Warehouse Section Manager

About us

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business.  So, if you want to further your career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

Warehouse Operations are at the heart of what we do. Our customers choose ILG because our attention to detail across services like picking, embroidery and engraving adds something special to their brand.  As a Warehouse Section Manager you are responsible for supporting the Warehouse Manager in the management of all warehouse activities in a given area.  You would be expected to assign and organise staff, manage performance and productivity to ensure full contract coverage and excellent standards of customer service at all times, including:

• Managing manpower levels and other resources in line with agreed parameters
• Coordinating operational activities to ensure the required service level is provided
• Conducting regular briefings and ensure effective communications with the Operational Team
• Communicating issues and information to the Warehouse Manager such as delivery schedules, warehouse accuracy and general queries
• Conducting one to one meetings with team members to review performance and development
• Recognising training needs and providing solutions to ensure team members have the required knowledge for their role
• Actively supporting operational change whilst minimising disruption to production and service
• Supporting the Warehouse Manager as and when required

What we are looking for

• Previous experience in a managerial role in a warehouse operation
• Ability to coordinate daily activities and delegate within a team whilst remaining operationally hands-on
• A methodical approach and the ability to prioritise workload and tasks
• Ability to react within a complex and growing operational environment
• Experience of handling disciplinary and sickness absence cases
• An understanding of 3EX.Net warehouse management system and MS office packages (Excel, Word, Outlook)

Job Application Requirements – We welcome your application and look forward to considering you for this role. Please note the following important requirements for all applicants:
• Right to Work in the UK & Basic DBS Check – You must have the legal right to work in the UK, (we are not able to sponsor you). If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment. We use a
third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us.
• References – We reserve the right to request two or more references, to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees.
• English Language – You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.

If you meet the role requirements, as well as the above, and are ready to take the next step in your career, we encourage you to apply.

Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.