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Fashion Fulfilment & Logistics

Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 10 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.

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Customer Experience is Everything

At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.

We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear, jewellery and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.

Call us on: 0344 264 8000

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Fashion Fulfilment Services

To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.

Gift
Wrapping

Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.

Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.

Product Personalisation

Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.

Our embossing, embroidery and engraving services can quickly turn a fashion item into a unique, personalised gift to delight your customers and endear your brand in their hearts and minds.

Managing
Returns

We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.

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Our Fashion Fulfilment Team

Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.

Meet our people

Latest
Technology

With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.

Discover how

Bespoke
Facilities

Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.

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Delivery
to Retail

Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell

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FAQs: ILG Fashion Fulfilment Services

What types of fashion brands does ILG support?

We work with a broad spectrum of fashion businesses – from childrenswear and adult garments to high‑quality footwear, premium accessories and jewellery. Whether you’re a fast‑growing label or an established name, our fulfilment solutions are built to match the demands of your brand.

What fulfilment services are included for fashion clients?

For fashion brands, we go beyond basic storage and dispatch. Our service offering includes:

Gift‑wrapping in on‑brand packaging with tissue paper, ribbons or protective fillers
Personalisation (embossing, embroidery, engraving) so orders can be customised for your end‑customer
Returns management, to ensure that any returns process is seamless, brand‑consistent and friction‑free
Integration into your technology stack with modern WMS (Warehouse Management System) and fulfilment‑centre support.

This full‑service approach helps ensure the customer experience is as strong as the product.

Can ILG handle both e‑commerce and retail‑channel fulfilment?

Yes – ILG’s fashion fulfilment offering is designed for both:

Direct‑to‑consumer e‑commerce deliveries: with branded packaging and premium experience
Retail‑channel fulfilment: ensuring your stock reaches high‑street stores on time and in full

And with 10 UK & EU facilities, we provide geographic reach and flexibility to scale.

How does ILG support brands selling in the UK and across Europe (post‑Brexit)?

We understand the complexities of shipping, customs, VAT and cross‑border fulfilment in the post‑Brexit era. ILG offers a dedicated European fulfilment option to help simplify operations for brands selling into the EU. This means you can benefit from streamlined logistics, reduced transit times and lower complexity when expanding or servicing European markets.

 What technology and facilities underpin ILG’s fashion fulfilment services?

Our fulfilment network includes secure, clean warehouses and bespoke facilities suited for fashion stock management. We also offer state‑of‑the‑art systems, including warehouse management software (WMS) and advanced picking systems, so your orders are processed accurately, quickly and consistently. With our experienced teams and infrastructure, your brand is supported end‑to‑end.

Customers in the EU?

Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >

Customer Stories

ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.

Read our
case studies

Tom Ashley Appointed CEO of ILG & GFS

We are pleased to announce that Tom Ashley has been appointed CEO of ILG and GFS. Find out more about his appointment here.

What to Expect When Outsourcing Fulfilment for the First Time

Outsourcing fulfilment can feel like a big leap, here’s what you can expect when outsourcing for the first time and how we make it work for our clients.