VAT compliance explained ✅ Real case study insights from Malin+Goetz 🗓️ 8th July | 11am ET 🎯 Free to attend – register via the link in our bio!
https://www.instagram.com/p/DLFVfZ6oSwc/