Why ILG?

Whatever the fulfilment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfilment partner – we go the extra mile to ensure your success.

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Who We Are

We lead the market in high-quality order fulfilment that’s highly tailored to each of our customers. For us, your success is our success.

Our Story

For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfilment centres across the UK and Europe, we’re more than equipped to handle your fulfilment needs.

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Packing at Salfords warehouse ILG

Our Values

Our fulfilment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfilment as an extension of our customers’ brand identities.

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Client Stories

As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.

Charlotte Tilbury

“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”

Charlotte Tilbury order being packed in a fulfilment warehouse

MALIN+GOETZ

“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”

Awards & Accreditations

ILG has been recognised for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.

UKWA

Membership of the UK
Warehousing Association

Soil Association Organic

BIFA logo

Member of the British International
Freight Association

ISO 14001: 2015
Certificate Number: GB01998

Winner:
Excellence in Customer Service 2023
Winner:
Young Employee of The Year 2022
Winner:
Logistics Service Provider of The Year 2022

What Makes ILG Different?

Sustainability

We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfilment centres to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.

Sustainability at ILG >

Technology

Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfilment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfilment in the hands of the experts.

Our Technology >

Our People

Our team is your team.  Your own Account Manager ensures every aspect of your fulfilment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.

Our People >

Hear it Directly from Our Experts

Still wondering if we’d be a good fit?

Contact us today to chat directly with our fulfilment experts, who can answer any questions you may have.

Alternatively, find out more about us or read our FAQs.

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