
Fashion Fulfilment & Logistics
Hand your fashion fulfilment to us. If you’re an ambitious fashion brand with customers in the UK or across the globe, ILG makes your fulfilment more cost-effective and hassle-free. Our specialist teams, state-of-the-art technology and 10 facilities in the UK and EU are perfectly geared for your e-commerce and retail fulfilment.
Customer Experience is Everything
At ILG, your customers always come first. From purchase to home delivery, our tailored fulfilment services make the customer experience exceptional at every stage, helping you to build your brand and your bottom line.
Who Does ILG Work With?
We partner with all kinds of fashion brands for their order fulfilment, from adult and children’s designer garments to high-quality footwear, jewellery and high-end accessories. If you’re interested in outsourcing your fulfilment, we can help you grow, too.
Call us on: 0344 264 8000
Fashion Fulfilment Services
To us, fulfilment is about much more than getting orders from A to B: it’s about enriching the customer experience from start to finish. At ILG, we go beyond storing your goods in our warehouses and delivering them to your customers – we also provide a range of support services that enhance the experience your customers have with your brand.
Gift
Wrapping
Go beyond expectations with gift-wrapping that ensures your fashion products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each order safe, on-brand and beautifully presented.

Product Personalisation
Make a special gift even more special. Our fashion fulfilment teams can add a name, monogram or message to personalise your fashion products.

Managing
Returns
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out more
Our Fashion Fulfilment Team
Tap into decades of fashion fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.


Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres provide pristine, dust-free spaces in which to stock, pack and distribute your fashion goods.


Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Frequently Asked Fashion Fulfilment Questions
What types of fashion brands does ILG support?
We work with a broad spectrum of fashion businesses – from childrenswear and adult garments to high‑quality footwear, premium accessories and jewellery. Whether you’re a fast‑growing label or an established name, our fulfilment solutions are built to match the demands of your brand.
What fulfilment services are included for fashion clients?
For fashion brands, we go beyond basic storage and dispatch. Our service offering includes:
- Gift‑wrapping in on‑brand packaging with tissue paper, ribbons or protective fillers
- Personalisation (embossing, embroidery, engraving) so orders can be customised for your end‑customer
- Returns management, to ensure that any returns process is seamless, brand‑consistent and friction‑free
- Integration into your technology stack with modern WMS (Warehouse Management System) and fulfilment‑centre support.
This full‑service approach helps ensure the customer experience is as strong as the product.
Can ILG handle both e‑commerce and retail‑channel fulfilment?
Yes – ILG’s fashion fulfilment offering is designed for both:
- Direct‑to‑consumer e‑commerce deliveries: with branded packaging and premium experience
- Retail‑channel fulfilment: ensuring your stock reaches high‑street stores on time and in full
And with 10 UK & EU facilities, we provide geographic reach and flexibility to scale.
How does ILG support brands selling in the UK and across Europe (post‑Brexit)?
We understand the complexities of shipping, customs, VAT and cross‑border fulfilment in the post‑Brexit era. ILG offers a dedicated European fulfilment option to help simplify operations for brands selling into the EU. This means you can benefit from streamlined logistics, reduced transit times and lower complexity when expanding or servicing European markets.
What technology and facilities underpin ILG’s fashion fulfilment services?
Our fulfilment network includes secure, clean warehouses and bespoke facilities suited for fashion stock management. We also offer state‑of‑the‑art systems, including warehouse management software (WMS) and advanced picking systems, so your orders are processed accurately, quickly and consistently. With our experienced teams and infrastructure, your brand is supported end‑to‑end.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.

Customer Stories
ILG’s fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Explore Our Latest News and Insights
By Terry Partners with ILG to Optimise Multi-Channel Fulfilment
We’re pleased to share that luxury skincare-first cosmetics brand By Terry has partnered with ILG to optimise and consolidate its UK e-commerce and wholesale fulfilment operation as well as to provide e-commerce fulfilment services for orders to the US.
UK Omnichannel Retail in 2026
New research from 328 UK retail leaders reveals why fulfilment costs, operational complexity and international logistics are the biggest barriers to e-commerce growth. Download the in-depth report here.
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We also specialise in fulfilment for Beauty > and Wellbeing > brands.

Fulfilment
Pricing

Organic
Fulfilment
Our Awards
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Happy Earth Day 2026 🌱🌍…
Happy Earth Day 2026 🌱🌍 This year’s theme, “Our Power, Our Planet,” is all about taking action and we’re proud to play our part in helping the planet thrive. Here’s what we’ve been working towards: ✨ ISO 14001 accredited & EcoVadis Gold Award achieved 🎯 Committed to becoming a Net Zero business by 2030 📉 80% reduction in CO2e emissions since 2020 (market-based) ♻️ In 2025 alone, we recycled 82% of our waste – including 502 tonnes of cardboard and 29 tonnes of plastic Together, small changes add up to a big impact. 🌎💚
https://www.instagram.com/reel/DXbL_MZAZuq/
🚨 Big changes are coming for EU shipping in…
🚨 Big changes are coming for EU shipping in 2026 🚨 From 1 July 2026, the EU is removing the €150 duty-free threshold on imports, and that could have a major impact on your e-commerce shipping costs. What will this mean for your business? 📦 – A proposed €3 duty per item (with different tariff classification codes) – Multi-item orders could face multiple charges – Additional handling fees may apply – Increased customs administration & complexity For brands shipping high volumes of small parcels into Europe, these changes could significantly affect margins and pricing strategies. Now’s the time to get ahead of it. 👉 Check out the link in our bio to calculate your future EU shipping costs and see how these changes could impact your business. #Ecommerce #Logistics #EUShipping #Deminimus
https://www.instagram.com/p/DXZDslrj4aS/
Our latest research is in and the message is…
Our latest research is in and the message is clear. Drawing on insights from 300+ retail leaders, this new report reveals a decisive shift in what’s really holding UK omnichannel growth back. ➡️ 54% say rising business costs are their biggest barrier ➡️ 53% point to fulfilment and delivery costs ➡️ Just 10% now see customer acquisition as the main challenge The focus has changed. It’s no longer just about driving demand – it’s about building operations that can actually handle it. If you’re growing (or planning to), this is worth a read. Take a look at the full report here: Click the link in our bio to read the full report and to download our UK Omnichannel Growth Report 2026.
https://www.instagram.com/p/DXMKkiWli3g/
Case Study! 💙…
Case Study! 💙 @mrselfportrait, founded in 2013 by Han Chong, has become synonymous with modern femininity and accessible luxury. The brand’s global presence spans prestigious retailers such as Selfridges, Nordstrom, and Net-a-Porter, alongside its own direct-to-consumer channels. The label’s growing cultural influence is reflected in its high-profile following – most notably, Kate Middleton has been seen wearing Self-Portrait designs, reinforcing the brand’s reputation for timeless elegance and broad appeal. Behind the scenes, ILG plays a critical role in maintaining this premium brand perception. By managing fulfilment across all channels, ILG ensures that every customer, whether shopping via global retailers or directly online, receives a seamless, luxury experience that aligns with Self-Portrait’s elevated image.
https://www.instagram.com/p/DXHqLxvkSkj/
Charity of the Year 🧡…
Charity of the Year 🧡 @chestnuttreehouse is a children’s hospice for Sussex and South East Hampshire who’s mission is to help those in their care, and their loved ones, make the most of the precious time they have left together. The generosity of the local community makes this happen. It costs almost £9 million to run the hospice, with the NHS grant only funding less than a tenth of these costs. The rest comes from the amazing donations they receive, fundraising, gifts in wills, shops, the Chestnut Tree House lottery and volunteering. We can’t wait to get involved, raise vital funds and support this amazing cause throughout the year.💙
https://www.instagram.com/p/DW6CmYBiEfH/
Every parcel represents a customer waiting in…
Every parcel represents a customer waiting in anticipation… That’s why we pack with precision, care and attention to every detail. Because fulfilment isn’t just logistics – it’s fundamental to your brand experience.💙 Get in touch today from the link in our bio
https://www.instagram.com/p/DW1hLf8DsRk/
Sounds like someone’s delivery provider needed a…
Sounds like someone’s delivery provider needed a break… 👀 12 tonnes of KitKat don’t just disappear… the Easter Bunny has some serious explaining to do this year 🐰 Good job we’re here to keep supply chains running smoothly – even during peak chocolate season. 🌟 Happy Easter everyone! From all at ILG 💙 PS. @KitKat – If you wanna talk logistics – we’re all ears 😉
https://www.instagram.com/p/DWqNWkeDP7P/
Brand experience doesn’t end at the checkout -…
Brand experience doesn’t end at the checkout – in many ways, that’s where it truly begins. 📦✨ In the latest episode of the @Cosmoprofworldwide podcast, our very own Emily Di Fante, joins host Deanna Utroske to explore the critical role of fulfillment in shaping customer experience for beauty brands. From speed and precision to scalability and brand consistency, they unpack how operational excellence behind the scenes drives loyalty and long-term growth. 🎧 Tune in to hear how the right fulfilment strategy can elevate your brand from the link in our bio
https://www.instagram.com/p/DWnvgJjjvmV/
ILG Charity of the Year 💙…
ILG Charity of the Year 💙 We’re proud to be supporting Chestnut Tree House – a children’s hospice for Sussex and South East Hampshire. From creative, joy-filled experiences at the hospice to vital care provided in family homes, they offer incredible support to children with life-limiting conditions and their families – giving parents the chance to just be parents. With less than 10% of funding coming from the NHS, the majority relies on donations, fundraising and community support. We can’t wait to get involved, raise vital funds and support this amazing cause throughout the year.💙 If you’d like to learn more about our charity of the year, visit the link in our bio.
https://www.instagram.com/reel/DWlhnJlkYrN/
Last Friday, we headed to Oxford Street to watch…
Last Friday, we headed to Oxford Street to watch history being made in the social commerce world 👀 At Future Stores, a 12-hour TikTok shop live stream brought together some of the biggest and fastest-growing beauty brands on the platform – showcasing the true power of live shopping at scale. From seamless operations to high-impact, content-led selling, it was a clear signal of where retail is heading. An inspiring glimpse into the future of social commerce and what an exciting day it was! 🚀 Huge well done to @grays.glowjob @smuutiskin @polished_london and @giveme.cosmetics for smashing the whole 12 hours and keeping up the energy from start to finish! 🌟 And also massive thank you to @Kanzenskincare, Paivi & @futurestoreslondon for having us and for all your amazing work behind the scenes! 💙
https://www.instagram.com/reel/DWisxycDsc9/












