Luke Mallett

With a background in ILG’s fulfilment and delivery customer service teams, Luke brings an experienced, customer-oriented approach to his current business development role. He started out with ILG in 2023, and today his remit within our UK sales team focuses on bringing on board new fulfilment customers and initiating partnerships that bring long-term commercial success, both for our customers and ILG.

Posts by Luke Mallett

29 November, 2022

What are the Benefits of Omnichannel Fulfilment?

Omnichannel fulfilment is the provision of fulfilment services for all of a brand’s retail channels. For most brands these services are split between multiple fulfilment partners. Here we look at the advantages of bringing them all together under one.

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17 November, 2022

4 Tips for Choosing Your Beauty 3PL Partner

Choosing to outsource your beauty fulfilment – whether for the first time or when moving to a new 3PL provider – is a big decision and one that is crucial to get right.

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26 July, 2022

How a 3PL Company can Personalise Your Fashion Brand’s Products

Product personalisation is a vital part of fashion fulfilment and one that ambitious fashion brands can leverage to give orders a bespoke feel.

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15 June, 2022

Pick and Pack with ILG

Pick and pack is an important part of the process for businesses as they strive to offer the best e-commerce experience for their customers.

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29 January, 2020

Forward Planning – How to Best Prepare Your Company for Peak Periods

Last year’s peak November sales period was our busiest ever at ILG – by some considerable margin – and feedback from our clients shows that it was a successful period for our customers too.

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01 April, 2019

How to Perfect Your Product Packaging

The fulfilment expert’s guide to sustainable, stand-out packaging. Impending legislation (coming in 2022) is forcing businesses to reconsider their choice of packaging.

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03 May, 2018

Meeting the Challenges of Reverse Logistics (and Turning Them to your Advantage)

Returns have always been a fact of life for retailers. Some have treated them as a selling point, others have tried to pretend they weren’t happening.

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