Fashion Fulfilment & Logistics
Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 10 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear, jewellery and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.
Call us on: 0344 264 8000
Fashion Fulfilment Services
To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.
Product Personalisation
Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.
Managing
Returns
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out more
Our Fashion Fulfilment Team
Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell
FAQs: ILG Fashion Fulfilment Services
What types of fashion brands does ILG support?
We work with a broad spectrum of fashion businesses – from childrenswear and adult garments to high‑quality footwear, premium accessories and jewellery. Whether you’re a fast‑growing label or an established name, our fulfilment solutions are built to match the demands of your brand.
What fulfilment services are included for fashion clients?
For fashion brands, we go beyond basic storage and dispatch. Our service offering includes:
- Gift‑wrapping in on‑brand packaging with tissue paper, ribbons or protective fillers
- Personalisation (embossing, embroidery, engraving) so orders can be customised for your end‑customer
- Returns management, to ensure that any returns process is seamless, brand‑consistent and friction‑free
- Integration into your technology stack with modern WMS (Warehouse Management System) and fulfilment‑centre support.
This full‑service approach helps ensure the customer experience is as strong as the product.
Can ILG handle both e‑commerce and retail‑channel fulfilment?
Yes – ILG’s fashion fulfilment offering is designed for both:
- Direct‑to‑consumer e‑commerce deliveries: with branded packaging and premium experience
- Retail‑channel fulfilment: ensuring your stock reaches high‑street stores on time and in full
And with 10 UK & EU facilities, we provide geographic reach and flexibility to scale.
How does ILG support brands selling in the UK and across Europe (post‑Brexit)?
We understand the complexities of shipping, customs, VAT and cross‑border fulfilment in the post‑Brexit era. ILG offers a dedicated European fulfilment option to help simplify operations for brands selling into the EU. This means you can benefit from streamlined logistics, reduced transit times and lower complexity when expanding or servicing European markets.
What technology and facilities underpin ILG’s fashion fulfilment services?
Our fulfilment network includes secure, clean warehouses and bespoke facilities suited for fashion stock management. We also offer state‑of‑the‑art systems, including warehouse management software (WMS) and advanced picking systems, so your orders are processed accurately, quickly and consistently. With our experienced teams and infrastructure, your brand is supported end‑to‑end.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Meeting the Challenges of Returns (and Turning Them to Your Advantage)
Returns have always been a fact of life for retailers. Some have treated them as a selling point, others have tried to pretend they weren’t happening.
Tom Ashley Joins Clare Bottle on the UKWA Inside Warehousing Podcast
Tom Ashley, CEO of ILG joined Clare Bottle, CEO of UKWA on the Inside Warehousing Podcast to share…
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We also specialise in fulfilment for Beauty > and Wellbeing > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Winner:
Best Logistics Solution 2024
Winner:
Excellence in Customer Service 2023
Winner:
Logistics Service Provider of The Year 2022
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We’re proud to see our CEO, Tom Ashley, featured…
We’re proud to see our CEO, Tom Ashley, featured on the Inside Warehousing podcast with UKWA. In conversation with Clare Bottle, Tom reflects on his ILG journey – from hands-on warehouse beginnings to building a specialist logistics business, alongside insights to our growth and performance, and his long-standing commitment to disability inclusion in logistics. A big thank you to UKWA for the invitation and for creating space for honest conversations across our industry. 👉 Listen to the full episode from the link in our bio!
https://www.instagram.com/p/DSkXwWQDd3u/
Merry Christmas and a Happy New Year from all of…
Merry Christmas and a Happy New Year from all of us here at ILG! 🎄 We’d like to thank everyone for your continued support throughout 2025, it truly means so much to us. This year, we’ve been proud to raise money for our Charity of the Year, Together for Short Lives, a UK charity that supports children with life-limiting and life-threatening conditions and their families. Their work focuses on improving access to palliative care, advocating for better services, and providing vital guidance and support. To every single person who donated or supported our fundraising efforts, thank you. We’re incredibly grateful and are excited to continue our efforts into the new year, with over £56,000 raised so far – an achievement we couldn’t have reached without you 💙 We wish you all a joyous festive season and we hope you have a well deserved, restful break!✨
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Feedback like this from our customers is why we do…
Feedback like this from our customers is why we do what we do 💙 Huge credit to the whole ILG team for the dedication and hard work that makes this possible every day 👏 We’re proud to support @theinkeylist in delivering exceptional products to their customers!
https://www.instagram.com/p/DSXUVh5iHg1/
Here are our Five Steps To Switching Your…
Here are our Five Steps To Switching Your Fulfilment Provider 🖐 Your fulfilment partner isn’t just a supplier – they’re an extension of your brand. From delivery experience to customer satisfaction, the right partner will simplify operations and help your business scale with confidence. If you’re considering a change, our five-step guide breaks down what to expect and how to make the transition seamless. 🌟 💙 Have a read of our blog from the link in our bio. 🔗
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Christmas Jumper Day is officially in full swing…
Christmas Jumper Day is officially in full swing here at ILG and we asked our team to dress in their festive jumpers today – and they did not disappoint! From sparkles and snowflakes to full-on novelty knits, we’re spreading a little extra cheer around the office and warehouses today. ✨🎅
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Black Friday Weekend is complete!!! 💙💪…
Black Friday Weekend is complete!!! 💙💪 MASSIVE thank you to all our customers for keeping us on our toes & building success together, and to our colleagues for their dedication & true teamwork!
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Last Tuesday, we sponsored the 2025 CEW achiever…
Last Tuesday, we sponsored the 2025 CEW achiever awards at the Rosewood London. 🌟 It’s always one of the highlights of the year, celebrating the incredible talent in the beauty industry. We had such a fantastic evening celebrating with some of our amazing customers – @thisworks, @theinkeylist and @drsamsskincare 💙 Also a special shoutout to @VIEVE’s Jamie Genevieve for winning an Achiever Award! 🌟 And the biggest thank you to @cew_uk, for such a wonderful evening ✨
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Case Study! 💙…
Case Study! 💙 Since opening their modern apothecary in Chelsea, NYC back in 2004, @malinandgoetz has grown into a standout unisex skincare brand. As they expanded into the UK and EU, they chose ILG as their fulfilment partner – a perfect fit for their attention to detail. With flexible logistics and dedicated support, ILG helps MALIN+GOETZ deliver luxury skincare on an international scale.
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The 2025 Autumn Budget changed the fulfilment…
The 2025 Autumn Budget changed the fulfilment game. 🚚 If you’re still running your own warehouse, this one’s for you. We’ve published a new blog on why outsourcing could protect your margins. 📦Read the full breakdown from the link in our bio.
https://www.instagram.com/p/DRxFq0_CvT-/
Happy Black Friday! 🖤 Huge shoutout to our…
Happy Black Friday! 🖤 Huge shoutout to our incredible teams who are working hard to get orders out the door today! 🛍️🌟 Wishing everyone a successful Black Friday and Peak Season 2025! 💙 #BlackFriday #PeakSeason #ILG
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