
Beauty & Cosmetics Fulfilment Services
Outsource to ILG and make your UK and global fulfilment more customer-oriented and cost-effective. With 10 specialist beauty fulfilment facilities across the UK and EU, industry-best technology and expertly trained people, we fulfil e-commerce and retail orders for leading and challenger beauty brands.
Your Customers Are Our Customers
We always put your customers first. From checkout to door-drop, we take care of every second of your brand experience with our comprehensive fulfilment services. This helps you to build your brand and grow your bottom line, and we’re pushing that growth forward at every opportunity.
Outsourcing fulfilment for the first time?Who Does ILG Work With?
We partner with ambitious cosmetics, skincare, male grooming and other beauty brands on their order fulfilment, with outsourced services tailored to every individual client. If you’d like to work with us, we’d love to hear from you – ILG can help you succeed, too.
Call us on: 0344 264 8000
Our Awards
UK and EU Beauty Fulfilment Services
Fulfilment is much more than delivery alone. At ILG, we enhance every step of your beauty products’ journey from warehouse to doorstep, giving your customers something to smile about. Our support services are tailored to the needs of your business, enhancing your brand image alongside handling the logistics. We’re more than a 3PL: we’re a true partner and an extension of your brand. We also offer fulfilment for US businesses expanding into the UK and EU markets.
Gift
Wrapping
Go beyond expectations with gift wrapping that ensures your beauty products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specifications, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each item safe, on-brand and beautifully presented.

Product Personalisation
Make a special gift even more special. Our beauty fulfilment teams can add a name, monogram or message to personalise your beauty products for you, relieving you of the logistical hassle of doing it in-house.

Our Beauty Fulfilment Team
Tap into decades of beauty fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help your brand grow.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless for your e-commerce and retail channels.
Bespoke Fulfilment Facilities
Our secure, efficient fulfilment centres in the UK and EU provide pristine, organic-certified spaces in which to stock, pack and distribute your beauty goods.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
The Beauty Vibe
The Beauty Vibe helps leaders to stay connected and informed in a constantly changing beauty landscape. These lively events surface unique perspectives from startups, media, branding, investment and ESG.

Frequently Asked Beauty Fulfilment Questions
Who is ILG’s Beauty & Cosmetics fulfilment service designed for?
Our service is specifically crafted for beauty brands – including cosmetics, skincare, male‑grooming and fragrances – that want to outsource their fulfilment. With 10 specialist beauty fulfilment facilities across the UK and EU, industry‑leading technology and dedicated teams, ILG supports both established brands and ambitious challengers. Whether you’re shipping direct‑to‑consumer e‑commerce orders, or supplying retail channels, we tailor our offering to your brand and growth stage.
What kinds of value‑added services do you offer beyond standard fulfilment?
In addition to picking, packing and shipping, ILG offers specialised services to enhance the brand experience for beauty customers. These include:
- Gift‑wrapping with branded packaging, decorative ribbons and premium presentation
- Personalisation services such as embossing, engraving or adding monograms/messages to products for a bespoke finish
- Secure, pristine fulfilment centres (including organic‑certified sites) suitable for sensitive beauty and skincare goods
How does ILG handle e‑commerce versus retail fulfilment for beauty brands?
ILG is equipped to support both direct‑to‑consumer e‑commerce and retail channel logistics. For e‑commerce, our warehouse management systems (WMS) and picking technology ensure fast, accurate order fulfilment. For retail, we offer ‘delivery to retail’ services – ensuring your beauty products are delivered to high‑street stores or retail outlets on time and in full. This dual capability means your brand can grow omnichannel without needing separate fulfilment partners.
What technology and fulfilment standards does ILG use to ensure service quality and reliability?
ILG deploys industry‑best technology and warehouse management systems to support accurate, efficient fulfilment. Our fulfilment centres are secure and well‑maintained – some are also organic‑certified – ensuring suitability for skincare or premium beauty goods that require special handling. With highly trained teams dedicated to beauty fulfilment, ILG positions itself as more than just a 3PL – we aim to act as an extension of your brand logistics team.
Beauty Fulfilment for EU Customers
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.

Customer Stories
ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Explore Our Latest News and Insights
By Terry Partners with ILG to Optimise Multi-Channel Fulfilment
We’re pleased to share that luxury skincare-first cosmetics brand By Terry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US.
UK Omnichannel Retail in 2026
New research from 328 UK retail leaders reveals why fulfilment costs, operational complexity and international logistics are the biggest barriers to e-commerce growth. Download the in-depth report here.
Got a Question?
We also specialise in fulfilment for Wellbeing > and Fashion > brands.

Fulfilment
Pricing

Organic
Fulfilment
Follow Us
Sounds like someone’s delivery provider needed a…
Sounds like someone’s delivery provider needed a break… 👀 12 tonnes of KitKat don’t just disappear… the Easter Bunny has some serious explaining to do this year 🐰 Good job we’re here to keep supply chains running smoothly – even during peak chocolate season. 🌟 Happy Easter everyone! From all at ILG 💙 PS. @KitKat – If you wanna talk logistics – we’re all ears 😉
https://www.instagram.com/p/DWqNWkeDP7P/
Brand experience doesn’t end at the checkout -…
Brand experience doesn’t end at the checkout – in many ways, that’s where it truly begins. 📦✨ In the latest episode of the @Cosmoprofworldwide podcast, our very own Emily Di Fante, joins host Deanna Utroske to explore the critical role of fulfillment in shaping customer experience for beauty brands. From speed and precision to scalability and brand consistency, they unpack how operational excellence behind the scenes drives loyalty and long-term growth. 🎧 Tune in to hear how the right fulfilment strategy can elevate your brand from the link in our bio
https://www.instagram.com/p/DWnvgJjjvmV/
ILG Charity of the Year 💙…
ILG Charity of the Year 💙 We’re proud to be supporting Chestnut Tree House – a children’s hospice for Sussex and South East Hampshire. From creative, joy-filled experiences at the hospice to vital care provided in family homes, they offer incredible support to children with life-limiting conditions and their families – giving parents the chance to just be parents. With less than 10% of funding coming from the NHS, the majority relies on donations, fundraising and community support. We can’t wait to get involved, raise vital funds and support this amazing cause throughout the year.💙 If you’d like to learn more about our charity of the year, visit the link in our bio.
https://www.instagram.com/reel/DWlhnJlkYrN/
Last Friday, we headed to Oxford Street to watch…
Last Friday, we headed to Oxford Street to watch history being made in the social commerce world 👀 At Future Stores, a 12-hour TikTok shop live stream brought together some of the biggest and fastest-growing beauty brands on the platform – showcasing the true power of live shopping at scale. From seamless operations to high-impact, content-led selling, it was a clear signal of where retail is heading. An inspiring glimpse into the future of social commerce and what an exciting day it was! 🚀 Huge well done to @grays.glowjob @smuutiskin @polished_london and @giveme.cosmetics for smashing the whole 12 hours and keeping up the energy from start to finish! 🌟 And also massive thank you to @Kanzenskincare, Paivi & @futurestoreslondon for having us and for all your amazing work behind the scenes! 💙
https://www.instagram.com/reel/DWisxycDsc9/
Shipping Fragile Items: Best Practices to Reduce…
Shipping Fragile Items: Best Practices to Reduce Breakage During Fulfilment Shipping fragile items isn’t just about protection – it’s about safeguarding your customer experience and brand reputation. From excess movement inside packaging to moisture exposure and rushed courier handling, there are multiple points in the fulfilment journey where damage can occur. And the impact goes far beyond a single broken item – from negative reviews to repeat shipping costs and increased operational strain. 📦 In our latest blog, we explore practical ways to reduce breakage, including: • Choosing the right-sized packaging • Using effective cushioning materials • Working with trusted carriers • Implementing clear ‘fragile’ labelling If you’re shipping delicate goods, these small changes can make a big difference. Read the full blog from the link in our bio.
https://www.instagram.com/p/DWYWH29DdcI/
TikTok Shop is exploding – but can your fulfilment…
TikTok Shop is exploding – but can your fulfilment keep up? 🚀 At the recent CEW event, one thing was clear: TikTok Shop is no longer just a trend – it’s becoming a core sales channel for fast-growing brands. But with that growth comes a new challenge: managing sudden spikes in demand, maintaining a consistent brand experience, and keeping operations streamlined across multiple channels. We’ve explored exactly what this means for brands – and why fulfilment strategy is critical – in our latest blog. 👉 Read more from the link in our bio #TikTokShop #ecommerce #fulfilment #logistics #CEW #omnichannel
https://www.instagram.com/p/DWWamB_juNm/
We do more for your brand. 💙…
We do more for your brand. 💙 From seamless fulfilment to reliable multi-carrier management, we go beyond logistics to create experiences your customers can count on. Because when your customers are happy, your brand can reach new heights. 🌟 Get in touch with our team today from the link in our bio 🔗
https://www.instagram.com/reel/DWRGnqyDlz6/
Why E-Commerce Brands Are Choosing Poland Over the…
Why E-Commerce Brands Are Choosing Poland Over the Netherlands for EU Fulfilment Brexit reshaped EU fulfilment for UK brands – and the Netherlands is no longer the default. More brands are turning to Poland as a smarter, more cost-effective base for European growth 🇵🇱📦 With lower operating costs, strong carrier networks, and fast delivery across Europe, the shift isn’t just happening – it’s accelerating. Is your EU fulfilment strategy still fit for purpose? Read the full blog from the link in our bio 🔗 #Ecommerce #Logistics #Fulfilment #Brexit #SupplyChain #EUDistribution #3PL #BusinessGrowth
https://www.instagram.com/p/DWGp6f8lhPp/
This morning we attended the @cew_uk exclusive…
This morning we attended the @cew_uk exclusive breakfast session, with Silta and @twentyfifthmediaco exploring what’s really driving TikTok Shop growth in 2026 👀 From shifting consumer behaviours to evolving content strategies, it was a really insightful and interesting discussion on where the space is heading… A special shoutout to @cew_uk and Paivi for bringing this event and discussion to life and to all the panellists for sharing such invaluable insights into the future of TikTok shop success. We loved connecting with so many inspiring people and we can’t wait to share even more insights with you soon! 💙
https://www.instagram.com/reel/DWCB5Kegly9/
SOLD OUT! 📣…
SOLD OUT! 📣 On Wednesday 18th March, we’ll be attending and sponsoring an exclusive breakfast session with @cew_uk, Silta and @Twentyfifthmediaco, unpacking the true growth drivers behind TikTok Shop success and exploring what’s really powering growth on the platform in 2026. 🌟 Meet the experts who will be sharing their knowledge and key insights on the day, and stay tuned for post-panel highlights and takeaways coming soon! 🎤
https://www.instagram.com/p/DV8-aRQDK6_/












