By Terry Partners with ILG to Optimise Multi-Channel Fulfilment
We’re pleased to share that luxury skincare-first cosmetics brand By Terry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US.
The partnership brings By Terry’s direct-to-consumer (D2C) and business-to-business (B2B) fulfilment under one roof, creating a more efficient, scalable logistics model designed to support the brand’s continued growth across multiple channels.
By Terry transitioned its e-commerce fulfilment and relocated its B2B operations from France to ILG in 2025. By consolidating all fulfilment activity with ILG, the brand has streamlined operations and created a single, integrated solution to serve both e-commerce and wholesale customers across the UK.
Based out of Brackmills 2, ILG’s highly sustainable fulfilment centre in Northampton, services provided by ILG include:
- Beauty fulfilment services
- Bulk storage
- E-Commerce fulfilment
- B2B and wholesale fulfilment
- Carrier management
- Dedicated account management
The solution is designed to support By Terry’s operations as they scale in the UK and US and ensure a consistent and high-quality customer experience across all of their sales channels.
Adrien Nouet, Supply Chain Director at By Terry comments on the new partnership:
“Since we first partnered, ILG have quickly proven themselves to be a valuable fulfilment and logistics partner to By Terry. Through our collaboration, we’ve been able to consolidate our UK operations under one roof for both D2C and B2B orders, putting us in a great position to support the overall growth of the By Terry brand over the coming years.
We would absolutely recommend ILG to other health and beauty brands looking for an experienced and trustworthy fulfilment partner.”
Danny Ellard, Sales Director – Fulfilment at ILG added:
“By Terry is a fantastic brand within the beauty industry, and we’re proud to be supporting its fulfilment operations across both D2C and B2B channels. By bringing everything together into one facility, we’ve been able to create a solution that not only improves efficiency, but also provides a strong platform for future growth as the brand continues to expand.”
About By Terry
Founded by Terry de Gunzburg, By Terry is a French luxury cosmetics brand renowned for its expertise, innovation and high-performance formulations. Drawing on decades of industry experience, the brand is recognised globally for creating premium products that combine skincare benefits with exceptional results.
For more information, visit: https://www.byterry.com
Fulfilment for Luxury Beauty Brands
ILG works with a number of leading luxury beauty brands like By Terry, 111Skin, Charlotte Tilbury and many more to deliver flexible, scalable solutions across e-commerce and wholesale channels. If you’re looking for a specialist fulfilment partner with extensive experience in the beauty and wellness industry, get in touch with our team today.
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Written by Danny Ellard
Joined ILG in 2020 at a time of intensive growth and progressed quickly to lead our UK Sales Team. As well as shaping ILG’s business development strategy for the UK, Danny is hard at work winning new business, tackling ambitious growth targets and strengthening relationships with customers, both new and established. Danny takes a super-collaborative approach to building our forward-thinking fulfilment proposition by engaging closely with ILG’s Leadership, Operations and Marketing teams.
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