Office staff using headset

Regional HR Advisor

Overview:

Location: East Grinstead, Sussex and Surrey

Hours: 40 hours per week, Monday – Friday

Salary: Circa £38,000 per annum

About us

An award-winning, market-leading 3PL (third party logistics provider) ILG specialises in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed.
We are a people business, investing in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. If you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

We are looking for a confident and experienced Regional HR Advisor to support a geographically dispersed workforce across logistics sites and office locations in Sussex and Surrey with occasional wider travel. This is a hands-on role with regular travel, ideal for someone who enjoys being visible on site and working closely with operational leaders.

As a Regional HR Advisor, you will provide end to end generalist HR support, with a strong focus on employee relations. Reporting into an HR Manager, but working independently across multiple locations, you will act as a trusted partner to managers in both warehouse and office environments.
Key responsibilities include:

  • Managing a varied ER caseload, including disciplinaries, grievances, absence management, performance and capability
  • Supporting managers through investigations, hearings and outcome meetings
  • Providing clear, pragmatic advice aligned to UK employment law and company policy
  • Coaching line managers to improve people management capability in a fast paced logistics setting, ensuring fair and consistent HR practices across all locations
  • Supporting both operational and office based colleagues
  • Building strong relationships across a multi site regional structure
  • Regular travel to logistics depots and office locations within your region – most within a short distance of each other, with some occasional longer travel
  • Opportunity to contribute to development work and projects that support business growth

What we are looking for

  • 2–3 years’ proven experience managing ER casework in a generalist HR role, with the ability to work autonomously, prioritise effectively and manage competing demands
  • Experience in multi-site operations (desirable)
  • Strong working knowledge of UK employment law
  • Confidence engaging with managers at all levels, from frontline supervisors to senior leaders
  • A practical, resilient and commercially minded approach
  • CIPD Level5 (or above), or working towards, is desirable but not essential

We offer

  • A varied, visible HR role within a fast moving logistics organisation
  • Autonomy and ownership of your regional remit, with guidance from our HR Manager
  • Supportive and collaborative HR team
  • Opportunities for professional development and progression

The Benefits:

  • Discretionary company bonus scheme
  • Opportunity for hybrid working - 3 days per week on site
  • Pension, Life Assurance, Healthshield Cash Plan and Discount Perks
  • 22 days holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday
  • Birthday leave
  • Free on-site parking, with electric car charging at certain locations
  • Range of employee awards
  • Regular social events
  • Employee assistance programme to promote mental health wellbeing
  • Cycle to work scheme
  • Enhanced maternity and paternity leave