Preparing for Peak Season
At ILG we start peak season planning as early as possible. In the world of e-commerce, having a defined plan of action for your fulfilment ahead of time can make a real difference. Preparations begin as early as January, so our fulfilment experts have plenty of time to align our processes before order volumes climb in October.
Getting a headstart with your Golden Quarter fulfilment will ensure you’re in the perfect position for the busiest shopping period of the year.
Peak Planning: Advice and Support
Over the years we’ve worked through dozens of peaks. Use our tools, tips and industry-leading know-how to make your next peak more successful.
How to Increase Your Customer Retention Before, During and After Sales Peaks
When it comes to e-commerce, customer experience is key, especially during peak seasons. Find out how to keep customers coming back after peak seasons.
7 Tips for Maximising Success During Peak Season
With businesses across the nation preparing for the busier shopping period, now is the perfect time to refine your peak season planning. We’ve compiled a list of tips to maximise success during peak.
How to Prepare Your E-Commerce Business for Global Peaks
In the West, certain annual peaks are given for e-commerce but many countries have their own traditions, and preparing for these ahead of time will mean you can get the most benefit from these peaks.
Why Overstocking is Under-Performing
With supply chains in disarray and brands nervous of disappointing customers by running out of products, overstocking is now a global phenomenon.
How to Effectively Navigate E-Commerce Returns
Online shopping hasn’t just revolutionised the way customers buy; it’s also revolutionised the returns process.
Heading for a Recessional Peak?
Find out how an exceptional customer experience and building brand loyalty can help brands as purse strings of UK consumers tighten.
Stocking up for Black Friday? Is your 3PL Prepared?
In Parts 1 and 2 of this series on Black Friday 2021, we’ve looked at consumer behaviour and retailers’ attitudes in this year of disruption and unpredictability.
Twist or Stick? How Retailers are Approaching Black Friday Amid Huge Market Uncertainty
Since it landed in the UK in 2013 Black Friday has forced retailers to completely rethink the traditional Christmas shopping period and post-Christmas sales.
Why Client Service is Key to a Successful Fulfilment Partnership
Successful fulfilment is about more than just meeting orders at peak. Find out how client service can enhance the 3PL experience here.
Take Your E-Commerce Fulfilment Further
Preparing for peak is just the beginning. We help our customers achieve success with their own customers all year round, including during the busy peak period itself.
If you’re looking for a fulfilment partner who can meet the demands of your busiest season, you’ve come to the right place.
Got a question?
Looking for something else?
Explore our Peak Hub for everything you need to know about gearing up for the Golden Quarter – and beyond.
Summit the Peak Season with ILG
If you’re an e-commerce business, make sure you’re primed for this year’s peak. See how our fulfilment services can power your orders during peak and the rest of the year.
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🚀 Exciting times ahead! 🚀…
🚀 Exciting times ahead! 🚀 Take a sneak peek behind the scenes of our brand new, state-of-the-art warehouse on the Brackmills Industrial Estate in Northampton! We’re still in the process of adding the finishing touches, but you can already see how impressive this facility is: 📍Central UK location 📈180,000 square feet 🌍Net-carbon-zero #Fulfilment #WeAreILG #NewWarehouse
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Choosing the right 3PL partner is crucial for…
Choosing the right 3PL partner is crucial for growing jewellery e-commerce brands. With the UK market set to grow by 7.8% by 2028, a reliable partner should offer high-quality, scalable fulfilment services, including personalisation, gift wrapping, and efficient returns management. 📈💍 Learn the top five things to consider when selecting your jewellery fulfilment partner on the blog in our bio! 📦✨ #Ecommerce #Jewellery #3PL #Fulfilment
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🌿 Celebrating ESG Month at ILG! 🌍…
🌿 Celebrating ESG Month at ILG! 🌍 We recently celebrated ‘ESG Month’! With sustainability being one of our core strategic pillars, engaging our staff in our journey to net-zero by 2030 is key. During June we were also highlighting social initiatives, from volunteering and charity donations to celebrating Pride. Let’s make 2024 our most impactful year yet! Read more on the link in our bio. 💚💙 #ESGMonth #Sustainability #NetZero2030 #ILG #WeAreILG #Pride2024 #Volunteer
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We are thrilled to announce that we have been…
We are thrilled to announce that we have been named a finalist for Best Logistics Solution in the 2024 @beautymatterofficial NEXT Awards. This recognition is a testament to our dedication to innovation, excellence, and leadership within the beauty industry. The BeautyMatter NEXT Awards recognise businesses that are raising the bar and defining the future from the largest multinationals to high-growth indies and from brands to suppliers NEXT creates a space to highlight everyone involved in the beauty value chain responsible for bringing brands, products, and services to life for consumers around the globe. #BMNEXT2024 #NEXTAwards #Beautylogistics #WeAreILG #Awards
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It’s just over four months until Cyber Weekend…
It’s just over four months until Cyber Weekend 2024! To get you ready, we’ve launched our Peak Hub, packed with insights and practical tips. From optimising your checkout process to enhancing delivery services and refining post-sale support, We’ve got everything you need to know on the link in our bio! #Peak2024 #BlackFriday #Fulfilment #EcommerceTips
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Last month, we had the pleasure of hosting…
Last month, we had the pleasure of hosting students from Woodfield School at one of our ILG sites! 🌟 We’re passionate about partnering with local charities and schools to empower young individuals with learning difficulties and support their journey into employment. The day was packed with fun activities, a warehouse tour, and engaging discussions about the various roles and opportunities within the logistics industry. We had a wonderful time and were thrilled to hear the fantastic feedback from the school: “Thank you so much for such a lovely visit. The students have been buzzing since we saw you. They got so much from the trip and many of them have said they would love to work at ILG!” 🏢✨ #CommunitySupport #Empowerment #FutureWorkforce #ILG
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To delve deeper into the fascinating world of…
To delve deeper into the fascinating world of bees, we recently held a bee workshop at Yusen Logistics Frankfurt Airport facility. Under the expert guidance of our beekeeper, Reimund Saffian, our team gained invaluable insights. Here are some key takeaways: 📚 In-Depth Bee Education: Our beekeeper explained the essential role bees play in our environment and their significant impact on human life. We learned how crucial they are for pollination and biodiversity. 📜 Historical Insights: We journeyed through the history of beekeeping, from ancient times to the present, understanding how human interaction with bees has evolved. 🐝 Bee Behaviour: It was surprising to discover how calm and gentle bees can be, yet also how they can fiercely protect their hives when necessary. 🍯 Beyond Honey: Honeybees are incredible producers of not only honey but also wax and propolis, each with its unique benefits and uses. 🛠️ Beekeeping Tools: We explored the various tools used by beekeepers for managing hives and harvesting honey, gaining a hands-on understanding of the beekeeping process. A big thank you to Alvéole and our beekeeper Reimund Saffian for making this workshop both educational and engaging. #BeekeepingWorkshop #Sustainability #UrbanBiodiversity #LocalHoney
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Battling E-Commerce Basket Abandonment in a…
Battling E-Commerce Basket Abandonment in a Zero-Tolerance Era In today’s volatile retail landscape, UK retailers are losing a staggering £34.4 billion annually to e-commerce basket abandonment – an increase of £2.9 billion on 2023. If you’re tired of missing out on potential sales revenue due to abandoned online purchases, the new 2024 Basket Abandonment Report – published by @gfsdeliver – provides essential insights and underscores the critical need to address consumer expectations head-on.
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ILG was proud to be category sponsors of the…
ILG was proud to be category sponsors of the Global Player – Export Business of the Year Award at last Friday’s 2024 Sussex Chamber Awards at the DoubleTree by Hilton Brighton Metropole Hotel. The evening was a spectacular celebration of the best in Sussex business, and we were delighted to visit and learn about the global reach of so many highly successful local companies as part of the judging process. Huge congratulations to all the award winners and finalists, especially to @scarecrowgroup who were highly deserved winners of the Global Player Award. Many thanks to Sussex Chamber of Commerce for organising such an inspiring event! #WeAreILG
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Congratulations to ILG’s Helen Nichols, who was…
Congratulations to ILG’s Helen Nichols, who was a finalist for the Sustainability Champion Award at last week’s @everywomanuk in Transport & Logistics Awards 2024. Well done to all the amazing achievers and winners who were celebrated at the glittering event on June 27th at the Park Plaza London Riverbank Hotel. The awards were a showcase of many of the industry’s most inspiring women and we are hugely proud of Helen for her unique contribution to ILG and her well-deserved selection as an awards finalist. Huge thanks to everywoman and all other contributors and finalists for making the awards such an inspiring experience. Looking forward to 2025! #weareilg
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