
Beauty & Cosmetics Fulfilment Services
Outsource to ILG and make your UK and global fulfilment more customer-oriented and cost-effective. With 10 specialist beauty fulfilment facilities across the UK and EU, industry-best technology and expertly trained people, we fulfil e-commerce and retail orders for leading and challenger beauty brands.
Your Customers Are Our Customers
We always put your customers first. From checkout to door-drop, we take care of every second of your brand experience with our comprehensive fulfilment services. This helps you to build your brand and grow your bottom line, and weโre pushing that growth forward at every opportunity.
Outsourcing fulfilment for the first time?Who Does ILG Work With?
We partner with ambitious cosmetics, skincare, male grooming and other beauty brands on their order fulfilment, with outsourced services tailored to every individual client. If youโd like to work with us, weโd love to hear from you โ ILG can help you succeed, too.
Call us on: 0344 264 8000
Our Awards
UK and EU Beauty Fulfilment Services
Fulfilment is much more than delivery alone. At ILG, we enhance every step of your beauty productsโ journey from warehouse to doorstep, giving your customers something to smile about. Our support services are tailored to the needs of your business, enhancing your brand image alongside handling the logistics. Weโre more than a 3PL: weโre a true partner and an extension of your brand. We also offer fulfilment for US businesses expanding into the UK and EU markets.
Gift
Wrapping
Go beyond expectations with gift wrapping that ensures your beauty products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. Thatโs why we take special care to wrap your products exactly to your specifications, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each item safe, on-brand and beautifully presented.

Product Personalisation
Make a special gift even more special. Our beauty fulfilment teams can add a name, monogram or message to personalise your beauty products for you, relieving you of the logistical hassle of doing it in-house.

Our Beauty Fulfilment Team
Tap into decades of beauty fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help your brand grow.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless for your e-commerce and retail channels.
Bespoke Fulfilment Facilities
Our secure, efficient fulfilment centres in the UK and EU provide pristine, organic-certified spaces in which to stock, pack and distribute your beauty goods.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
The Beauty Vibe
The Beauty Vibe helps leaders to stay connected and informed in a constantly changing beauty landscape. These lively events surface unique perspectives from startups, media, branding, investment and ESG.

Frequently Asked Beauty Fulfilment Questions
Who is ILGโs Beauty &โฏCosmetics fulfilment service designed for?
Our service is specifically crafted for beauty brands – including cosmetics, skincare, maleโgrooming and fragrances – that want to outsource their fulfilment. With 10 specialist beauty fulfilment facilities across the UK and EU, industryโleading technology and dedicated teams, ILG supports both established brands and ambitious challengers. Whether youโre shipping directโtoโconsumer eโcommerce orders, or supplying retail channels, we tailor our offering to your brand and growth stage.ย
What kinds of valueโadded services do you offer beyond standard fulfilment?
In addition to picking, packing and shipping, ILG offers specialised services to enhance the brand experience for beauty customers. These include:
- Giftโwrapping with branded packaging, decorative ribbons and premium presentation
- Personalisation services such as embossing, engraving or adding monograms/messages to products for a bespoke finish
- Secure, pristine fulfilment centres (including organicโcertified sites) suitable for sensitive beauty and skincare goods
How does ILG handle eโcommerce versus retail fulfilment for beauty brands?
ILG is equipped to support both directโtoโconsumer eโcommerce and retail channel logistics. For eโcommerce, our warehouse management systems (WMS) and picking technology ensure fast, accurate order fulfilment.ย For retail, we offer ‘delivery to retail’ services – ensuring your beauty products are delivered to highโstreet stores or retail outlets on time and in full. This dual capability means your brand can grow omnichannel without needing separate fulfilment partners.
What technology and fulfilment standards does ILG use to ensure service quality and reliability?
ILG deploys industryโbest technology and warehouse management systems to support accurate, efficient fulfilment. Our fulfilment centres are secure and wellโmaintained – some are also organicโcertified – ensuring suitability for skincare or premium beauty goods that require special handling. With highly trained teams dedicated to beauty fulfilment, ILG positions itself as more than just a 3PL – we aim to act as an extension of your brand logistics team.ย
Beauty Fulfilment for EU Customers
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.

Customer Stories
ILGโs order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Explore Our Latest News and Insights
ILG Receives RoSPA Gold Presidentโs Award Three Years Running
We are thrilled to announce that ILG has been awarded the prestigious RoSPA Gold Presidentโs Award for the third year in a row.
Preparing for Peak 2026
Prepare for Peak 2026 with expert order fulfilment advice around how to improve forecasting, stock allocation and 3PL planning with ILG.
Got a Question?
We also specialise in fulfilment for Wellbeing > and Fashion > brands.

Fulfilment
Pricing

Organic
Fulfilment
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Yesterday, we were delighted to attend the Tones…
Yesterday, we were delighted to attend the Tones of Beauty event in London. It was a fantastic opportunity to connect with brands across the beauty industry and hear a wide range of perspectives on the trends, challenges and opportunities shaping the sector. A particular highlight was the insightful CEW panel, which shared valuable perspectives on the evolving beauty retail landscape and sparked some thought-provoking discussions. Hearing such honest insights and sharing ideas with fellow industry professionals reinforces the value of collaboration as the industry continues to evolve. Thank you to the organisers for hosting such an engaging event – we’re looking forward to continuing the conversations. ๐ #WeareILG #TonesOfBeauty
https://www.instagram.com/p/DaVVM_HjoV8/
Who says logistics has to be boring? ๐…
Who says logistics has to be boring? ๐ We had a bit of fun with this one, but the message is simple: whatever your logistics needs, there’s a very good chance we can help. Whether it’s: ๐ฆE-Commerce Fulfilment ๐ฆB2B Fulfilment ๐ฆUK & EU Fulfilment ๐ฆCarrier Management ๐ฆGift Wrapping ๐ฆKitting ๐ฆReturns ๐ฆCustomer Services ๐ฆPersonalisation …we’ve got the expertise, experience and team to make it happen. The dancing might be questionable, but our logistics certainly aren’t. ๐ So yes… we really can do this, and we really can do that. If you’re looking for a logistics partner that makes things simple (and isn’t afraid to have a little fun along the way), we’d love to hear from you. Get in touch with the ILG team today. ๐ #WeareILG
https://www.instagram.com/reel/DaPwNubkcqy/
After seven months of renovation, we’re finally…
After seven months of renovation, we’re finally back home. ๐กโจ It’s been a long journey, with teams working from different locations while the work was underway, so it’s fantastic to have everyone back together again in one space. The finished result is incredible, creating an environment that’s modern, collaborative and ready for the future. A huge thank you to everyone involved in bringing the space to life, with a special shoutout to Mike Jones for all the hard work, dedication and effort that went into making this transformation happen. We can’t wait to make the most of it! ๐
https://www.instagram.com/p/DaNvZ-VnDO1/
๐จ Less than one week until the EU de minimis…
๐จ Less than one week until the EU de minimis rule changes. On 1 July 2026, the โฌ150 duty-free threshold disappears. For many UK businesses selling into the EU, that means: ๐ Higher import duties ๐ฆ Increased fulfilment costs ๐ฐ Reduced margins We’ve analysed real customer shipping data to show just how significant the impact could be – and why many businesses are moving to EU fulfilment before the changes take effect. Swipe to see the figures. #WeareILG
https://www.instagram.com/p/DaDNA81F55s/
On Friday, our team were proud to sponsor and…
On Friday, our team were proud to sponsor and attend the CEW Beauty Awards 2026! โจ What an incredible day celebrating the very best of the beauty industry. Congratulations to all the finalists and winners on their outstanding achievements. We’re especially thrilled to see so many of our customers recognised for their innovation, talent and dedication. It was fantastic to celebrate your success and see your hard work rewarded. ๐ A special congratulations to: โจ @Theinkeylist – Amazon Beauty Breakthrough Award โ Glycolic Acid Exfoliating Body Stick – Best New Targeted Skincare (Mass) โ Exosome Hydro-Glow Complex โจ @Charlottetilbury – Best New Skin Product โ Charlotte’s NEW Magic Cream – Beauty Icon โ Hollywood Flawless Filter – Best British Brand โจ @Gisou – Best New Hair & Scalp Product (Prestige) โ Honey Gloss Ceramide Therapy Hair Mask A huge well done to everyone recognised at this year’s awards. We are proud to work alongside such inspiring brands and look forward to celebrating many more successes together. ๐ #WeareILG #CEWBeautyAwards #BeautyAwards #BeautyIndustry #AwardWinners #BeautyBrands
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๐ค ๐ A little adventure-inspired look at what…
๐ค ๐ A little adventure-inspired look at what we do best. We’ve taken inspiration from a familiar story to highlight some of the ways ILG supports growing brands. Boot personalisation? We’ve got it covered. Orders picked by the chosen ones? Absolutely. Fulfilment that seems to happen when no one’s looking? Pretty much. And if it feels like there’s a snake in your boot when it comes to your current logistics operation… it might be time for a chat. To new markets and beyond! ๐๐ฆ #WeareILG #Personalisation #OrderPicking #CustomerExperience #BehindTheScenes
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We just told our content guy that we need to start…
We just told our content guy that we need to start doing silly reels to stay relevant on social media. He wasnโt entirely convinced! Keep your eyes peeled – more content is on the way! ๐ #WeareILG #Reels #Logistics #BehindTheScenes
https://www.instagram.com/reel/DZsGVFfoJsg/
Giving Back to Our Charity of the Year ๐…
Giving Back to Our Charity of the Year ๐ On 11th June, as part of the volunteer days offered by ILG and GFS, Kristine and Sambi . spent the day at Chestnut Tree Houseโs Regional Distribution Centre, helping to sort and prepare donated items for distribution across their charity shops. From clothing and accessories to household goods, every item processed played a part in supporting children with life-limiting conditions and their families. It was a hands-on day that gave a real insight into the incredible work that happens behind the scenes to turn donations into vital funding. A huge thank you to Nicky and the warehouse team for making them feel so welcome and for showing us the impact that even a single day of volunteering can have. We’re proud to support Chestnut Tree House as our Charity of the Year and look forward to continuing our fundraising and volunteering efforts throughout the year. ๐งก
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Behind the scenes at one of our recent photoshoots…
Behind the scenes at one of our recent photoshoots ๐ธ Back in January, we spent the day on site capturing our state-of-the-art warehouses and the products of our prestigious customers. A glimpse into the partnerships and processes that keep everything moving. ๐ @vieve @byterryofficial @gisou @houseofhackney @shackletonofficial @theinkeylist @melissaodabash
https://www.instagram.com/p/DZcCkzIjEL2/
Scaling Sweet Success: Gisou x ILG๐ฏ๐…
Scaling Sweet Success: Gisou x ILG๐ฏ๐ Founded on six generations of beekeeping heritage, @Gisou has grown into a globally loved beauty brand. Since partnering with ILG in 2021, the brand has achieved double-digit growth, expanded across major UK retailers like @theofficialselfridges, @Harrods, @Cultbeauty and @Sephora, and scaled its fulfilment operations with agility – all while staying committed to sustainability. ๐ #WeareILG #Gisou #RetailGrowth
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