
Many Happy Returns for Less
Ease the burden and cost of returns, speed the journey to resale and give your customers an exceptional returns experience, all with one simple integration.
Cut the Cost of Returns
Save money and time on managing returns with dynamic options for your customers to exchange or cross-purchase. And they can choose fully paid, part-funded or free returns. It all adds up to easier processing of customer refunds and faster return to stock for resale.
- 200+ returns options in 195 countries
- 320,000 global drop-off locations
- Localised in 35 languages
- Electronic customs declarations for duty relief

Control Your Global Returns
Get a clear single view of all your returns data and inventory. See in an instant what’s being returned, why and when. Our returns solution gives you real-time 20:20 vision for greater control and speedier, more efficient handling back at the fulfilment centre.
Find Out How to Effectively NavigateE-Commerce Returns

Easy & Affordable to Deploy
With an affordable flat monthly fee and minimal upfront investment, our returns solution will quickly streamline your returns management and pay its way. And we make integration easy via API or certified connectors with all leading e-commerce platforms.
Read Our Fashion Customer Stories
Key Business Benefits?
- Cut the burden and cost of returns
- More visibility and faster returns
- Seamless, branded returns experience for your customers
- No more manual data entry
- Paperless returns optimised for desktop, mobile and tablet

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Happy Black Friday! 🖤 Huge shoutout to our…
Happy Black Friday! 🖤 Huge shoutout to our incredible teams who are working hard to get orders out the door today! 🛍️🌟 Wishing everyone a successful Black Friday and Peak Season 2025! 💙 #BlackFriday #PeakSeason #ILG
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Black Friday success doesn’t happen by chance -…
Black Friday success doesn’t happen by chance – it happens by preparation. 🖤 Hear from our CEO, Tom Ashley, on the essential steps e-commerce brands should take to achieve the perfect peak. Here’s how to get the most from your peak. ⬇️🖤 #EcommerceTips #PeakSeason #ILGLogistics #BlackFridayPrep
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Peak season doesn’t have to feel like organised…
Peak season doesn’t have to feel like organised chaos. With the right social content (and the right fulfilment partner 😉), it becomes a whole lot smoother. Here are 10 posts that will genuinely boost conversions this Peak – not fluff, not trends, just what works. Ready to make this your smoothest season yet? 🚀 Take a look at our latest blog for more tips and social post inspiration to see what customers can’t get enough of this Peak. Read the blog from the link in our bio. Wishing you and your teams the best of luck this Black Friday – you’ve got this! 🌟
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Peak season doesn’t have to be stressful!…
Peak season doesn’t have to be stressful! 🎯🚚 With peak in full swing, our Peak Hub is here to support you. It’s your go-to space for practical guidance and planning tips, to help keep your fulfilment running smoothly throughout the busiest period. Plus, useful resources to support successful all-year-round fulfilment for growing brands. Make sure you check out our Peak Hub from the link in our bio! 🔗
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Failed deliveries during Peak Season cost…
Failed deliveries during Peak Season cost businesses more than just a missed parcel – they lead to more customer service calls, returns, lost loyalty and even negative reviews. Our latest article breaks down these hidden costs and explains how ILG’s smart multi-carrier setup helps brands stay in control, reduce risk and keep customers happy. Read the full article from the link in our bio 🔗📦🌟 #PeakSeason #Logistics #MultiCarrier #ILG
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Peak season is here, but it doesn’t have to feel…
Peak season is here, but it doesn’t have to feel overwhelming. You’re not alone. From inventory issues to shipping deadlines, Peak is a challenging time.🛒🚚 Our team shares 6 quick wins to help you stay sharp, stay fast and stay in control. Small changes. Big impact. Watch the video to make this your smoothest peak season yet. 👇 #PeakSeasonReady #TopTips #BlackFriday2025
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Spotlight on our Charity of the Year! We’re half…
Spotlight on our Charity of the Year! We’re half way through the year fundraising for @togetherforshortlives and we’re incredibly proud to have raised £52,281 so far. Every pound is helping to support seriously ill children and their families and we’re committed to pushing even further! Thank you to everyone who has contributed so far, we couldn’t have done it without your help and support! 💙
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Expedited vs Express: What’s Best for Your…
Expedited vs Express: What’s Best for Your E-Commerce Business? 🚚 Fast delivery can make or break an online sale – but do you know the real difference between expedited and express shipping? Find out which option best suits your business (and your customers) 👇 Read the full article from the link in our bio. 🔗
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World Kindness Day💙 Kindness goes a long way -…
World Kindness Day💙 Kindness goes a long way – sometimes it’s as simple as a smile, a helping hand, or sharing a bit of chocolate 🍫💛 Our team shared some small acts of kindness that made their day a little brighter for #worldkindnessday 💛 Stay to the end of the vid for our sweet surprise visitor today! #deliveringkindness #teamilg #worldkindnessday
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Volunteering Spotlight! Last week, members of our…
Volunteering Spotlight! Last week, members of our Finance and HR teams spent the day volunteering at the Martlets Hove showroom and sorting centre, in support of Chestnut Tree House Children’s Hospice 💙 They helped sort through piles of donations, ready to be distributed across Martlets’ 30 charity shops in West Sussex. It was a busy but rewarding day – we are proud to support our charity of the year Together For Short Lives, and the amazing work they do in our local community. 👏
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