Browse our Stories
Discover how ILG’s years of logistics know-how and problem-solving, combined with close partnerships with global carriers, keep our customers’ orders and deliveries on track. Explore a cross-section of our fulfilment and delivery stories.
Fulfilment Stories
Netherlands-based sustainable beauty brand Gisou brings traditional honey-infused hair and skincare formulations to thousands of customers in Europe and the US. Post-Brexit Gisou turned to ILG to set up a D2C fulfilment operation within the UK.
ARK Skincare’s business evolved towards a more conventional e-commerce model, and so the required fulfilment capacity rapidly grew.
Bordelle’s high-quality concept in women’s experimental lingerie made an instant impact. Their major growth and international expansion means they needed a reliable fulfilment partner they could trust.
From its roots as a lockdown startup to its blossoming into a beauty brand of international repute, VIEVE has worked hand in hand with ILG in recent years to fuel its growth predominantly across the UK, Ireland and USA.
Charlotte Tilbury is a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success.
Loved worldwide for its stripy and stylish range of beachwear and accessories, in 2020 Dock & Bay (Certified B Corp) chose ILG as its fulfilment partner for the UK and EU. Despite the obstacles of Brexit and Covid-19, ILG went on to help fuel the brand’s phenomenal growth and diversification, both in the UK and wider European markets.
Jones Road Beauty was created by US celebrity make-up artist and entrepreneur Bobbi Brown. ILG is helping Jones Road Beauty meet growing demand for its iconic beauty products in the UK, both online and in-store.
Working with ILG enables ethical children’s clothing brand, Little Green Radicals, to focus on growth through e-commerce, wholesale and flash sales.
MALIN+GOETZ first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare. By partnering with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale.
Baby and toddler retailer MORI partnered with ILG to expand their fulfilment capabilities, enabling them to deliver highly personalised orders to meet growing demand.
Self-Portrait fashion label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop. ILG handles fulfilment across Self-Portrait’s channels, delivering a holistic brand experience wherever their luxurious products are sold.
Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop. Our fulfilment services enable them to delight every customer.
The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Partnering with them to manage their distribution network represented a major challenge, that ILG was more than prepared to tackle.
Founded in 2003 by Kathy Phillips, a former Vogue UK Beauty Director, This Works has established a significant presence in the beauty and wellness industry. With ILG, their reach is global.
Trinny London was a relatively new brand when its partnership with ILG first began. Together, we’ve helped grow the beauty brand with scalable fulfilment that met Trinny London at every touchpoint along its journey to success.
Delivery Stories
Bupa Global (formerly Bupa International) is a leading healthcare group, with a demanding list of services and facilities across the world, all of which require robust and reliable courier services.
City & Guilds develops programmes of learning, certification and assessment, reaching millions of people across the world. Here’s how ILG facilitates meeting the needs of those millions.
The International Transport Workers’ Federation (ITF) is a federation of around 700 transport workers’ unions. As a truly international business, ITF needed a reliable, affordable courier service to enable its day-to-day operations.
Nuvias is an award-winning, value-added, international distributor of IT products. With a strong reputation for establishing new vendors in the UK and Germany, they use ILG’s Global Import Courier service to enable their ongoing expansion.
Sunseeker builds world-class, luxury motor yachts, which it sells via a network of international distributors. ILG manages their global courier needs, giving them a reliable and cost-effective solution to their high-stakes delivery requirements.
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Poland = your gateway for cost-efficient EU…
Poland = your gateway for cost-efficient EU growth. Cross-border sales don’t have to mean slow shipping, messy returns and VAT headaches. With Poland as your hub, you can cut costs, speed up delivery, and expand across mainland Europe with confidence. Join SimplyVAT’s Liam Payne & ILG’s Sam Taylor for a free webinar: Maximising Poland for Speedy Cross-Border Growth 🗓 7 October 2025 | 3pm BST 👉 Register from the link in our bio #Ecommerce #Logistics #CrossBorder #VAT #Poland #DTCGrowth
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Indie brand on the rise? Thinking about…
Indie brand on the rise? Thinking about outsourcing fulfilment for the first time? 📦🚚 It’s a big step – but the right time and the right partner can save you money, time and stress. Here’s a quick checklist to help you spot if you’re ready and how to pick a partner built for scale. Save this for later!✨ #IndieBrands #SmallBusinessGrowth #ILG #Fulfilment
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To launch Sustainable September, we celebrated…
To launch Sustainable September, we celebrated Green Day with our team coming together in their best green outfits! 🌿💚 Sustainability is at the heart of what we do, and we’re committed to reducing our environmental footprint – whether that’s through renewable energy, sustainable materials, minimising waste, increasing recycling or pushing ourselves with ambitious green goals.
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✨ Part 1: Behind the Partnership ✨…
✨ Part 1: Behind the Partnership ✨ We sat down with Kate Collington, Head of Operations at @Scampanddude, to talk about their growth journey since partnering with ILG. 🚀 From scaling smoothly to reaching more customers than ever before, Kate shares how our logistics support has played a key role in their success. Watch this space for Parts 2 and 3 of our Q&A series 👀 #ILGLogistics #ScampAndDude #PartnershipInAction #GrowthJourney
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From one van to a global network!📦🌍 …
From one van to a global network!📦🌍 What started as a small operation has grown into a business that connects brands and customers across the world! In the latest issue of Transportation & Logistics International Magazine, Our CEO Tom Ashley reflects on ILG’s journey, the values that shaped our growth and the vision driving our future. This feature is a testament to the hard work of our team and we’re proud to share ILG’s story with the industry we’re passionate about. Read the full article from the link in our bio 🌟
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Big THANK YOU to all of our sponsors that helped…
Big THANK YOU to all of our sponsors that helped the Three Peaks challenge possible. Your generosity and encouragement helped keep our team going every step of the way! From the logos on our hats 🧢 to the encouragement behind the scenes, every contribution was just as important in helping us reach the top. Thank you for being part of this challenge with us! 🙌 Transportation, Shipping, & Logistics at Amazon, Landmark Global, @Swap.commerce, Transvalair UK Ltd, @Starlinksglobal, @scampanddude, Oban International @iconic.london, @grundonrecycle, @cew_uk, @Togetherforshortlives, @Skynet_expressng, @Extechcloud, @Scarecrowgroup and Russell Barclay – We can thank you all enough! 💙 There’s still time to donate to our charity of the year by clicking the link in our bio.
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🚢 FCL vs LCL Shipping — which one is right…
🚢 FCL vs LCL Shipping — which one is right for your international freight? 🌍 Whether you’re shipping a full container or sharing space, understanding the difference can save you time, money, and stress. 🙌 We’ve broken it all down in our latest blog article so you can make the best choice for your business. 👉 Tap the link in bio to read more! #GlobalShipping #LogisticsMadeSimple #FreightForwarding
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Yesterday we had the pleasure of showing our good…
Yesterday we had the pleasure of showing our good friend Paivi, a TikTok Shop & Social Commerce expert, around our Salfords warehouse. Always a great opportunity to connect, share ideas, and showcase what we do best at ILG. We’re grateful for such strong connections that help us grow together! 💙🌟
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They did it! 🎖️🎉…
They did it! 🎖️🎉 After months of training and build-up, the ILGFS team officially completed the Three Peaks Challenge on Sunday – all in 24 hours. From Ben Nevis to Scafell Pike to Snowdon, they kept going through sore legs, little sleep and unpredictable weather and still conquered all three peaks. 💪 The determination, resilience and incredible teamwork made this achievement possible and we couldn’t be prouder! You can still support our fundraising by donating to our charity, @togetherforshortlives, every contribution makes a difference. Donation link in bio💙 #ILGThreePeaks #TeamILGFS #ChallengeCompleted
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They’re off! ✈️ …
They’re off! ✈️ Our amazing team is setting out today on the Three Peaks Challenge in support of @togetherforshortlives 💜 Wishing them strength, teamwork and plenty of snacks along the way – and if you’d like to show your support, you can donate here from the link in our bio We’re so proud of you all! 💪💙 #ThreePeaksChallenge #TogetherForShortLives #ILG
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