
Many Happy Returns for Less
Ease the burden and cost of returns, speed the journey to resale and give your customers an exceptional returns experience, all with one simple integration.
Cut the Cost of Returns
Save money and time on managing returns with dynamic options for your customers to exchange or cross-purchase. And they can choose fully paid, part-funded or free returns. It all adds up to easier processing of customer refunds and faster return to stock for resale.
- 200+ returns options in 195 countries
- 320,000 global drop-off locations
- Localised in 35 languages
- Electronic customs declarations for duty relief

Control Your Global Returns
Get a clear single view of all your returns data and inventory. See in an instant what’s being returned, why and when. Our returns solution gives you real-time 20:20 vision for greater control and speedier, more efficient handling back at the fulfilment centre.
Find Out How to Effectively NavigateE-Commerce Returns
Easy & Affordable to Deploy
With an affordable flat monthly fee and minimal upfront investment, our returns solution will quickly streamline your returns management and pay its way. And we make integration easy via API or certified connectors with all leading e-commerce platforms.
Read Our Fashion Customer StoriesKey Business Benefits?
- Cut the burden and cost of returns
- More visibility and faster returns
- Seamless, branded returns experience for your customers
- No more manual data entry
- Paperless returns optimised for desktop, mobile and tablet
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💙This weekend, we gathered at the stunning East…
💙This weekend, we gathered at the stunning East Sussex National for the annual ILG Awards — a special night dedicated to celebrating our amazing colleagues and teams across the business. From standout departments to inspiring individuals, the evening was full of well-deserved recognition and memorable moments.🌟 Curious to see who took home the wins? Head to the link in our bio to find out!🏆 #ILGAwards #TeamILG #CelebratingSuccess #CompanyCulture #ProudMoment
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We caught up with Rich Pleeth, co-founder of Fin -…
We caught up with Rich Pleeth, co-founder of Fin – our new sustainable delivery partner @findelivers – to ask a few key questions about their mission, purpose and what makes them stand out in the world of smart, sustainable logistics. Would you make the switch to e-cargo bike deliveries? Let us know 👇 #ILG #FinLogistics #GreenDelivery #Sustainability #LastMile
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ILG Charity of the Year 💙…
ILG Charity of the Year 💙 From the start of April, we’re proud to be supporting @togetherforshortlives – a charity helping seriously ill children and their families across the UK. We can’t wait to get involved, raise vital funds, and show our support throughout the year. Stay tuned for updates on how our team will be making a difference – and if you’d like to learn more or donate, visit the link in our bio 💙 #CharityOfTheYear #TogetherForShortLives #ILGCares
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Our latest Beauty Vibe panel? A total vibe.✨…
Our latest Beauty Vibe panel? A total vibe.✨ From bold insights to brilliant minds, the room was buzzing! Stay tuned for our upcoming highlight episodes, packed with punchy takeaways straight from the sharpest voices in beauty, on: 🚀 Navigating Boom & Complexity 🤝 Navigating Customer & Content 📦 Navigating Distribution & Operations Coming soon! #BeautyVibe #BeautyIndustry #BeautyGrowth #NavigatingGrowth
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Happy Earth Day! 🌍…
Happy Earth Day! 🌍 We’re proud to share a few of our recent sustainability wins—because every step towards a greener future counts. 🌱 #EarthDay2025 #SustainableLogistics #ILG
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🛒 £38 billion!…
🛒 £38 billion! That’s how much was lost at checkout in 2024 from abandoned carts. 24% of purchases dropped off at the final stage. And for 66% of frequent shoppers, poor delivery options are the dealbreaker. It’s not just about what you sell. It’s how you deliver. 📦 👉 Is your delivery experience costing you sales? Click the link in our bio to read more about global multi-carrier delivery solutions!
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Come to London with us for our fourth Beauty Vibe…
Come to London with us for our fourth Beauty Vibe x ILG panel event “Navigating your Growth Route” 💙 #BeautyVibe #BeautyEvent #TransportMuseum #ILG
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We had the pleasure of supporting @gisou on their…
We had the pleasure of supporting @gisou on their stunning pop-up last week! – and what a launch its been! With queues from 4am to nearly selling out in the first weekend!💛 It’s safe to say it was a big hit!🎉 Massive thanks to everyone who made it happen! This event is available until the 29th of April so make sure you head down to Harrods to have a look! 👀 “We truly couldn’t have done it without your dedication and effort. Thank you once again for helping us make this happen!” – Supply Chain Specialist, Gisou #popupretail #gisou #harrodspopup #happycustomer #beautyfulfilment Check out the event from the link in our bio!💙
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Canadian business leaders, what’s next for your…
Canadian business leaders, what’s next for your brand? If you’re a Canadian business leader, you’ve seen this coming. Rising US tariffs. Increasing uncertainty. Harder access to your biggest market. Your workforce, your customers, your dream—they’re all at risk if you don’t act. So, where do you go from here? Why the UK & EU? ✅ USD $340bn+ projected ecommerce market in 2025 – One of the world’s largest online shopping economies ✅ A consumer base that values quality, innovation, and international brands ✅ A gateway to Europe – Expand into the EU with ease Fulfillment that makes UK expansion simple: ILG helps Canadian brands set up, scale, and succeed in the UK market and EU—handling storage, pick & pack, and fast, flexible delivery. Your next move? You’ve been planning contingencies—now it’s time to execute. Let’s talk. Learn more about fulfillment for Canadian brands by clicking the link in our bio.
https://www.instagram.com/p/DIJuHTGs7DN/
Sneak peek! 👀…
Sneak peek! 👀 Yesterday, we partnered with @beautyvibelondon to host our fourth panel event in The Beauty Vibe series. Joined by a fantastic group of industry experts, we delved into the theme of “Navigating Your Growth Route” and we can’t wait to share key insights and commentary from the panel soon. Thank you to all of the panelists @indu.beauty @aaronchatterley, @Britishbeautycouncil @marinations, @helenwood6547 Claire Cherry and Tom Ashley for their insightful input into the discussion.
https://www.instagram.com/p/DIBX9EFIeD2/