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Beauty & Cosmetics Fulfilment Services

Outsource to ILG and make your UK and global fulfilment more customer-oriented and cost-effective. With 10 specialist beauty fulfilment facilities across the UK and EU, industry-best technology and expertly trained people, we fulfil e-commerce and retail orders for leading and challenger beauty brands.

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Your Customers Are Our Customers

We always put your customers first. From checkout to door-drop, we take care of every second of your brand experience with our comprehensive fulfilment services. This helps you to build your brand and grow your bottom line, and we’re pushing that growth forward at every opportunity.

Outsourcing fulfilment for the first time?

We partner with ambitious cosmetics, skincare, male grooming and other beauty brands on their order fulfilment, with outsourced services tailored to every individual client. If you’d like to work with us, we’d love to hear from you – ILG can help you succeed, too.

Call us on: 0344 264 8000

Check our pricing

Our Awards

Winner:
Best Logistics Solution 2024

Winner:
Excellence in Customer Service 2023

Winner:
Logistics Service Provider of The Year 2022

UK and EU Beauty Fulfilment Services

Fulfilment is much more than delivery alone. At ILG, we enhance every step of your beauty products’ journey from warehouse to doorstep, giving your customers something to smile about. Our support services are tailored to the needs of your business, enhancing your brand image alongside handling the logistics. We’re more than a 3PL: we’re a true partner and an extension of your brand. We also offer fulfilment for US businesses expanding into the UK and EU markets.

Gift
Wrapping

Go beyond expectations with gift wrapping that ensures your beauty products arrive at the doorstep exquisitely parcelled and in perfect condition.

Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specifications, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each item safe, on-brand and beautifully presented.

Product Personalisation

Make a special gift even more special. Our beauty fulfilment teams can add a name, monogram or message to personalise your beauty products for you, relieving you of the logistical hassle of doing it in-house.

Our embossing and engraving services can quickly turn a beauty product into a unique, personalised gift item to delight your customers and endear your brand in their hearts and minds.

Our Beauty Fulfilment Team

Tap into decades of beauty fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help your brand grow.

Meet our people

Latest
Technology

With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless for your e-commerce and retail channels.

Our Technology

Bespoke Fulfilment Facilities

Our secure, efficient fulfilment centres in the UK and EU provide pristine, organic-certified spaces in which to stock, pack and distribute your beauty goods.

Our Warehouses

Delivery
to Retail

Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.

Retail Fulfilment

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FAQs: ILG Beauty Fulfilment Services

Who is ILG’s Beauty & Cosmetics fulfilment service designed for?

Our service is specifically crafted for beauty brands – including cosmetics, skincare, male‑grooming and fragrances – that want to outsource their fulfilment. With 10 specialist beauty fulfilment facilities across the UK and EU, industry‑leading technology and dedicated teams, ILG supports both established brands and ambitious challengers. Whether you’re shipping direct‑to‑consumer e‑commerce orders, or supplying retail channels, we tailor our offering to your brand and growth stage.

What kinds of value‑added services do you offer beyond standard fulfilment?

In addition to picking, packing and shipping, ILG offers specialised services to enhance the brand experience for beauty customers. These include:

Gift‑wrapping with branded packaging, decorative ribbons and premium presentation
Personalisation services such as embossing, engraving or adding monograms/messages to products for a bespoke finish
Secure, pristine fulfilment centres (including organic‑certified sites) suitable for sensitive beauty and skincare goods

How does ILG handle e‑commerce versus retail fulfilment for beauty brands?

ILG is equipped to support both direct‑to‑consumer e‑commerce and retail channel logistics. For e‑commerce, our warehouse management systems (WMS) and picking technology ensure fast, accurate order fulfilment. For retail, we offer ‘delivery to retail’ services – ensuring your beauty products are delivered to high‑street stores or retail outlets on time and in full. This dual capability means your brand can grow omnichannel without needing separate fulfilment partners.

How does ILG support brands expanding internationally, especially into or within the UK/EU?

With multiple UK and EU fulfilment centres, ILG supports post‑Brexit complexity and cross‑border growth. Our European fulfilment option is designed to simplify expansion into the EU from the UK, and vice versa.
Our infrastructure and logistics expertise mean you can scale your beauty business internationally while ensuring shipping, customs, VAT and stock routing are managed effectively.

What technology and fulfilment standards does ILG use to ensure service quality and reliability?

ILG deploys industry‑best technology and warehouse management systems to support accurate, efficient fulfilment. Our fulfilment centres are secure and well‑maintained – some are also organic‑certified – ensuring suitability for skincare or premium beauty goods that require special handling. With highly trained teams dedicated to beauty fulfilment, ILG positions itself as more than just a 3PL – we aim to act as an extension of your brand logistics team.

Beauty Fulfilment for EU Customers

Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.

Learn more

Customer Stories

ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.

Read our
case studies

What to Expect When Outsourcing Fulfilment for the First Time

Outsourcing fulfilment can feel like a big leap, here’s what you can expect when outsourcing for the first time and how we make it work for our clients.